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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 566 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the Pavilion Desktop's performance, ease of use, and its value for the price. Many appreciate the compact size and sufficient memory for everyday tasks, along with the ample storage. However, some users noted concerns about the power supply and integrated graphics capabilities, particularly for demanding applications. A few also mentioned needing time to adjust to the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 566 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    New updated computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new desktop is so much smaller and easier to use. It is quicker and has many more features that make it a pleasure to use. From off to on is now seconds and the program you wish to use is ready to open and use. I love it and am happy that I upgraded to this new model.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 4 out of 5 stars

    Very Nice Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice desktop-great capacity-1tb; lots of RAM-12gb; lots of ports; great speed-3.6gh. The only thing I'm not fond of is the verticle optical drive-prefer a horizontal dvd-rw burner instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 4 out of 5 stars

    Pretty well put together

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This CPU is pretty good so far I am not at all disappointed. The HP AMD Ryzen 5 series 12GB memory-1TB hard drive is built to do what I need and some. Still getting into it but so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 3 out of 5 stars

    Only the upgrade-ability is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this small PC, good for web browsing and 4K content. Only the upgrade-ability is bad, what you can upgrade are memory and storage. No power leads for a graphic card or a way of upgrading power supply (proprietary motherboard). The M.2 slot is missing a mounting screw, good luck with looking for a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    top notch desktop pc for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as open box at local best buy, got it for an amazing price. computer has met all expectations and exceeded many of them. very fast with day to day tasks, while also being able to do some light gaming. I am not a very tech savvy person when it comes to technical specs, but we came from dell pc with intel i3 and 8 gb ram. new hp pc is like night and day when comparing the 2. new amd processor is able to handle anything we throw at it without ever bogging down. would highly recommend this product to anyone looking for a beast of a machine, without breaking the bank. well done hp

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    Fast Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first when comparing Intel- I4 and I5 processor to the AMD Ryzen but after reading up on the Ryzen and checking reviews I decided to give it a go. GOOD CHOICE the unit is quiet and the speed and efficiency is very good. Plenty of Ram and hard drive space for future updates too. Best Buy had the best price and I found a new monitor on sale while at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent Office Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several HP Pavilion's in my office. This is the first one I have purchased with an AMD processor. I purchased this one for my use in the office. I am very happy with the computer. Setup was quick and easy. Wireless setup on my network was seamless with no problems as was wireless connection to my HP Laser Printer. I use the computer primarily for word processing, spreadsheets, powerpoint presentations, email, web research, and watching professional educational video presentations. The computer handles everything with no problems. I am pleased with this computer and recommend it without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Use for work and olay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tower has the speed and memory to run my graphic design software as I multitask with other work . Al so, it is an excellent purchase for those game fanatics!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ram

    Rated 5 out of 5 stars

    Superstar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money since i bought over labor day sales. Fast and plenty of dram and data storage for my usage. Easy to start up and get mildly proficient.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Speed

    Rated 5 out of 5 stars

    Fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. There are newer, but this is great for net and letters, etc. Photo work, too,

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Awesome office desktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and memory capability for our small office operation. Definitely a lot of value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ram
    Cons mentioned:
    Power supply

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer after lengthy research. I was impressed with the AMD Ryzen 5 processor. I upgraded the memory to 16 Gig. My plan was to install a dedicated Graphics card. I discovered that the Power Supply (180 watts) could not handle the graphics card so I purchased a more powerful PS. Turned out that the power supply in the computer is the slimline and a standard PS will not fit. After looking online for answers I discovered that the HP has a proprietary motherboard and a stronger power supply would not work, anyway. The fifteen day return policy had already passed so I could not return the computer. Hopefully, the integrated graphics will do what I want which is flight simulation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Graphics card

    Rated 4 out of 5 stars

    Great machine for average home user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine performed better than I expected. Based on what I will use it for, it is a very good, solid overall machine. If you primarily use email, surf the internet, occasionally use MS Office products, play some games, music and video, then this machine is a great fit. It is not my primary machine and I wouldn't use it for anything that requires processor intensive activity. Also the graphics are average at best. But as a home machine that sees moderate use, it is a great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home computer. Very fast, good amount of memory and storage. Hardrive and SSD. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Desktop for Basic Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, lack of noise, and speed of this desktop. I would consider myself a basic user and do not do a lot of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy setup and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest setup I think I've ever done. Plenty memory for what I need and seems to be faster than others I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quiet & small footprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC is extremely quiet and takes up very little space. Great value for the price and has plenty of USB ports.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Computer for our home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer came faster than expected and set up was easy and simple. So far it has been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed

    Rated 5 out of 5 stars

    good for photo edditing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for what we needed it for. Enough ram and enough hard drive. fast processor.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Powerful Computer for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it wouldn't be capable of handling my needs but this PC has surpassed my expectations. Does get a slight bit laggy under heavy load but that is expected. I would recommend this to anyone looking for a powerful PC at entry level price. Definitely better that 90% of mid level PC for entry level price.

    I would recommend this to a friend
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