Customer Ratings & Reviews

One of best laptops! Easy to use right out of box. Bold keyboard and a nice layout!

Tl;dr Don’t purchase this laptop, unless you are literally doing the most basic of the basic, or incredibly simple, work tasks, don’t expect to really be able to run even the most basic and simple games without extreme leg, overheating, the fan’s going absolutely haywire, and the computer shutting down… Also be aware That the windows hello feature on this particular device is broken as mess - So at first, I thought this laptop seemed pretty great, seemed to run very quietly, loved the fact that I could flip, and I could draw and stuff on it, loved how sleek and nice it looked, however… I realized that once you tried to do any sort of task other than scroll through the web, the fans go into overdrive, and it overheats- Not only that, the windows yellow feature is constantly breaking… Either constantly telling you that your pin is no longer working and that you have to reset it but then just giving you error, error code after error code, and within about two weeks of having it, the Face ID feature completely stopped working. No matter how many times I tried to reset it or use the codes sent through my email to reset Windows, it just wouldn’t work, even if the computer was fully up-to-date, when trying to open the WebCam I realized that it just didn’t work… Like, completely black screen. Yes, the WebCam is enabled, and the laptop has gone through no trauma, so it makes no sense that the facial recognition feature as well as the camera itself just decided to quit the job. I have a few old laptops from high school that genuinely function better than this computer, but they are so old they can’t really run any sort of games whatsoever, so I purchased this laptop with the intent of playing some games with… Not extreme demand. This laptop had a difficult time running Stardew valley… Stardew valley… it would overheat and lag on a game that has so little demand to it. I tried a couple different games that require very little, such as that, fields of mistria, and Palia online as well- within the first very few months of having this computer I realized that it was artifacting, I’m not the tech expert, but my boyfriend is. He loves building PCs and he’s been obsessed with gaming and computers his whole life and he’s the one that told me that it seems like there are a lot of issues with this laptop. I’m not sure if I just got a model with a lot of issues or… I have no idea. Like I said, I purchased this laptop because they reviews seemed to be overall positive if you were on the lower end of gaming and not expecting something insanely crazy for such a low price, but honestly for this price, and to only be able to scroll the web and not much else without the computer overheating and saying, bye-bye… Way overpriced. This laptop is basically a phone that you can run games on if you want to risk destroying the device you’re actually on (the laptop) the screen size is nice, and when it actually functions the way it should, I think it could be fantastic, but like I said, I’m not sure if I just got a model that happened to have several issues going on with it or what, because I love the design, I love how it feels, I love how beautiful the screen is, and the keyboard and everything about the design, and even a lot of the features, however, the way the laptop itself actually RUNS when doing anything aside from the MOST basic tasks needs some serious improvement. Lol I don’t usually write reviews, but because I’m not very technologically illiterate, I thought I might help somebody else out that is on the fence about this and knows as little as I do… I wouldn’t really recommend this, definitely dig deeper and talk to people that are more educated and do more research. I did quite a bit, but obviously not enough lol I thought this could handle the basics but it seems like it really can’t

Great laptop bought one for Christmas and then went back and bought another one for my son

Easy to use and light weight and good size screen

Good laptop. Its a versatile one which works as both laptop and as well as a tablet for multimedia consumption.

An excellent computer with full power, looks very nice and its so practical to leave anywhere. I really like the design and the easy way to transform it into a "tablet". A powerful option to complete my kids' work and also for some applications what I need for my work.

High performance, good screen, runs casual games extremely well, good for drawing and watching any sort of content. Runs programs very well and is something Id really recommend to anyone that needs a computer for work, design, drawing and school.

Great computer. I use it everyday for work. The speed is good and it’s very user friendly!

I absolutely love the ease and set up of this laptop. It is great for photo editing, video editing and working on YouTube. Highly recommend!

Awesome! Got for my dad. Easy to use! He loves that it turns into a tablet for reading books! I am Going to purchase one for myself.

It was good overall but the performance was a bit slow. But good for productivity. Also can handle light gaming

Totally amazing! This device incorporates the latest advances in technology--wonderfully easy to use and certainly helpful to me.

Works as advertised! It’s perfect for school work and basic home use. The screen is beautiful for watching Netflix or other streaming services too.

easy setup works good. would recomend for an entry level user

It has a big screen , touchscreen too ! Multiple ports for monitor and phone - storage for pics - great price - easy to use ( I'm a senior) Greek squad moved all my data over in 3 days.

This is a great laptop at the perfect price point. Great screen, fast processor, plenty of memory, and decent storage. This is a great laptop for anyone that is looking for a decent laptop at a decent price. No extra bells and whistles that you'll never use anyway.

I like the large screen and keyboard. The only negative comment is that is the laptop is somewhat heavy for me to carry about.

Love the 16" screen size (for my graphics work) and that it is a touch screen. It's fairly thin, well made, and easy to carry.

It's only used for minimal tasks. It works well for that. Have not had it long enough to reveal any issues.

Works great, great for online schooling and has plenty of storage.