The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Happy Customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this purchase, delivery and pick up was seamless. Thank you.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am completely UNDERWHELMED. This laptop is no comparison to the my HP Envy. I'm using it for business and let just say that it's a train wreck. I use an Emeet speaker/phone combination for work everyday. When I plugged it into the laptop, the laptop returned a message saying that there isn't enough power to run the device and I that I should use an external power source to us the Emeet speaker/phone! I tried using a docking station, and the same message came up. What miniscule level of power this thing has cannot even run a simple plug & play device that works on every last one of my much older laptops without a problem. This was a tremendous waste of $$$, and I'm outside of the return window! I hate this thing and recommend that you prospective buyers get as far away as possible.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sure everything's all nice and pretty and polished for HP, however you only received one USBC port. That leaves you running peripherals on Bluetooth. No matter how many times you go into the Bluetooth settings advanced properties anything you cannot set your mouse to wake the PC with the mouse. Completely grayed out. My hands are rather large, so that means I'm consistently hitting the trackpad. Disable the trackpad, and expected my mouse to work, which is a Microsoft mouse, and wake up the device. Can't walk away for 5 minutes without having to touch the screen, turn my Bluetooth off, then turn my Bluetooth back on, and hope to God that it reconnects the Bluetooth mouse. If all else fails, I get to restart the computer remove the device and then added as a new device. I will be taking this piece of sh!+ back immediately!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't get to use the laptop because Geek Squad didn't accept setting it up without an appointment from my assistant. So I went back today because we were thinking they wouldn't accept the laptop because I'm the one who purchased it. So at 10:30 am, I was told I had to wait until 12:40 to make an appointment, to make an appointment for my laptop. Please make it, make sense. There was only 1 other person in line. You have to have an appointment to make an appointment---are they for real???? The Best Buy manager even told me to just go to lunch and come back. I told her I live 40 miles away. So I returned both laptops to Best Buy and went next door to Office Depot and purchased a laptop plus a desktop!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is exactly what I needed. I frequently run multiple applications at once, and the 32GB of memory makes a significant difference compared to my previous 16GB laptop. It’s sleek and features three USB-C ports. Initially, I was concerned this might be an issue, but I’ve been able to connect everything via Bluetooth, so I rarely need the ports—aside from charging other devices.
The 3K OLED screen is absolutely stunning and something I didn’t realize I needed. The vibrant colors and deep contrast make a noticeable difference, and it's incredibly easy on my eyes, especially during long work sessions.
The laptop is impressively lightweight, with a battery life of about four hours, and the compact charger is convenient for travel. It runs completely silently; unlike my previous laptops, where I could always hear the fan at some point, this one remains quiet even when multiple programs are running in the background.
I also purchased a Bamboo pen, which pairs seamlessly with the laptop. The only downside is that it was at the top of my budget, but overall, it has been well worth the investment.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Yes. I am impressed. I originally purchased the 16g/1tb Intel Core Ultra 7 and soon realized I was in desperate need of more space because I like running a kazillion things apps at the same time. This model is enough space and then some. This laptop is ultra portable. I purchased the HP Active Rechargeable Tilt Pen MPP 2 to use with. I love being able to flip it around and watch movies in the "tent" position. This thing is fast and the battery life is amazing. For the price it should have at least come with the pen. I am happy with this 2 in 1.