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Customer Ratings & Reviews

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The comparable value price is $1,899.99

Customer reviews

Rating 4.6 out of 5 stars with 98 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-98 of 98 reviews
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, delivery and pick up was seamless. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremly happy with this laptop especially for the price... it's beast in light and elegant format with high specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this laptop a 10 out of 10; it is amazing, and I could not have asked for a better one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop performance for computer science or cybersecurity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is package nice, it is a powerhouse with plenty of storage. Been very happy with it from time of purchase to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Amazing running speed, big mouse pad, light up keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Migration from Windows 10 to Windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) Ease of migration from Windows 10 to Windows 11 2) Reinstallation of applications on the new PC

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Terrible Waste of Money: Powerless!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely UNDERWHELMED. This laptop is no comparison to the my HP Envy. I'm using it for business and let just say that it's a train wreck. I use an Emeet speaker/phone combination for work everyday. When I plugged it into the laptop, the laptop returned a message saying that there isn't enough power to run the device and I that I should use an external power source to us the Emeet speaker/phone! I tried using a docking station, and the same message came up. What miniscule level of power this thing has cannot even run a simple plug & play device that works on every last one of my much older laptops without a problem. This was a tremendous waste of $$$, and I'm outside of the return window! I hate this thing and recommend that you prospective buyers get as far away as possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very God!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very god!!It's very good, it's light, it has good resolution, it's fast, it has a good screen size, I'm simply delighted with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing computer. The advanced hardware made it easy to use and browsing seamless. Would recommend!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a piece of CRAP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure everything's all nice and pretty and polished for HP, however you only received one USBC port. That leaves you running peripherals on Bluetooth. No matter how many times you go into the Bluetooth settings advanced properties anything you cannot set your mouse to wake the PC with the mouse. Completely grayed out. My hands are rather large, so that means I'm consistently hitting the trackpad. Disable the trackpad, and expected my mouse to work, which is a Microsoft mouse, and wake up the device. Can't walk away for 5 minutes without having to touch the screen, turn my Bluetooth off, then turn my Bluetooth back on, and hope to God that it reconnects the Bluetooth mouse. If all else fails, I get to restart the computer remove the device and then added as a new device. I will be taking this piece of sh!+ back immediately!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but honestly its a little under whelming

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in both Best Buy and Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get to use the laptop because Geek Squad didn't accept setting it up without an appointment from my assistant. So I went back today because we were thinking they wouldn't accept the laptop because I'm the one who purchased it. So at 10:30 am, I was told I had to wait until 12:40 to make an appointment, to make an appointment for my laptop. Please make it, make sense. There was only 1 other person in line. You have to have an appointment to make an appointment---are they for real???? The Best Buy manager even told me to just go to lunch and come back. I told her I live 40 miles away. So I returned both laptops to Best Buy and went next door to Office Depot and purchased a laptop plus a desktop!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer freezes, need to turn on and off the bluetooth daily because devices won't connect, especially when coming off of sleep.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last a month.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after a few weeks. I saved for years to get a new computer and I was on a Zoom Call with a business client and the hard drive died.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Powerful laptop, slick and perfect for travel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed. I frequently run multiple applications at once, and the 32GB of memory makes a significant difference compared to my previous 16GB laptop. It’s sleek and features three USB-C ports. Initially, I was concerned this might be an issue, but I’ve been able to connect everything via Bluetooth, so I rarely need the ports—aside from charging other devices. The 3K OLED screen is absolutely stunning and something I didn’t realize I needed. The vibrant colors and deep contrast make a noticeable difference, and it's incredibly easy on my eyes, especially during long work sessions. The laptop is impressively lightweight, with a battery life of about four hours, and the compact charger is convenient for travel. It runs completely silently; unlike my previous laptops, where I could always hear the fan at some point, this one remains quiet even when multiple programs are running in the background. I also purchased a Bamboo pen, which pairs seamlessly with the laptop. The only downside is that it was at the top of my budget, but overall, it has been well worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and Powerful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. I am impressed. I originally purchased the 16g/1tb Intel Core Ultra 7 and soon realized I was in desperate need of more space because I like running a kazillion things apps at the same time. This model is enough space and then some. This laptop is ultra portable. I purchased the HP Active Rechargeable Tilt Pen MPP 2 to use with. I love being able to flip it around and watch movies in the "tent" position. This thing is fast and the battery life is amazing. For the price it should have at least come with the pen. I am happy with this 2 in 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good and really fits on my desk. It has good processing speed and also dynamics are good. A bit expensive but seems worth the price

    I would recommend this to a friend
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