Customer Ratings & Reviews

Reliable. Easier to go back and forth from work and home than using Apple at one place and Windows at another.

Enjoy my new device so much. It was easy to change to my local Wi-Fi and to my printer!

Facial recognition is not the best but overall it works well enough for my needs.

Bought the HP OmniBook X Flip-in-1-Copilot+ PC, 14” 2K Touch -Screen Laptop-AMD Ryzen. Love it!

After looking at several options this was a great choice. LOVE IT!!!!!

After a while the mouse wont work and I have to turn it off then on again. Cant get printer to work with it.

Good quality laptop. So far I am very satisfied and would recommend this laptop to others

Great service in store, salesman very knowledgeable Happy with purchase

User friendly experience, competitive pricing, and excellent service!

It’s a great laptop but I am not a fan of the one button touchpad and also the laptop is advertised as having 1TB of space but it’s comes with about 200 gb of occupied space

I bought this laptop as a gift for my family who live in another country. Unfortunately, when they started using it, they noticed it has serious heating issues, making it difficult to operate. Since this was my first gift to them, it’s disappointing that they aren’t satisfied with it. Waste of time and money… spending so much money on this laptop.

It’s worked really well so far. Ive had no issues with it.

Purchased over the weekend-this computer has some nice specs but... runs very hot and has already froze up. Will be returning!

Great purchase; we love our laptop. Best Buy always helps.

Decent computer for the price, but freezes up from time to time.

Nice computer, battery life is kind of suspect. Debating whether to keep it or not. Nothing to write home about.

In less than 2 months time i had to return it to the store for a replacement. The customer service is a big joke. All they try to do is get more money from you.

had it for 3 days gets very very hot and the battery drain SOOOO fast... returned it and got a microsoft surface too bad it had so much potential

The connections on the first computer failed and am having problems with the replacement computer. The Best Buy geek squad employee suggested I may want to replace the second computer. A very poor experience!

I purchased the HP 14" Omnibook X from Best Buy on September 28. Today (October 20) I get a "Boot Device not Found" error code 3F0. I almost never buy computers from Best Buy because of the 14 day return window and I almost never buy HP. I am regretting both decisions immensely right now. I have been on the phone with HP's tech support for over an hour and a half I would like nothing more than to send this computer back to Best Buy/HP.