48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $719.99

Customer reviews

Rating 4.7 out of 5 stars with 458 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-458 of 458 reviews
  • Rated 1 out of 5 stars

    Does not work with Linux

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does not work with linux, which is a first in over 20 years (tried several distros). A linux install hangs right after booting, and requires disabling the ACPI to continue. Given this issue has already been raised in the HP forums and isn't fixed, it's not worth getting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not turn on after a few days of buying. I tried everything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    garland fincher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have lost all my pitchers when they download all my files to my new computer and i am still having problem getting it to come on to my monitor

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with this purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer sucks. I purchased it for work. I had to return the first one because it was constantly making a loud noise. The replacement is not much better. It takes about 5 seconds for it to open or save a file. The first one did not have that issue. I will not be buying an HP in the future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't stay running

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has shut down unexpectantly several times in the few weeks we have had it. Sometimes the monitor goes black first, it then automatically restarts. I've tried different power strip, no power strip and updated any hardware driver I could find, piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with keyboard driver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had major problems with keyboard not working. We are on the third keyboard, still intermintant issues with not being able to type. Geek squad worked two hours on the first keyboard, told us we have to go to HP. After three hours with HP customer support, we demanded to claim warranty. HP said that we couldn't get a replacement til mid December.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP desktop computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good value for the price. Salesman was knowledgeable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I expected better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always restarting and unable to exit sleep mode without restart

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tower computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work fot me. Returned it. Couldn't use it. Brought it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not support dual monitor.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not support dual monitor. This is a huge deal,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Service.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-store service was good. However the phone service was horrible. The problem was and is you can't call the store for service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    you don't say manufacture date

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i did not use computer , I can't review it. h/p DOES NOT HAVE GOOD CUSTOMER SERVICE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always goes into bit locker and it is so slow..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    move on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk junk junk junk junk junk junk junk junk junk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot faster than my last. Love this product. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, awesome professional personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop for students and businesses.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop is great for schoolwork and businesses. other than that, this is not a gaming desktop if you are going to play intense games on it. i tried to play Skyrim just to see how it plays and it was not smooth enough to enjoy so i will stick to doing schoolwork on this desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Hp computer I purchased from Best Buy. The price was reasonable since it was on sale.

    I would recommend this to a friend