Customer Ratings & Reviews

Purchased 10/6/25, and the keyboard letters are wearing off. Setting up my QuickBooks was so difficult that I don't want to return and set up another computer. will have to purchase a Bluetooth keyboard. Not impressed with Copilot or the touchscreen.

This HP laptop is a replacement for my old HP laptop. It works great and has all the features I need and is a very easy to use and fast and great battery life.

At 62 years old I really wanted a a MacBook. But life dictated that I get something I’m more familiar with. It works well for everyday computing needs. Not a powerhouse but general use. Nice large display. Light plastic case. Keyboard has the numeric keypad on the right which I prefer over using the number keys across the top. I don’t understand why they provide a usb-c charger and also include a separate barrel type power port. The laptop only has 1 usb-c port and charging will use that port with the included power adapter.

I bought this laptop to replace my old HP, but HP really messed things up with their changes. 1. The charger is a USB Type-A, and it's the only one. So if you have something plugged in, you have to unplug it to charge. 2. The sound is awful because the speakers are on the bottom. Seriously, who thought that was a good idea? 3. No more memory card slot. HP just got rid of it; no idea why. 4. If you just put it to sleep, the battery keeps draining. You have to hibernate or shut it down if you're taking a long break. Taking it back to the store and getting another brand.

This HP laptop boots up quickly and offers speedy access to the internet. I previously had a 10 year old Win 10 laptop which could not be upgraded to Win 11 so I decided it was time for an upgrade. So far, this new laptop seems to do tasks quickly and the battery life is excellent.

I love my new HP. The versatility of using the touchpad as you would normally do, with the ability to touch the screen and scroll (for example) like an iPad or tablet is wonderful. Size of the laptop and screen are great and easy to type on.

This laptop is so much faster than my previous one. The battery life has been phenomenal!

Its user friendly and works great for me. I would highly recommend it for anyone.

Good computer for the price. Easy set up. I love the biometrics feature.

My early impression is positive. The processor is fast and can handle multiple open applications. So far I am pleased with this HP laptop.

Fantastic performance and battery life. Is there really any more that needs to be said?

Super lightweight, slim and battery lifes is surprisingly long.

Easy to use and has everything I need.Has good speed and charges well and easily

Really enjoying our new laptop! Fast easy to use and love the light weight!

Excelent item! good speed and good resolution.l,m so gratefull.

Just what I needed. Its size and performance are perfect

Is a great laptop for the price. Needs more storage 1TB would be ideal.

Bought for my 88yr old dad to replace a very old laptop. He has been pleased with it so far. No gaming for him so can't comment on that but for his every day use it has been great. Love it has USB C charging as well.

Had a great experience with Best Buy employees, they helped me find exactly what I wanted. This laptop is one of the best laptops I've ever owned. The co-pilot is amazing and so helpful!

great audio and picture, easy to use. portable, I'm using it now to send this review, No problems, thoroughly enjoying it!