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HP - Pavilion 23.8" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 2TB Hard Drive - HP Finish In Blizzard White-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1142 reviews

96%
would recommend to a friend

Pros

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Best Quality Desktop Computer for Low Price

    Posted
    TechMatt25
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I can’t tell you how much this computer was a life save. My family’s previous computer died after 3 years of using it(a friend let us have theirs). We needed a computer that was the right price and met the demands. There were other computer brands we were considering as well such as Apple iMac and other top brands. However this one surprised us. We thought we’d never go with this one. I was a little sceptical because it had the windows 10 installed on it and had heard about problems with this. There’s always the risk of viruses. However in comparison with Apple iMac the text was much larger to read and I found that this model worked “faster” and looked more sleek. It was a tough decision to make but if I could make it again I would. At about $900(not 1,400 like Apple iMac) this computer had a lot of features for the price. Me and my family went from computer to computer trying each out. We found that this computer had a faster clockspeed, a built in web cam window you can shut(handy for if your considered about wireless hackers), a large screen, noiseless fan, a smooth feeling wireless mouse(comes with keyboard when purchase computer), a lot of GB space, Microsoft word works excellently with this(handy for kids school projects and own work), some good sounding speakers,lots of USB storage in back(if you want to use a USB drive I recommend you get a corded USB hub. I got a 1-2 in and you can reach it fine for extra added storage). It’s keyboard felt smooth when I experimented around with it in the store. Our family loved being able to spend time trying out different computers and the associates were helpful and informative. I found that when I tested this computer against Apple iMac I found that the iMac had more glitch issues with Microsoft word(crashed first time used it at store), text was smaller(I have nearsightedness and so does my son and daughter), the mouse had issues(top coming off), applications slow, and etc(I’m not putting down Apple totally. I have a iPad and love it.). For what we needed this computer for ( a good home, school, and work computer) this computer was definitely worth it. We have had this computer for a few months and we are glad we made the decision. I usually don’t like HP computers but it looks like this one’s the top of its game. It awhile to learn Microsoft 10 but we all have the hang of it now. By the way, there have been no update interruptions(as many people were concerned about) and learning how to use it was easy with YouTube tutorials. Our family was used to the older versions XP, 7, and 8. We have always used windows. This version of Windows is excellent. I was worried about it having problems but it hasn’t. A cool feature about windows 10 is that you have a easier time creating shortcuts on your dashboard, creating home videos, and lots of interesting apps. One thing also to consider is that this computer has a built in dvd/cd reader(can watch movies and listen to music). The Apple iMac didn’t have a dvd reader. All in all, this computer was well worth its price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    You cannot go wrong with this computer

    Posted
    Roundwood
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This AiO is the perfect everyday computer. Sleek, space-saving, stylish exterior; blizzard white is a contemporary silvery-white colour. Easily upgradable. Low power consumption. Very inexpensive. Generous warranty with three years of coverage for parts and labour. Core i5-8400T (Coffee Lake) hexa-core CP offers excellent performance and value for the money. Fans are whisper-quiet, and unit stays cool even after hours of CPU-intensive tasks, unlike every other AiO I've owned. 12 GB of fast, efficient DDR4-RAM with the four-core processors supporting frequencies up to 2.400 MHz Big, gorgeous, extremely bright and wide 23.8-inch touch-screen with 1,920-by-1,080-resolution (full HD). Integrated Intel UHD Graphics 630 (24 EUs, max. 1.050 MHz, 8th Generation) - good for casual gaming and content creation and 4k movies, but not for intensive gaming and content creation (i.e. Adobe After Effects). Matte wireless mouse and very solid-feeling soft-touch keyboard fit well with the design of the system. Bang & Olufsen speakers offer decent sound. Integrated DVD/CD drive and media card reader. Integrated webcam privacy cover (sliding). USB C port, headphone jack, and media card reader are located under the front bottom of the screen, making them a bit awkward to use, but I prefer the aesthetics of this to the convenience of side ports. On the back, two USB 2 and two USB 3.1 ports (one charging), HDMI in and outputs, a gigabit Ethernet port, disk activity LED, security lock slot, and the power connector. Wireless connectivity includes 802.11ac Wi-Fi and Bluetooth 4.2.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Loving it

