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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,529.99

Customer reviews

Rating 4.8 out of 5 stars with 332 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 332 reviews
  • Rated 5 out of 5 stars

    Amazing screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing screen and performance. I really like this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd one but working great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I had was running hot and the fan was constantly running, which made the battery life really bad. It finally stopped working and would just freeze or reboot itself or the screen went black. I guess I had a lemon. Best buy was really good and offered an exchange. The 2nd one is quiet and the fan rarely runs which is a nice change. The temps are also not too hot which is helping the fan not run as much which is helping the battery life, but still testing. The OLED screen is very reflective and will probably buy an anti-glare screen cover for it as it's giving me some eye strain. The speakers are weak and only 2 of them down-firing near the front of the computer and lack bass, so the grill holes up top are deceiving and are just probably for air flow. I do enjoy the keyboard even though its flat and zero lattice, but still I favor that as used one of the new XPS's for a while. The trackpad is very responsive and works good and is mechanical, not huge and not too small, just right. In short... 4/5. If the speakers were good it would be a 5/5 for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop (w/1 tiny issue)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Fast, great panel, plenty of RAM and storage. Only negative is a very reflective screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with this computer is that I cannot attach it properly to an external monitor so I can close the computer and look only at the monitor. Aside from that, the computer runs like a charm!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo i9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, beaten screen, slightly heavier than my LG 17 monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop to Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and super fast. Screen is fantastic too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, esp on sale. I use as a desktop replacement. Couple of issues can be easily resolved with some add-ons: - screen glare: get a anti-glare screen protector ($10) - wifi 6e instead of wifi 7: get an external usb-c adapter in future (eg, asus rog, currently $80 will come down) ... wifi 6e is good enough fow now - touchpad issues: get external wireless mouse (best buy was giving one free, otherwise $10) - HP pen not included: buy for $50 online (hardly use it)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need This Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Laptop I have ever purchased. HP never fails me. Physical appearance is sleek & classy. Super thin. The setup was quick. As I used it throughout the day, I noticed the speed and power it had. The 16-inch screen is beautiful. Colors vibrant. The 2TB SSD is the wow factor. Will have no trouble with storage needs. I am super happy, and it's hard putting it down. I got it at a great price; believe me, I was watching this laptop for a little while, hoping I could get a good deal. Best Buy responded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice speed improvement over my old laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer flies through tasks in a fraction of the time my previous computer took. The monitor is large, so if you are planning to do a lot of traveling with it, you may want to consider getting the 14" model. I have it setup with my old Dell docking stations and monitors and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First impressions are good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent updated software. I like how the video conferencing keeps my head centered. The processor is fast. And the new windows 11 added my printer with little fuss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Real Step Up from My Old HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great upgrade from my previous, 15 year old laptop, of course! I've always preferred the HP brand and this one does not disappoint. The memory and storage upgrade has vastly improved my productivity--no more "freezes" and slow-loading of files. The longer battery life is a real plus, also. Learning the changes from Windows 10 to Windows 11 as been somewhat difficult. I'm a little disappointed with co-pilot because when I ask for help with new features or changes I want, it doesn't respond with information that is relevant to this laptop's features and the versions of the Microsoft apps that came with it. But eventually, it gets there and I am able to do what I am trying to do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this laptop, you get the bang for your buck! The laptop is fast and does exactly what it's supposed to do. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virginia G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adequate desk-top computer, helpful, what one would expect, good, size is good, display is adequate, good display detail and colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance! The touchscreen works really well and the 32GB memory really makes a difference! Too soon to evaluate battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: I've had this a couple of weeks. It was easy to set up. Fast. Easily connected to my home internet. Hooked up to my printer easily. Sound/speakers are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and I really like how you can use it like a tablet as it folds all the back and you can seamlessly change the orientation of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful laptop without any noise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this laptop for a few weeks and it feels solid. The screen is sharp, the colors look clean, and the brightness is good even in a bright room. It loads apps quickly and switching between work and browsing is smooth. The keyboard feels comfortable and the battery lasts longer than I expected. I mainly use it for school, dashboards, and regular daily work, and it handles everything without slowing down. No issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for image or video creator. For text work, mu

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is good with nice screen but the only thing I don’t like is the flat keyboard and the visible of keyboard letter. If it make black background for keyboard and that way we can see the letter clear. The other thing is if they can make the 4K resolution that will reduce the text fringing. The picture on display is 10/10 but the text clarity is 7/10 so this laptop good for some one work with edit photo or art. But if some one work with text like excel or word, should be considered. HP made best screen but I hope in future window can fix the subpixel rendering for OLED screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful, Powerful, and Long Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very pleased. Once you go OLED, it's hard to go back. Intel flagship EVO Ultra 9 Proc, 32GB Memory, and 2TB NVMe (Gen4 x 4) are all performing well. In launching one of my intense applications, this laptop was faster than my 10600K Desktop by 35%. Out of the box, it has all day battery - crucial for me. I have it in smart charge mode (80%). Best part is that I got all this for $1K.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a work laptop. Works good. Not a big fan of the power button placement or the highly reflective screen. But besides that it works well for my work needs. Purchased at a sale price, i think there are better options at retail price though

    I would recommend this to a friend