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Customer reviews

Rating 4.6 out of 5 stars with 1018 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,018 reviews
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Fastest Desktop Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop is by far the fastest one I've ever owned! I am using this for personal use plus a little bit of office use. It takes only a couple of seconds for this computer to start. Simply amazing! Price is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new computer because ours was 7 years old and the power supply was starting to go out. This is a much smaller unit than our previous one, but it is much faster and has serveral new features. I'm still getting used to Windows 10 and its components, but my son is computer literate and he can help out us older folks. Finding apps and programs is easy using either Kortana or the start menu. The storage capacity is just right for us and my son's many computer games. So far, this is a pretty nice machine with fast startup and shut down times.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Speed

    Rated 5 out of 5 stars

    Perfect Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an 8 year old desk top that was close to the end and went shopping for a new one. Discovered this HP to be just the thing we needed - and it was on sale which clinched the deal. Its as fast as a New York minute and quiet as a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 4 out of 5 stars

    Very nice HP upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd HP Pavilion in seven years. It's a smaller unit that delivers the same functions as it's processor. It runs so quietly you don't hear it. Very fast indeed. So far the one flaw I have found is the disk holder is a very awkward and flimsy design. I had to pop the unit's cover back on two days after purchasing the unit. This seams to the industries new standard to cut costs not just on HP's, but all brands. This is why I could not give it 5 stars. Maybe 4 1/2 stars would be a better rating.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years, we only bought All-in-one computers. They just made sense. However, after our Asus had some minor problems and we tried to go with some others and had no luck, we decided to give a tower a try. We got so much more for our money by going with a tower computer. This computer has handled every game that we’ve tried on it. It’s super fast and reliable. I do miss having everything I need in one device. Instead, with this we have to buy the speakers, mic, web cam, and everything else separate. But that’s totally ok. Well worth it!! I highly recommend going with a tower computer such as this HP over an All-in-one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best move I made in a long time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought an open box item from Best Buy before. Was having big time issues with my old PC, and driving the Geek Squad nuts with frequent visits and calls for problems that were popping up. Was told I might consider upgrading because of the age of my old dell. They Recommended a new HP and said I should check it out in the store. It was on sale but still a little more than I wanted to pay. Wen home checked on line, found on that was open box and certified for much less than the sale price. I ordered it, it came in the original box. Took it to the store and let the Geek Squad transfer everything. They did a super job, not loosing any files or pictures. Got it home, and can't believe how much faster it is than my old one. And the Solid State is so quiet, now whir like the old Hard Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Speed

    Rated 5 out of 5 stars

    A lot faster than my old unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a lot faster and easy to use and after Geek,s worked there magic transferring all of our information from the old to the new, we are extra happy with the new unit. Went back to a HP unit they are one of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    HP Pavilion Desktop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, very quite running and light weight and compact. I had a little trouble getting us to Windows 10 though, but that got better with time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, very fast. You can definitely see the performance improvement from the solid state drive. We'll worth the additional money. Have had the computer for a month and have had no negative issues at all.

    I would recommend this to a friend
  • Cons mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great church office computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an aging pc and our secretary says it operates beyond what she thought was possible. We don't do a lot of projects that require a machine like gamers use but this thing performs perfectly after a month.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Speed

    Rated 5 out of 5 stars

    Awesome PC!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this desktop yesterday at the local store and I already very pleased with the performance and speed. Honestly I don't even hear the PC running at all its that quiet. I highly recommend for family use or a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I purchased a Dell but it was lacking some peripheral capabilities plus I was scammed by an alleged Microsoft office support person. In working with Best Buy management, they were phenomenal in allowing my to trade the new corrupted Dell box in for this HP box. I have used HP systems in the past and have found them reliable. The solid state drive is fast, boot time is quick, and I like the various USB, SD card, and Bluetooth support. Best Buy was excellent to work with in setting up this system too. It came with wireless keyboard and mouse. I was pleased with system purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    Great for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and size for all the jobs and projects I have. Like the solid state drive with 12GB of RAM memory, it starts and proceeds rapidly. Has ample hard drive for all files I have had in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Small footprint and lots of slots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great desktop tower. It is compact, fast and has lots of ports/slots for everything you need. I was surprised at the fast speed. I'd recommend this tower to anyone for use as a home desktop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a loyal HP customer for years now. This desktop is great. Really love the solid state drive - windows and other programs open instantaneously now. One word of caution - you need to change the default save places for pictures, music, etc.. Otherwise it will try to save everything on the solid state drive and ignore the hard drive. I found directions on how to do this on a forum.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good laptop, fast boot drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the 128GB boot drive, windows boots fast and 12 GB of memory runs it fine, 1 TB of storage to store data is nice. Attractive case with the silver and just the right size for a tower.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    HP PAVILION GREAT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP Computers for years. GREAT Purchase. FAST and reliable. the 1TB Hard Drive gives you plenty of storage for all your Photos, Movies, and Projects.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and Furious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new solid state drive is the fastest machine I’ve ever used to surf the net, view videos, etc. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far, so great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was previously a Dell user exclusively. However, I took advantage of the pricing and I must say, I'm quite pleased with the HP computer. It's fast, compact and so far very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC has been a perfect addition to the arsenal. Speed is top notch for my use and I am very satisfied. Would highly recommend for someone who wants upgraded speed at bargain prices.

    I would recommend this to a friend