Customer Ratings & Reviews

Fast and reliable machine with the latest and greatest technologies included

Great Pc! Great for the price and never had an issue. Happy with this product.

Runs everything I’ve thrown at it flawlessly, on wifi connection not even wired.

I will preface this in saying, this is not on BestBuy. I had a great experience in the store with them and have nothing but good things to say about the employees that helped me. This falls on HP Support (or lack there of). I've had this product for a total of two months and the computer randomly started rebooting itself, after which the USB drives would not work. Put in a ticket with support, they tried to make it work by updating a few things. Cool. What they're supposed to do. After that is when things went south. 2nd person I spoke with insisted I needed to replicate the issue - which is slightly hard to do due to the randomness of the computer rebooting itself when it felt the need to. 3rd person I spoke with tried to tell me that BestBuy had altered the product so therefore my warranty was now void. Did some research on HP Part Surfer to double check that information and needless to say, it was shipped from HP as it was sold at BestBuy, they did not alter it. Great. On to 4. 4th person I spoke with attempted to redo the BIOS and then proceeded to have me restart the PC when it was updated the BIOS because it was stuck in an updating loop. Well now none of the ports work (USB, HDMI, Display) and I am currently sitting with a 1300 dollar paper weight. To top this off the agent dropped the call on me after this happened so I had to wait until today to try again. Asked the 5th agent to put me through to a manager and they said they could have them call me. Well, that was 3 hours ago. So, I may just be taking it elsewhere for fixing if it's even possible at this point. Long story short, I have two Omen PCs. The first one has been great but this one had potential, but due to HP Support I will never buy another product from them. They seem to be dancing around to avoid having to honor their warranty. Would honestly avoid HP products like the plague due to their support alone. The PCs are fine in question but if you have an issue you're left on your own.

The product ordered was just as ordered. It is very nice and operates excellently

All around solid product. Definitely get what you pay for

Love this! Got this for my boyfriend and it's great!

Great value and desktop. Very happy with the fact it can do all the games needed

Perfect for gaming. Got a 2 monitor setup and i couldn't be happier

Its a really nice gaming computer. I havent had any lag or issues with gaming. The storage on it is really good. It runs a lot of games even games with high graphics. I love this cimputer

I love that I get to see all of the beautiful colors even though I have mine set to pink and purple cause yeah purple is my favorite color. The pink is just a give more of a girly color and it’s quiet sometimes I forget that it’s on, so yeah it’s worth the money for the price

It awesome PC graphics are amazing and handles. Everything I need.

Nice desktop upgrade. Works great for gaming as well as general pc use.

Great PC for the price easy set up and easy access for expansion and upgrades

Christmas gift to grandson. He appears very happy with performance.

First one I ordered had a motherboard issue. Thankfully, Best Buy was able to let me return that one and get another one free of charge. However, performance is great. I did also add another 16gb of RAM and it made it a complete beast. Only reason I give 3 stars is because of the annoyance of the motherboard not working on the first one I got.

Performs very well for the price I was able to get it at

Kids loved it for Christmas, it was a great purchase, easy to set up!

Amazing PC for the price love the black and white case so clean on my desk would definitely recommend to anybody for a new or even just a upgrade

The best computer super recommended for us!!! Best Buy is very satisfied