Customer Ratings & Reviews
- Model:
- GT13-1194
- |
- SKU:
- 6477881
Customer reviews
Rating 4.3 out of 5 stars with 338 reviews
(338 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are impressed with the 30L Gaming Desktop's performance, graphics capabilities, and ease of use, frequently praising its high frame rates and quiet operation. However, some users reported issues with the cooling system and sleep mode functionality. Several customers suggested improvements to the cooling fans. The case size was also mentioned as a potential limitation by a few users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great Gaming Computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Looks nice, very quiet, great gaming quality and speed.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Gaming Desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is fast and reliable when playing games in high settings. Best purchase I ever made.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Its Petfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All expectations met! Very happy! My teen gamer loves the choice he made with this system!
I would recommend this to a friend - Pros mentioned:Graphics
Rated 5 out of 5 stars
Mr L
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just what I needed. It plays good graphics sometimes get a little hot. Make sure fans are on
I would recommend this to a friend Rated 5 out of 5 stars
My HP computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this HP Desktop, I just received last week and set up quickly with no issues. Must have for Gaming
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome gaming computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine, it's fast and never crashes. I highly recommend this if you are a gamer.
I would recommend this to a friend - Pros mentioned:Graphics
Rated 5 out of 5 stars
Gaming computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy setup, powerful graphics and lots of fun playing games.
I would recommend this to a friend - Cons mentioned:Sleep mode
Rated 2 out of 5 stars
One MAJOR Flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this desktop for nearly 2 months and while initially it seemed great, I have come to notice one extremely annoying quality flaw that makes me regret this purchase decision and based on what others have said online I am not the only one. So maybe 40% of the time whenever I put this desktop into sleep mode (which is rare) I am NOT able to wake the computer and resume my work. Most of the time I have to literally unplug the power cord from the back of the unit at the risk of losing my work or worse. THIS THING IS JUNK. Don't be deceived by the specs or looks.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Brandon,
I'm sorry to hear that your purchase has been a disappointment. I can assure you that we always aim to make our customers happy with our products and can understand how upset you must be that this one is not living up to expectations.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including freezing issues. You can find that site here: https://support.hp.com/us-en/topic/diagnostics?category=computing
If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. On the diagnostic tools page, you’ll find a link to Support Home (our main support page) as well as links to contact support and chat with a virtual agent.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great computer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! easy to setup and use! very fast works great with all the new games!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
I love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love who fast this decice operates. I have used devices, but not like this one.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent performance and build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the desktop comes at, I think this is a very good gaming desktop. the specs meet my expectations with its 3060ti and ryzen 7 5800X. the games i have tested are destiny 2, assassins creed valhalla, doom eternal, and halo infinite. These games run perfectly with medium-high settings. the only thing i would say is upgrade the ram from 16 to 32 gb but overall its worth the buy.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great gaming experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super super super excellent machine I will give 10 stars if Best Buy offered it
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this purchase. He says its the fastest computer he has ever been on.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much I have not had any issue. smooth, fast and great to play with.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Gaming Computer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Does everything needed. Looks awesome.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect pc for gaming. Haven’t had any issues running and games or apps
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
fun tower pc
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great pc, light functions are fun, everything run smoothly
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pre-built computer for the money can buy. Will buy another pre built.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Omen PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing pc to use I been using and everything runs smoothly.
I would recommend this to a friend Rated 4 out of 5 stars
Price wasn't great during chip shortage, but works
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the date of my purchase, it wasn't the best price due to the chip shortage being in full force at the time, but just good enough for me to gift this to a friend to get him started in PC gaming.
I would recommend this to a friend










