Customer Ratings & Reviews

Nice, affordable laptop, works very well for my needs,

Nice computer and good replacement for my mac computer

I would really like this laptop if the sound would work consistently. I bought this model in July and the sound never consistently worked, despite the efforts of Geek Squad and a personally hired tech person. Finally, I returned the original laptop and got a replacement with the same model, thinking I’d just gotten a “lemon”. I could not face more hours on the phone and text with tech support, so after a short time with them again for a recurrence of the same problem, I used the onboard diagnostic and got it to work for a little longer. So, have been limping along. The sound will work if I restart the device immediately before I need to use the sound, like right before a Zoom meeting! I live a a couple of hours away from a Best Buy store, and reaching them by phone has become more difficult as they do not allow customers to call the store directly anymore. It has been frustrating and I will not buy from this company again.

Great user friendly Laptop - light weight and durable!

So far after only using it a few times in the first month I’ve owned it, it’s a decent machine with pretty good speed. I love how fast it boots up. My only complaint is how hot it gets while charging. Both the bottom of the laptop and charger as well. I have to use a USB lap fan so I won’t get burned. For that reason, I give it 4 stars.

Nice laptop, still getting used to windows 11 but it works very well!

I would give a 5 but I haven’t had it long enough but so far so good. I love the battery life and that it is touch and how it flips all the way back. I also love that it has 16gb RAM

Love it!! It has the speed I need plus the screen is just the right size.

Very nice laptop with a lot of nice features an extremely excellent price

Good buy for the money. difficult for geek squad to transfer from old computer

Young man that helped me was very knowledgeable. He helped me find the best computer for my wife. Highly would recommend him

in general, the computer came out in good condition. I had a problem installing some software and i had to leave it to be fixed. In 3 days they returned it to me and it is working fine.

A great computer at a great price. A nice laptop for my daughter to use for school

Pretty good laptop for its price. Has the specs needed for school and some gaming.

This computer does so much and at a terrific price!

Perfect set up for a laptop -fast, easy to use and fraction of the cost

Offers a lot for the price. Keyboard is more condensed. Pictures are crisp.

great computer for the price with great resolution

I like the screen clarity. Keyboard seams usable.

great for watching movie also i like it about 2in1