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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 98 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 98 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop all around. Lightweight, premium build, look, and feel. Super responsive and fast for all kinds of tasks. It even handles light gaming pretty well to very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. Light weight, super fast, great screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and portable computer with excellent battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great for me. Seems like the best processor in the game and so worth the price especially when it goes on sale. Aesthetics are nice and really light and durable. Took it on a 5 day work trip and worked great. I typically use 3 screens but was able to just use this laptop on the road and had no issues whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight and really fast machine. I love everything about this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great LAPTOP for me, I purchased 14" so that i can travel with it and it has all the goodies that I wanted. 32 Gig of memory 3k resolution (worth it for my eyes) 2 terrabyte drive very happy with it, I did some searching prior and this was the best fit for my use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Workhorse of a Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great: lots of memory, fast, nicely sized so it travels easily, etc. It's been a few years since I've had an HP laptop and now I'm glad that I've returned to the fold: It's great tech that enables my productivity and looks good doing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super awesome.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it, especially the battery,the speed and the smoothness of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Deserves A 4.5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality and performance. I would give it 4.5 stars if available and would have given 5 stars if the battery lasted a bit longer and it was a bit lighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchase I made in 2025. Best laptop with vibrant , clear Oled display with strong battery life, 2 in 1 feature, good sound quality. I am really impressed with this product and am enjoying my best buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not my cup of tea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this to be my long-term laptop because it looks great on paper: OLED display, premium design, haptic touchpad, Windows Hello, and a modern “AI PC” platform. The screen is legitimately beautiful, and the touchpad is one of the best I’ve used on any Windows laptop. But the more I use it, the more I feel like I might return it mainly because the daily experience isn’t matching the premium price. The biggest dealbreaker for me is the typing experience. The keyboard feels overly clicky/clacky and doesn’t have the satisfying, solid feel I expect from a “premium” machine. Obviously that's just preference, and it sounds minor until you’re using it for school/work but over time it becomes irritating and has annoyed others in meetings. I type a lot, and I need a keyboard that feels smooth, stable, and quiet enough to enjoy using. This one doesn’t. It feels more hollow than expected and just not enjoyable long term. The second major issue is battery life. I’m not seeing “all-day battery” behavior at all, even with normal usage. Watching YouTube, browsing, or doing basic productivity tasks drains it faster than it should, and that defeats the whole purpose of this class of laptop. It’s the kind of battery drain where you start thinking: If it’s like this now, what will it look like in 6–12 months? At times it feels like I’m losing battery almost fast enough that I’m always checking the percentage instead of just using the device. And lastly, the 2-in-1 design hasn’t been as practical as I thought. It’s constantly shifting modes if you adjust the hinge too far back, and that gets old quickly especially when using it casually on the couch or in bed. It has some amazing strengths (especially the screen and touchpad), but if the typing and battery experience aren’t there, it’s hard to justify keeping it. At this point I’m leaning toward returning it unless something changes dramatically after more updates and optimization.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and robust flip. Facial recognition using Hello by Microsoft is a joke, never works... ever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A quirk that would've been a dealbreaker if I knew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated this 3 stars or "average" because this HP Laptop seems to have a software glitch. It randomly changes the cursor size to a LARGE size. I check the settings and it shows its as small as it will go. I then have to drag it from small to large to small to get it to be a normal size. Then I must restart it. I think it might have to do with HPs software and touchscreen. Either way not happy and noticed it after the BestBuy return window. Sorta wish I went with a mac. But otherwise its functional and operates as expected for a laptop around $700 or so. I have a HP Omen Desktop that I have used for years and its been more than reliable so I was bummed to find this one has an annoying quirk. Other than that its a standard windows laptop. The build quality is very nice!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer and lightweight. Display looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fatest, Loaded, Laptop Value from Best uy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest, the lightest, the most loaded laptop for the bestest price from BestBuy @ $ 1,499

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great labtop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Big computer in a small package!!! Battery last for days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checks all the boxes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first ever laptop PC, this one checks all the boxes for my uses. Mainly car tuning and diagnostics. But it also has a killer display and I forget that windows is actually pretty good for an OS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and potable with high quality hd screens. I really love enjoying and always sitting in front of new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PC for charting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. I was looking for a 14” laptop that had significant power in the processor. This Core i9 absolutely delivers. I use this daily to chart in Epic and it runs Epic like it’s nothing. I have even run two EMRs simultaneously and it didn’t slow whatsoever. Very pleased with this purchase. Stylus is acceptable although I wouldn’t say better than iPad Pro (M5), which is slightly better. That said, the stylus is quite acceptable, anticipate using this for lectures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, powerful, AI integrated, all around good for creative and everyday use

    I would recommend this to a friend
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