    Posted
    marianna
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I haven't had it that long, but so far I love it. The screen is huge - and I'm loving the touch screen! I don't yet know if there are any drawbacks to the all-in-one, but I just love the sleekness of it. I was pleased that the keyboard and mouse (both wireless) are white. I just like the aesthetic of that. I bought an ASUS of similar specs for my husband, and his came with accessories that are black and it just looks clunkier, in my opinion. As far as performance, so far it is great. I use a number of programs within the Adobe Creative Cloud, including InDesign, Photoshop, Illustrator, etc - and I often use them concurrently - switching back and forth between applications. These programs are pretty decent memory hogs, so - for example - on my older laptop they take a long time to open and then having multiple programs open at once can really grind things to a slow pace. This handles my software programs with ease - SO much faster! I don't have any feedback from a really technical perspective, but it was super easy to set up and start using and it's worked out great for me! There are a good number of USB ports, which is nice. I personally dislike Windows pretty thoroughly, and I'm not a fan of that screen that pops up for accessing the Windows applications/games and if I can find a way to disable that, I will. Otherwise, no complaints.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Never thought I'd go back to a Desktop

    Posted
    melco
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As a loyal laptop owner, I thought it was time to switch it up as our laptop graveyard was getting quick full. I have not had a desktop in about 15 years and I thought it might keep me from double-screening and just focused on one task. I am very pleased with the performance of this HP. Easy set-up and clean design. The screen is so bright, clear and large that it really upgrades my user experience as a former laptop user. I have to admit that I didn't even realize there was a CD/DVD drive until owning it for over a month and accidently pressing a button on the right side. It is awesome to have a tower-less desktop and wire-less keyboard and mouse. I do wish the monitor turned without having to move the entire base, but that is a minor issue. I think this purchase converted me to a desktop user. Be sure to check out the "Buy As-Is" section in Best Buy, I got this about $150 cheaper due to a tiny scratch on the back of the monitor which I can barely find. Happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really like the computer except....

    Posted
    gwalk
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Really like this computer. Much better than my recent Dell computer. This things is so powerful and my son just loves the touch screen. Could not believe that I got such a good deal on the price, too. Well worth the trip out on thanksgiving night to get a computer that no one seemed to notice with over $200 off the price. There were other computers with the "Black Friday" price reduction that were at the same price or close, but nowhere near the power of this one. The only negative I have is that the USB ports are very difficult to get to. They are on the back of the unit and are not easy to reach from the front. The input slots are right between the opening on the stand, but the stand legs get in the way. I hate having to get up and go behind the computer to put anything in the port. The little clear tabs for the buttons that are on the bottom of the monitor look a little off, also. My son almost tore them off when unpacking because he thought they were removable stickers. Overall get deal on a great computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Instant setup and LIGHTNING Fast!

    Posted
    Dave
    • My Best Buy® MemberMember

    I read a LOT of reviews and researched a wide variety of computers before settling on this purchase. I cannot say enough good things about the computer! Hardware setup was essentially instant, as this is an all-in-one desktop. I plugged it in, and we were off to the races. Initial setup of the computer software was completely foolproof: the computer walked me through each step; and the whole process took about 5 minutes or less. The speed of this computer is blinding! The six-core processor really shows what it is capable of with every task it is given. All accessories I have hooked up to it have been instantly plug and play with no issues. The only "criticism" I can give it is that the DVD-RW drive feels a little delicate and flimsy when it is opened. However, that is the exception, not the rule, with this device. The keyboard and mouse included each feel durable and ready for duty. I feel great about this purchase and would buy it again in a heartbeat.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Windows 10 and No Tower - Great!

    Posted
    Smooth17
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have had our new PC for 2 weeks now, and are getting used to Windows 10 after 8 years of Windows 7 and doing OK. The computer is fast (except for the Spectrum Email) and the monitor is bright and clear. There are two things I would change about the computer, and both we can live with. The first is the power on button. The button is invisible on the left underside of the monitor and very difficult to find and press to turn it on. Bad. The second thing is that there is no light of any kind to indicate the computer is on. After you have used the PC and go do something else, it goes into sleep mode and there is no way to tell if it is on or off. Our last HP had a little tab on and off button that also lit up when the computer was on so you knew it was on when you walked by - much better. Neither item is a deal breaker - it is a nice PC but the above would make it even better.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works well for what I needed it for

