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Customer Ratings & Reviews

Your price for this item is $1,282.99
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The regular price is $1,349.99

Customer reviews

Rating 4.8 out of 5 stars with 626 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the Pavilion 27" All-in-One PC for its fast performance, large and easy-to-use touch screen, and simple setup process. Many users also appreciate its affordable price and space-saving design. However, some customers have expressed concerns about the wireless charging feature not working properly, the weak speakers, and the overall sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Rated 2 out of 5 stars

    HP performance is lagging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've no real issues with the computer but for a desktop with good hardware, I really thought it'd be better then this. I've had it for about 5 months now and can see that's it's slowed about 50% since I've owned it. I am always keeping everything optimized and updated but it's still slow. I don't anything too high speed on it either like video editing etc. I'm a software engineer but don't use it for that. I build websites on it sometimes but that shouldn't cause these issues. There are some days where it's lagging so bad I that I think we have a prehistoric dial up modem. Would I recommend this computer??? For the price I paid? Absolutely not. If you could get it for $500 or less, buy it. I have another HP machine that I code on and it's fine. It's a year older. So I'm disappointed with that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Based on LACK of features and customer ratings.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but returned it before even taking posession for many reasons. 1 because my privacy was invaded and dismissed. 2 because of the 1 and 2 star reviews and tales of problems people had with it. 3 I also chose not to get it because of the no cd drive and or lack of some ports that my current pc has. It seems like the price has gone up but the features and or equipment has gone down ie no cd drive. Seems like no SD card slot either? People still use that stuff but they makers chose to not include it on this higher priced model? No thanks I'll stay with my current one. I was told I could buy an external cd dvd burner drive if I wanted in order to still save my files to cd or dvd for example. $1300 and I still have to spend another 100 or so for more equipment to do what I can already do on my current one, No thank you. The below value quality ease of use cannot be properly computed since I did not end up getting or using it so I can only be middle of the road on it to be fair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No SSD Slot?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how expensive this device is, and I noticed it has no memory card SSD slot. Really? The most basic of basic computers have this why wouldn't this be part of this device also? Such a disappointment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overall. Good buy but missing key aspect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Manufacturer camera was not installed and no help from anyone, Ho or Best But.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    battery???????

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why but i can only use this when its plugged in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Zoom compatible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all-in-one had a sticker on it that said Zoom compatible. It is NOT. Even with an external microphone, others cannot make out what we are saying. Everyone says, “You sound muffled”. This happens whether it is me or my husband talking.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away from windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using almost my life windows Desk Top unfortunately Windows blocked Software Downloading You have to think twice before buying .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Storage Help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is saying I need more storage. i have not had it a month

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fixed Issue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer I received had issues and after a few weeks stopped working, but customer support was great in issuing a refund and finding me a good product.

    No, I would not recommend this to a friend