Customer Ratings & Reviews
- Model:
- GT13-1174
- SKU:
- 6477879
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the excellent performance and impressive graphics card of the 30L Gaming Desktop, frequently praising its value for the price. However, some users have reported issues with the cooling system and sleep mode functionality. A few customers also mentioned that they would prefer more storage space and a more powerful power supply.
This summary was generated by AI based on customer reviews.
Great first PC for gmaing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as my first pc set up as gaming has grown on me and with a week in gaming on it switching from console it was definitely a great upgrade.
I would recommend this to a friend- Cons mentioned:Sleep mode
KNOWN HARDWARE PROBLEMS HP WILL NOT FIX
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are lucky and get one that works, I have heard it is a great system. But if you are unlucky and get one that won't wake from sleep mode, runs the fan and shuts down all the time, then you're screwed. Check other online sources. HP "support" will run you through a bunch of crap for DAYS, send you recovery media, eventually admit it's a known problem, make you send in your brand-new computer for "repairs" for 10 days, then send you back the same, faulty hardware. Not worth the gamble.
No, I would not recommend this to a friend Whenbus it back in stock
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When is it going to be back in stock im looking to buy it because my cousin said jt was good and j want to try it.
I would recommend this to a friend- Cons mentioned:Cooling
Horrible do not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pc is really bad after a few months of using it it starts to get really hot I added 2 fans but it still gets high 70’s this pc if perfect with you want to change the case,cooler for cpu,power supply, and add fans but I don’t think so because you want to buy a prebuilt and if you want to do all that you it will cost you more than 1,5k all total and only 3 fans can be plug inside in the motherboard you will have to buy fan slipters to add more fans I switch my case and everything and the temps are way more cooler like low 50’s may better than high 70’s
No, I would not recommend this to a friend Question
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does it come with wifi capability or do you need ethernet?
I would recommend this to a friend- Cons mentioned:Sleep mode
Stuck in sleep mode - no help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer goes into sleep mode and will not 'wake' with mouth or keyboard touches. Holding power button down does nothing. Only way to relaunch the computer is to unplug it and cycle the power. On line search of many who have had this problem suggest that HP has no solution for this.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Tim,
I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be, but I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=lockup-issues There, you can find solutions for common concerns around computer lock ups.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Terrible Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A week with no update or answer as to why or how long i have to wait.
No, I would not recommend this to a friend