Customer Ratings & Reviews

I didn't get to use the laptop because Geek Squad didn't accept setting it up without an appointment from my assistant. So I went back today because we were thinking they wouldn't accept the laptop because I'm the one who purchased it. So at 10:30 am, I was told I had to wait until 12:40 to make an appointment, to make an appointment for my laptop. Please make it, make sense. There was only 1 other person in line. You have to have an appointment to make an appointment---are they for real???? The Best Buy manager even told me to just go to lunch and come back. I told her I live 40 miles away. So I returned both laptops to Best Buy and went next door to Office Depot and purchased a laptop plus a desktop!!!

Computer freezes, need to turn on and off the bluetooth daily because devices won't connect, especially when coming off of sleep.

Died after a few weeks. I saved for years to get a new computer and I was on a Zoom Call with a business client and the hard drive died.

This laptop is exactly what I needed. I frequently run multiple applications at once, and the 32GB of memory makes a significant difference compared to my previous 16GB laptop. It’s sleek and features three USB-C ports. Initially, I was concerned this might be an issue, but I’ve been able to connect everything via Bluetooth, so I rarely need the ports—aside from charging other devices. The 3K OLED screen is absolutely stunning and something I didn’t realize I needed. The vibrant colors and deep contrast make a noticeable difference, and it's incredibly easy on my eyes, especially during long work sessions. The laptop is impressively lightweight, with a battery life of about four hours, and the compact charger is convenient for travel. It runs completely silently; unlike my previous laptops, where I could always hear the fan at some point, this one remains quiet even when multiple programs are running in the background. I also purchased a Bamboo pen, which pairs seamlessly with the laptop. The only downside is that it was at the top of my budget, but overall, it has been well worth the investment.

Yes. I am impressed. I originally purchased the 16g/1tb Intel Core Ultra 7 and soon realized I was in desperate need of more space because I like running a kazillion things apps at the same time. This model is enough space and then some. This laptop is ultra portable. I purchased the HP Active Rechargeable Tilt Pen MPP 2 to use with. I love being able to flip it around and watch movies in the "tent" position. This thing is fast and the battery life is amazing. For the price it should have at least come with the pen. I am happy with this 2 in 1.