Customer Ratings & Reviews

Fast computer and lightweight. Display looks great.

I rated this 3 stars or "average" because this HP Laptop seems to have a software glitch. It randomly changes the cursor size to a LARGE size. I check the settings and it shows its as small as it will go. I then have to drag it from small to large to small to get it to be a normal size. Then I must restart it. I think it might have to do with HPs software and touchscreen. Either way not happy and noticed it after the BestBuy return window. Sorta wish I went with a mac. But otherwise its functional and operates as expected for a laptop around $700 or so. I have a HP Omen Desktop that I have used for years and its been more than reliable so I was bummed to find this one has an annoying quirk. Other than that its a standard windows laptop. The build quality is very nice!

I really wanted this to be my long-term laptop because it looks great on paper: OLED display, premium design, haptic touchpad, Windows Hello, and a modern “AI PC” platform. The screen is legitimately beautiful, and the touchpad is one of the best I’ve used on any Windows laptop. But the more I use it, the more I feel like I might return it mainly because the daily experience isn’t matching the premium price. The biggest dealbreaker for me is the typing experience. The keyboard feels overly clicky/clacky and doesn’t have the satisfying, solid feel I expect from a “premium” machine. Obviously that's just preference, and it sounds minor until you’re using it for school/work but over time it becomes irritating and has annoyed others in meetings. I type a lot, and I need a keyboard that feels smooth, stable, and quiet enough to enjoy using. This one doesn’t. It feels more hollow than expected and just not enjoyable long term. The second major issue is battery life. I’m not seeing “all-day battery” behavior at all, even with normal usage. Watching YouTube, browsing, or doing basic productivity tasks drains it faster than it should, and that defeats the whole purpose of this class of laptop. It’s the kind of battery drain where you start thinking: If it’s like this now, what will it look like in 6–12 months? At times it feels like I’m losing battery almost fast enough that I’m always checking the percentage instead of just using the device. And lastly, the 2-in-1 design hasn’t been as practical as I thought. It’s constantly shifting modes if you adjust the hinge too far back, and that gets old quickly especially when using it casually on the couch or in bed. It has some amazing strengths (especially the screen and touchpad), but if the typing and battery experience aren’t there, it’s hard to justify keeping it. At this point I’m leaning toward returning it unless something changes dramatically after more updates and optimization.

The fastest, the lightest, the most loaded laptop for the bestest price from BestBuy @ $ 1,499

Nice and potable with high quality hd screens. I really love enjoying and always sitting in front of new laptop

Amazing product. Big computer in a small package!!! Battery last for days.

easy to use and nice light weight and size. Do miss the number keypad.

Light weight, powerful, AI integrated, all around good for creative and everyday use

For my first ever laptop PC, this one checks all the boxes for my uses. Mainly car tuning and diagnostics. But it also has a killer display and I forget that windows is actually pretty good for an OS!

Value product and very light to use. Easy to carry with unlimited features.

Great Laptop with great performance. Best value for the price!

Fantastic machine. Punches far above its weight given how thin and light it is. Beautiful touchscreen high res OLED display. Run it on Balanced power mode for hours.

This is a powerful laptop despite being lightweight. It has all the extra features we all like. A touchscreen, enough power processor and gigabytes of fast ram and lots of storage capacity as well. I couldn’t find a better solution that will easily run MS Office 365.

Love this computer so much. I love that it can convert to a touch screen tablet. It’s so sleek and light. Great product. I do find that it dies quicker than I would like, but I just make sure to keep the plug around. Maybe it’s a user error for it dying so quickly. I might leave up too many tabs and so on. Otherwise great computer.

Fast and portable computer with excellent battery life.

This is a surprisingly powerful little computer. It was able to handle operations far beyond my expectation. It looks good, it's extremely portable, and the touch and flip features are appreciated.

Excellent 2-in-1 laptop for school work. Small enough to make it easily portable yet still has a lot of storage space.

Best Laptop I ever had. Fantastic performance huge store

Great Laptop. Exceeds Granddaughters College laptop performance requirements.

I’m super grateful for the opportunity of being a best buy total membership…my omnibook HP co-pipot works just fine. Great value for money spent.