Customer Ratings & Reviews

This is my first computer. I’m just starting to learn how to use it so I can’t really tell much, there are some things on the computer that help. Like copilot is great.

I love my laptop. I have had HP most of my work life. This laptop is amazing. I love it

This is a nice computer. Has more features than I probably need but it is easy to use and quick to respond.

This laptop is perfect for the applications that I need every day.

Nice laptop love it ,shout out to the salesman that did a great upsell , he got me to get this one and so far no complaints

Works for what I need it for. Perfect! I can draw on it and focus on the details.

Excelent choice too bad ho took away the number keys on the side.

Purchased for kiddo for college, he is happy and we got it for a good price.

Is very fast reliable. My cousin love dit for his graduation present from the family. He started a job 2 days after and he needed a new laptop badly and this one of the list ge wwe required.

Perfect for my needs. I’m enjoying the additional functions that my prior computer did not have!

I enjoyed the options that Best Buy had, i think i chose the best laptop that met my needs and so far has been nothing but exceptional thanks to the great choices and different varieties that Best Buy had for me to choose from.

I am really satisfied with my purchase of the HP laptop. The customer service was great with both Bestbuy employees and Geek Squad.

Good for schoolwork’s, long lasting battery life. Recommend to buy

Great machine, it has been flawless and made work so much easier

I’ve use this laptop everyday. I love it. I’d actually prefer a smaller screen but there is nothing wrong with it. It has great storage space and is easy to use. My husband wanted the 2TB. We also purchased Microsoft 365. Together they are amazing. I’ve been able to apply for new jobs, study for tests, watch videos.

this computer allows me to do all that my Surface Pro did for me..but more! Its a larger screen, more power, and flips!

bought it to edit photos , great for doing online learning and project development

I got this computer on sale and I do think the speed is great... however it has been a total headache! First, the camera is horrible., I wish I could attach a video to show this. It tries to auto-adjust the lighting, but in doing so it goes dark and bright on and off repeatedly. I spoke with HP on the phone, and they could not fix the issue and recommended I return the item. I returned the computer, thinking it was a faulty one, but the second one has the same issue. I use the camera for work, so I had to buy an external one, but it sucks to pay so much money for a faulty component! (And no, I don't have a window behind me when using it, just a steady wall). Another issue- I have owned this computer for only two months and have received a blue screen TWICE that forced me to reset the entire system.

This is an awesome product. No problems. Quality is great

Awesome display versatile 2 in 1. Super fast load up times and transitions. Highly recommend to anyone.