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Customer Ratings & Reviews

Your price for this item is $1,214.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.4 out of 5 stars with 347 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the excellent performance and impressive graphics card of the 30L Gaming Desktop, frequently praising its value for the price. However, some users have reported issues with the cooling system and sleep mode functionality. A few customers also mentioned that they would prefer more storage space and a more powerful power supply.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 347 reviews
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs really well and I was able to finally play Genshin Impact so smoothly, It has no problems running and doesn't get hot with its fans.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 2 out of 5 stars

    Hot mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks are amazing the graphics performance was great for a low end new gem RTX but the cpu temps were hotter than hell, 64c idle is not aceptable and in medium gaming it went up all the way to 90 were it’s starts to thermal throttle the reason that I give 2 stars is because finally a build that have dual channel ram

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello there,

      Thanks very much for your feedback. I'm sorry to hear that you've had some concerns around overheating. I can assure you that we build our devices with the intention of providing a safe and reliable experience for our customers, so here are some suggestions:

      First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=computer-slow There, you can get advice on how to reduce heat inside your computer.

      If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP

      Alexis
      HP Care HP

  • Rated 5 out of 5 stars

    Great prebuilt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t build a PC with these specs for less. The bloatware included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but don’t recommend for crazy games.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, don’t recommend buying if you’re a big gamer however. Graphics card only has 1 fan so it can’t run really big games too well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like a charm and it was easy to setup all the rib in the case and it works really good I would just recommend to buy a keyboard after cause the keyboard is not the best but it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 1st PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid 1st PC for gaming! I use it everyday and have made minor upgrades and it preforms better than i've thought. Processor is good and the RTX 3060 is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TECH SUPPORT SUCKS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this gaming computer for my son. Computer would not come back on (computer still runs but nothing displayed on the monitor) after idling for a few minutes. Call Best Buy support and left number for a return call and never did receive one back. Next day chatted with Best Buy support and was transferred 4 different times (ALL 4 techs were incompetent) with no resolution. Bottom line, TECH SUPPORT SUCKS!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sleep mode

    Rated 2 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great if it would wake up from sleep mode. Seriously, god forbid i walk away from this to do something else for 5 mins. It never wakes up and I need to unplug the whole thing. This is a VERY common problem. Lucky for Best Buy i was on day 16 when i wanted to return it, so now im stuck with this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Alright computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself has decent airflow looking back id get a different one because this one only has room for a 120 aio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this pc but there are some setting or things inside of the pc that I would like to change but cant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall decent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the apps don’t open all of the way so I have to restart the computer. Other than that, it’s very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for starter but recommend getting better cpu cooler and case fans but other than that its solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for VR gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for about 5 months now. Great for VR and can handle any other games. Customizable led lights and just looks cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use with Oculus Quest 2.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great mid range gaming computer. Have NOT had any issues with overheating and has all the necessary USB ports that I required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10\10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this instead of a console because everyone is selling consoles for the same price. Dont regret it amazing buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok, but dont get it for mining.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is ok but, the graphics card has the LHR on it. Cant get more than 36 MHS from it currently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trezsoolit On IG

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent starter pc for first time owners but if you’re a real gamer then this may not be the rig for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and have no complaints from him. Connected 42” LED TV as a monitor via HDMI with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pc and its great specs 3060 rtx and the lights are customizable

    I would recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 1 out of 5 stars

    I normally build my own, and i'm going to continue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second pre-built i've bought during the holidays (the other being an ibuypower where the gpu quit). this one's going back as well as soon as i can make the trip. besides the cooling issue and up/down fan noises all the time, the big issue is that the usb ports aren't working. my VR will randomly freeze and jerk, the wired controller and webcam just won't work at all. the case RGB will work until the computer goes to idle and not come back on. apparently the motherboard you get depends on availability, hence why it's not listed in the specs. i thought pre-builds would be a good way to get a reasonable price on a gpu, but i'm 0 for 2 now. i'll go back to building and pay a little more.

    No, I would not recommend this to a friend