    Posted
    Java
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed a desktop with a large enough screen for me to do schoolwork on. This computer does a fantastic job fitting all my needs with speed, visibility, and general responsiveness. With this computer I have 2 complaints (all the rest, you can assume is good news). 1- The computer wakes from "sleep" without prompting and I feel this typically happens even after I log off of and shut down Skype (it still "wakes up" when I receive a Skype message). Maybe this is user error but I don't find it to be a problem other than I probably should be shutting it down. 2- VERY POOR placement of USB ports. They are near IMPOSSIBLE to reach and plug in without moving the entire computer. This can be a problem if you're like me and your printer needs to be plugged in because it can't handle wirelessness it should.... and when I have to print from my laptop, it's a struggle. No easy access to the ports. This computer all-in-all makes me happy, has a fantastic display, great sound, and a responsive set of mouse/keyboard. I'm happy with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great and Fast All in One PC

    Posted
    Kaysapphire
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This has a fast processor. It is speedy to load pages and on start up. I love the keyboard and mouse that came with the PC. The keyboard is quiet and very responsive and smooth to type on. In the past I have always upgraded the factory keyboard and mouse to a Logitech keyboard and mouse as the factory supplied are usually not up to my expectations. I do not plan on doing that on this one since they are great to use. The monitor will tilt but will not raise up and down. I do find the monitor is a little bit too high for my vision as I wear progressive trifocals and need to tilt my head back to read the monitor whereas if it lowered I could adjust monitor to avoid neck aches. Guess I will return to using reader glasses when at monitor for longer periods of time. I am very pleased with this new HP All in One. My previous HP All in One was only 4 GB and 5 years old so upgraded to this PC to get a faster system so I could have multiple windows open at once. I got this at a great price of $699 on Black Friday and am very pleased and would highly recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely Love it !

    Posted
    Christine

    I was looking for a new all-in-one computer for working at home, and ended up going with this one for the amount of positive reviews and overall system package. The initial set up couldn't be easier. Windows operates so smoothly, demonstrating the quickest transition between apps and programs. The monitor is gorgeous with a highly responsive touch screen. The wireless keyboard and mouse are both perfect for me and manages to sit at the right height for comfortably typing. (Which I mention because the keyboard doesn't have the adjusting angle tabs.) Integration with my home network was easier than the initial set up. The speakers are crystal clear and are perfect for the music I play in the background -- but if you're looking for bass, I would recommend investing in external speakers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just what I was looking for

    Posted
    TheGoat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It was time to replace my older HP desktop with an All-In-One computer. I was tired of having my desk completely full of monitor, tower, router, printer, etc. etc. I not only wanted a newer, more efficient computer, but I wanted to down-size all the clutter. This All-In-One is exactly what I wanted. Same monitor size as I had previously (didn't want to give that up), keyboard & mouse. That's it. I was able to relocate the printer and use the wireless connection, so now my desk is so much more functional and far less cluttered. The new HP is fast, has tons of storage, and does everything I need it to do. I've had it less than a month, and so far so good. The only thing I really don't like is the location of some of the ports, such as the headphone jack, HDMI port, etc. They are located on the bottom edge of the monitor, and very difficult to see or to connect to. I have to tip the computer on edge to make the connections. Other than that, so far I'm happy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Very nice PC ... But !

    Posted
    LKUSA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been using this HP-PC for about one month and it works great, the power and the speed is just fine, However I don't like the ergonomics ??? It is so unpractical to put the USB ports on the back and every time I need to plug in my jump drive I need to move and rotate the computer on my desk back and forth ??? Why can't be one of them on the front or on the top. The ON -OFF button is well hidden and literary I need to find it with my finger nail and try several times to turn the computer ON. The same is for the USB -C and SD card slot, impossible to to find it and plug in ... I have been sliding the USB-C cable back and forth and can't get it in until I flip the PC bottom side up ... ??? If you need to copy your files, or images on jump drives or mini drives or from SD card is not that easy to deal with it. Very bad ergonomics for the user. Now I have hanging several extension cables from the back and from under and it looks very bad ..., Otherwise it is a good computer.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Sleek all-in-one computer

    Posted
    DaneG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this sleek beautifully designed all-in-one computer for working at home. It was easy to set up with no problems. The 23.8" touch screen is just the right size and has great graphics. It comes with an impressive 12GB Memory and 2TB Hard Drive that should provide plenty of storage. The wireless mouse and keyboard worked seamlessly and are a nice addition to the touchscreen. The built in speakers provide more than adequate sound. Really appreciate that HP included an integrated DVD/CD drive and media card reader! Like the integrated sliding webcam privacy cover too. There are a couple of minor annoyances: (1) the small start button is hard to find on the bottom of the left side of the screen, (2) the CPU/fan is a little noisy. Overall, HP did an awesome job designing this all-in-one computer! Highly recommend it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Home Computer

