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Customer Ratings & Reviews

$999.99
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Comp. Value: $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 396 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 396 reviews
  • Rated 3 out of 5 stars

    Runs too hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this bad boy, great specs but runs very hot and locked up constantly. If they can figure out the heat problem, it’s a good laptop and worth investing in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. What a difference from my old computer.Very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GD's first

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 1st laptop for my granddaughter. Has the software she needs for her art and ms365 for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp omnibook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far for gaming sims 4 and college homework!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been easy to setup and use, includes ai apps to help your work and size is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop ,it lags a little when I have multiple windows open buuuuut over all I love it. Also copilot is dumb. I move to chat gpt a lot over it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three when they were on sale before school started. My daughters have complained that it over heats, it will sometimes just freeze up, and now will not auto rotate or switch to tablet mode. I know this has probably been caused by an update. We are not alone with these issues when I search for help, there are many since Sept that have this issue. I still like HP but BE CAREFUL! I went with an AMD chip in this computer but my Intel chip Spectre is not have these issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flipping good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work computer, does all the functions and runs smoothly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid value for the price. Display is clear and bright. Good for school work and emails. Rating: 4/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Runs smooth. Love that it can transition into a tablet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for computing use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid PC for working on coding and running data analysis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop operates smoothly and the screen quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and nice. Clean sleek style it’s a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary Ann's review!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer and I am very happy with the one I purchased. I'm having a little hard time doing certain things but I just have to keep trying and get the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9.7/10 best you can get as a student

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that its no brainer best buy sells affordable stuffs and the diverse ecosystem of tech goods makes it special . I am glad that i brought a dell from best buy .. I could compare all the deals in store and even online and i am proud of my decision

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice laptop. Lightweight and easy to use! Keyboard has a nice feel as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, this was exactly what I needed for real estate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As per my need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and portable with basic details needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.nice look and feel.with high configuration with pro spec

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to learn how to navigate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed and ability to touch the screen. I'm still navigating around its options.

    I would recommend this to a friend