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Customer Ratings & Reviews

Your price for this item is $325.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 293 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the performance and graphics capabilities of the 25L Gaming Desktop, frequently citing its ability to run games smoothly at high frame rates. Many also praised the affordability and ease of setup. While some users noted that the cooling system could be improved and that there is some pre-installed software, the overall feedback points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 293 reviews
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working good so far but didnt realize it didnt have a dvd bur er

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help and knowledege on the product I bought. Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best pre built I have bought In awhile..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DESKTOP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT GAMING DESK TOP TO PLAY GAMES ON AND HAVE FUN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good investment, working excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming pc you will ever find great start for a pre build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son, he’s happy with his selection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $1700 Paper Weight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will Not Work. Will Not Turn On. Sound Error Indicates Something Like A CPU Error. Geek Squad Wont Send Someone To Look At It and Says I Must Drop It Off, Be Without The Computer I Spent Over $1700 On Until They Fix It or Replace It. Also Setting Up An Appointment To Meet With Geek Squad To Drop It Off They Purposefully Set It Up After The Return Window. WORST CUSTOMER SERVICE. When My TV Went Out The Same Week I Bought It, It Took Them 1.5 Months To Fix It But They At Least Sent The Technician Out Instead of Me Having To Unplug Everything, Repackage Everything, Drive There, and Drop It Off Without Knowing When I Can Get It Back When Its a Piece Replacement at Most.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming computer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, and the cost were very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hxkalanxbdisznchrkksnxncjckfkwmsmsmxmcnckrkwmamanxjck

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy, it sucks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money. Horrible pc fo the price. You can find better deals elsewhere. Dont trust me? Look up an HP OMEN group on Facebook.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm very sorry to hear that the Omen did not meet your expectations. We always aim to please our customers, so if we can assist you with this or in selecting the product that best suits your needs, please don't hesitate to reach out to us directly at support.hp.com.

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    Wrong pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and received a 1660rtx instead of the 3060ti made a ticket with omen and Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Lemon...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this during a sale, but it was non-functional right out of the box. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not turning on. It says it was new but seems like opened box one. Had finger print on the glasses.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      Sorry to hear you had some trouble with your new Omen. I can imagine how upsetting this experience must be, so I'd like to help.

      First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/help/computer/power-boot-issues

      If the problem persists, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com

      I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/check-warranty

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    Piece of crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was crap bought it for sons birthday wouldnt even turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all very disappointing since it was my grandson's main Christmas present!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power

    Rated 1 out of 5 stars

    Dead on arrival

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged in the pc into a outlet tried to turn it on and it didnt turn on tried another outlet did the same thing unplugged the power cable and tried again same thing returning this pc right now!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for Designers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy at all with the OMEN. I needed a graphics computer and it keeps crashing with CAD and no space at all for applications. Not at all what I expected but perfect I’m sure for online gaming and cloud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC was DOA. First the RAM was installed correctly, after i fixed that i realized the GPU was broken. Terrible experience, how does this pass a quality check ?? like did HP just hope for the best ??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recommend buying in store.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this gaming desktop by the good reviews and also because it looks beautiful but it did not want to turn on. I recommend to buy this item in the store.

    No, I would not recommend this to a friend