    Posted
    Adam
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've owned the computer for a couple months now and am very satisfied. The touch screen works great. I have two young children that love playing games with it. The 2TB of data is fantastic. The 12 gb 8400t RAM is decent. This computer is fast but not extremely fast. Lag at my house is due to internet speed mainly. The computer is pretty heavy and sits pretty solidly on its base. The two and four year old haven't come close to knocking it over and they don't exactly have the most gentle of touches. The sound is enough for a medium sized room if you're watching a video or something. The video camera is of very mediocre quality and the sound through the microphone is of possibly even less quality, neither of which was too important to me, but still disappointing. The picture is very clear, the videos I've watched looked great. Good choice for basic family needs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Sleek Computer

    Posted
    JimT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this computer for my wife who is somewhat of a minimalist. She has used older clunky desktop computers at work; but, only uses Laptops and tablets at home. She wanted a computer with a bigger screen and more storage for pictures and Word documents; but, didn't want a big box and a bunch of wires on her desk at home. This HP "all in one" computer fit the bill nicely. It is very compact and runs quietly. The computer and DVD/RW are out of sight behind the 24" touch screen. The wireless keyboard and mouse means no tangle of wires on her desk. The 2 TB hard drive provides more storage space for her than she has in her other computing devices. The processor is fast enough for her Word documents, email and web surfing needs. She has had this computer for almost a month now and likes it a lot.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great desktop for everyday use

    Posted
    mtm704
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I brought this all-in-one during the pre-black Friday deal for a good price. I do not use desktop computers much, but this changed when I learned that you can use this computer as a second monitor for a laptop (via the HDMI in port on the rear) which came in handy when hooking up my work laptop. My previous HP all-in-one was 8 years old and needed to be replaced, but I could never justify updating it. With the purchase of this computer, I do not have to buy a new desktop and an additional monitor for my work laptop. The core i5 processor is pretty fast and with 2TB of storage space you'll have lots of room. I also love the white wireless keyboard and mouse and their clean, simplistic look. I have not done too much multitasking, but for what I have done the performance has been more than acceptable. So far this computer has been a great addition to my home office and would recommend buying it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Computer!

    Posted
    BKeth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is for a small business and replaces a Samsung computer we owned for about 5 years. As we are in the construction industry, we find we use a lot of large pdf and picture files. The average computer cannot handle the files sizes we use for work. This computer seems to have absolutely no issue with the files sizes or the number of programs I have open at once. Not only does it handle everything well, the conversion was fairly simply. I used an external hard drive to get all the files off my old computer and bring them to this new one. Then setting things up like printers, email, virus protection, browsers, etc. took fairly little time. I'm a fan (this is actually our 6th computer like this as we have 5 others in our small office with the other staff). No complaints!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Apple guy pleased with this purchase

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As someone who has been an apple consumer since 2007 this is my first Microsoft product in over 11 years. The touch screen, hardrive (2TB) and ram (12GB) were the deciding factors, although I did get it on sale during the black Friday weekend. Set up the separate users for my kids and I and am overall very happy with the purchase. I was sick of a 13" laptop and wanted to go bigger. Primary uses, photo editing, go pro video, music and school stuff. HP support has also been good as I needed assistance with a few things already.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A good computer except for...

    Posted
    Megatron63
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this computer for my wife and she loves it! The screen is large and clear, plus as an all-in-one model, it takes up less space. The back actually comes off fairly easy, so you can upgrade the RAM and (possibly) the hard drive. If you want to try taking the back off, look for instructions online. Now, the thing she doesn’t like about it has to do with the vertical DVD tray. She tried loading a program and the DVD slid off of the tray and fell inside the computer! That’s how we found out that the back comes off, after checking for a solution online. Other people have had this problem, too - so, get the LG external USB DVD drive for $19.99 at Best Buy.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Only had this computer 2 days

    Posted
    Allen
    • My Best Buy® Elite MemberElite Member

    I bought this computer on March 1. I called HP tech support on the second day to see if they would help me with what I thought might just be a simple problem. When I described the problem, the agent told me that they would have to transfer me to the fee based support. I told her that I would not pay for support on a new computer that I only had for one day. She said that was my only option and transferred me. I gave the next person my serial number and model number of the computer and they told me that the support would cost me. I told then not to worry, because I was going to return it for a refund and did that on the next day. The customer service for HP is really bad and they nickel and dime you for everything. I replaced the HP with the Mac all in one desktop.

    No, I would not recommend this to a friend