Customer Ratings & Reviews

works as described by the employee at the store when i went looking for a new computer

Good computer great price works well can do some gaming on it as well as college stuff

Love it. So easy to use and love all the options it has

I liked the very high-quality laptop. The display is of good quality. ...

This is a really well-made laptop, much better than my previous one. I especially like how strong the hinges are for flipping it back. What I don't like is how everything is about making money now. They could at the very least load new laptops with basic office apps like Word. And the tech kind of runs away from you, taking actions I didn't authorize. I really wish these companies would pay more attention to human design. But that's true of all of them, not just this one. Overall, this is a really well-built model. Unfortunately, I had to return it because it was too big and heavy for my needs as a senior. But I would buy a smaller one if a sale becomes available.

Excellent laptop. I love the different positions you can use .

Love my HP lap top . It was just what I needed in order to use my Cricut machine to make cards and many other paper items. They work well together. Than you Best Buy.

I love this laptop, it does everything I need to do with ease

Love the ease of the laptop. Love the versatility.

Great product and great service at Best Buy! Love it!

Weight of the product is less. Battery life is great

I absolutely love my laptop. I bought one that was not compatible for what I am using it for so I retimed it the next day and got this one. It was on sale , was in my budget and definitely compatible for what I am using it for ! I am so happy with it ! The staff was super super amazing through the whole process and very very knowledgeable !

It’s fast, efficient, and handles multitasking with ease, whether you’re running multiple tabs, editing documents, or streaming lectures. The large display makes studying and creative work comfortable, while its slim design and solid battery life make it convenient to carry around campus.

Pretty good Laptop considering the price and configuration

Bought this for my Junior High School daughter to do her schoolwork on. Works great, no issues, easily keeps up with normal day to day activities.

looks good & sleek. i wanted to buy the 14” but this one was on sale. Works well so far but is a bit heavy. Haven’t used long enough to see how long the battery lasts. Does not come with stylus. Overall very nice laptop!

Bought for my son's school work. Amazing product. Service was great!

great item, besttttt pucharse ever o eyahhhhhhhhhh

Price was excellent and it beats all expectations.

Very fast and efficient. Switching from a Dell Windows 7 that had windows 10 but had to upgrade and had to get use to new outlook. Geek Squad has helped a lot in this process.