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Customer Ratings & Reviews

Your price for this item is $939.99
The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 360 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 360 reviews
  • Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice computer. The size was perfect since I needed a pretty portable one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light but sturdy laptop, easy to use. The touch screen works great. It feels sturdy and the keyboard is pretty good too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three when they were on sale before school started. My daughters have complained that it over heats, it will sometimes just freeze up, and now will not auto rotate or switch to tablet mode. I know this has probably been caused by an update. We are not alone with these issues when I search for help, there are many since Sept that have this issue. I still like HP but BE CAREFUL! I went with an AMD chip in this computer but my Intel chip Spectre is not have these issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP does excellent with all my college classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Perfect for basic home use. Great screen presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product design and performance is best and speaker as well are okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice expirience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very reliable battery duravilaty!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary Ann's review!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer and I am very happy with the one I purchased. I'm having a little hard time doing certain things but I just have to keep trying and get the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. What a difference from my old computer.Very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop especially on same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a surface pro to this and couldn't be happier. Mainly used for work using web based programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darla2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is amazing. They can do so many things. I absolutely love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. It is very fast and has optimal characteristics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flipping good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work computer, does all the functions and runs smoothly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been easy to setup and use, includes ai apps to help your work and size is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughter to use at college and it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just Love the LAPTOP must say one of the best model i bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a reliable computer. I use it for work and it is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid value for the price. Display is clear and bright. Good for school work and emails. Rating: 4/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my older one which is not working so well. And I love this so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9.7/10 best you can get as a student

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that its no brainer best buy sells affordable stuffs and the diverse ecosystem of tech goods makes it special . I am glad that i brought a dell from best buy .. I could compare all the deals in store and even online and i am proud of my decision

    I would recommend this to a friend