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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 109 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 109 reviews
  • Rated 4 out of 5 stars

    Great cost to performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable laptop, starts up quickly and transitions between tablet and laptop mode easily. Only issue with it is the strange placement for charging and the fact it automatically turns on when the laptop is opened. Otherwise a very good laptop with exceptional components at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop all-around. I use it for work, game-fil review, and just about everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I taught to the sales person , he narrowed down the my picks base on what i told him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent specs at a very good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the performance so far have had good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn t complain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed it, but in the end, I decided to stick with my iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A beast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I've ever owned. Exceeds expectations and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! No real problems. Geek squad set it up…totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP computer is fast and great for work. The touch screen makes things easier. i recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great book love it I didn’t realize it flipped until after I bought it so I love that it flips it also is compatible with the Microsoft pin recommend five stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Terrible Waste of Money: Powerless!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely UNDERWHELMED. This laptop is no comparison to the my HP Envy. I'm using it for business and let just say that it's a train wreck. I use an Emeet speaker/phone combination for work everyday. When I plugged it into the laptop, the laptop returned a message saying that there isn't enough power to run the device and I that I should use an external power source to us the Emeet speaker/phone! I tried using a docking station, and the same message came up. What miniscule level of power this thing has cannot even run a simple plug & play device that works on every last one of my much older laptops without a problem. This was a tremendous waste of $$$, and I'm outside of the return window! I hate this thing and recommend that you prospective buyers get as far away as possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well. Excellently perfect and suitable for my use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1 laptop - bad battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is the battery life so crappy? Man... Windows 10/11 has always been a disaster. Also stupid slow. I'm not even a power user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use! Has fingerprint access!! Beautiful images

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop performance for computer science or cybersecurity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is package nice, it is a powerhouse with plenty of storage. Been very happy with it from time of purchase to date.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great specs. Stopped working in 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop but it randomly stopped charging a month into owning it. I was able to send it out for repair with minimal cost, but the specs are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Amazing running speed, big mouse pad, light up keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Migration from Windows 10 to Windows 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) Ease of migration from Windows 10 to Windows 11 2) Reinstallation of applications on the new PC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    32 gigs ram , lightweight and great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the most part some finicky touchpad issues noticed occasionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very God!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very god!!It's very good, it's light, it has good resolution, it's fast, it has a good screen size, I'm simply delighted with it.

    I would recommend this to a friend
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