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Customer Ratings & Reviews

Your price for this item is $809.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 88 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the OmniBook X's long battery life and lightweight design, making it highly portable. Positive feedback also highlights its strong performance and convenient touchscreen. However, some users wish it had more USB ports. The compact size and beautiful screen are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 2 out of 5 stars

    OMNIBOOK Issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the form factor of this computer. I returned the first one because the click pad was not working correctly and when I received the replacement to click pads still was not working correctly. Anyone else having this issue? I've talked to HP but they want to fight me on this and are reluctant to fix the touchpad. Disappointed in HP. I have enjoyed working with the people at Best Buy. I wish they had a little bit longer return policy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had audio issues but i liked it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately i had to return it even though it was 400 bucks off at the time, my audio kept failing on Apple music, A rap app i used , ect . Sale is over or i might of tried another unit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not advice any person to buy this product, in just two months of use the laptop will shout down on its own and will not turn on for hours. I later discover that it over heating. No i dont know if it has a fan or not. I stock with it, cant return since it since it over a month. Money wasted im never buying any hp product.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi RolandT, Laptops can get warm during heavy use, but if your device is frequently running hot, consider adjusting to a more efficient power mode and make sure it has proper airflow and ventilation. snapdragon

  • Rated 1 out of 5 stars

    Not compatible with many programs needed in school

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE DO NOT PURCHASE IF YOU ARE A STUDENT. This processor is not compatible with many programs used in college such as Examsoft/Examplify. I just purchased this laptop 19 days ago and turns out I can’t use it to take my exams. Bestbuy won’t issue a refund because it is past the 14 day return window. Do not waste your money like I did.

    No, I would not recommend this to a friend
    • Brand response from Snapdragon team
      Posted .

      Hi SophiaC, Thanks for letting us know, everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. snapdragon

  • Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for general web browsing and trading. Frequently freezes. Must restart multiple times for the trackpad to register inputs at start up when it stops working. Seems to work best when attached to a docking station. Will trade in asap.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It keeps automatic restart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps automatic restart while I'm in middle at work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned, screen inop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen would go black after 2nd day of ownership. Would show boot animation but screen went black after. 2nd Samsung PC bought. 2nd Samsung PC returned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    A great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighting quick! User friendly. The battery life is long lasting. The screen brightness is okay. Love how light and small it is very portable. I bought it for my for girlfriend to have a long lasting laptop so she can complete college. Best deal at $599 the specs are solid

    I would recommend this to a friend
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