Customer Ratings & Reviews

I do not know if I got a lemon or not but this PC has been nothing but heartache and headaches for me. Issues with the hard drive the first time I had to send it back to HP. Now its video card issues. I will never buy another HP product. Fool me once.

stayed with same name brand just stepped up to the

So, yes. It has 8gb of RAM. What they don't tell you is that over 2gb of that memory is reserved for the INTERNAL (on-board) graphics card. Furthermore you cannot disable the on-board GPU at all, as a result this PC actually only has 6gb of RAM. So, when you launch the Oculus Rift application you're informed that the VR isn't VR ready. That warning banner will hover over your VR experience and cannot be disabled. The product spec of this PC is misleading and as such I won't *ever* purchase an HP PC ever again. The bios is a restricted AMD based bios without full system options. Bios upgrades don't help either.

I haven’t been as avid a PC gamer as I was in the past, so this system was my way of getting back into the PC world without having a crazy budget. The price point and options for me was the big seller, which any amateur will tell you that AMD systems vs. Intel systems are typically less expensive. In the past my systems have been piece meal while I saved up enough money to buy various components. Now I can buy a prebuilt system and not worry too much about what I am getting since quality of hardware has gone up. For my typical games I am playing Diablo III and Doom. These games are both running on highest possible settings with zero tear on the HP 25x monitor. I have never been much into benchmarking so I can really just simply say as a console and PC gamer the system holds up to the other mid-tier gaming rigs out there, if not a top performer. I recommend this system to anyone looking to start or get back into PC gaming. What I like: -Overall look and feel is aesthetically pleasing for me. LED lighting puts out a cool look with the rest of the setup I have going. -Multiple USB inputs -Freesysnc GPU technology goes with the HP 25x Freesync enabled monitor -Lower amounts of bloat ware than I have seen in recent years -SD Card reader -Affordable entry rig with mid tier performance What I don’t like: -8GB of RAM to start. I get that this is a budget rig, but I think the difference in 8 to 16GB of RAM is manageable to add to the base package. Not a deal breaker as most will want to add their own modules anyhow. -128GB SSD. Again I get the budget factor but 256GB is within reason. -Extremely low quality mouse and keyboard included with system. It really is a waste to include these items, as almost everyone purchasing this will buy a newer keyboard or possibly have their own already.

This is a decent 1080p gaming machine. I believe it can go above 1080p but I wouldn't recommend it. I was able to play 1080p games just fine with good frames per second without any issues. I usually use ultra settings or the ones right below depending on the game. The first thing I recommend doing is installing all of the Windows updates and then going to AMD and installing the updates for the graphics card. They have tweaked the performance of the card and fixed some bugs in the early drivers. The processor is decent and it comes with two hard drives. I recommend installing programs that you frequently use on the solid state and data on the 1 terabyte hard drive. Boot up times were really good and so far I have had no issues with it. This is a really good desktop for the price. It is up-gradable and you can always install more RAM or Hard drive space if needed. The case is decent and it has a nice green light in the front. I would highly recommend this desktop as an entry to mid-range machine for the price.

This desktop has been more than glitchy straight from the box. We've had HP do virtual diagnostics and it does not help. They claim the hardware is fine, and that it could be a software problem. Windows claim the software is fine, it could be a hardware problem. My son used his bday money (and I pitched in quite a bit) and we are very, very disappointed. Do not recommend.

Right after the return period ended, I started getting lots of issues with both the GPU and CPU. The AMD software is slow and often unresponsive bloatware and can't even install the GPU drivers correctly. The CPU can't get past 1% on a stress test before the whole computer locks down and you have to do a hard reset.

Computer has crashed multiple times, games won't load and over 50% of the time you have to turn it on/off multiple times to get the computer to load correctly. I would never purchase another HP computer. We have owned it for less than a year and it is about to go back into Geek Squad for a 4th time.

I was very excited about my first gaming computer. Unfortunately, I should have gone with a different brand. I had problems with one of the USB ports right off the bat. This computer was very slow at times and now it’s does not stay on longer than 5 seconds. It’s not old enough for any problems. My next gaming system will not be this model.

Got this for XMas. Worked great until 7 days later, when my kid told me it wasn’t working. It won’t communicate with the brand new monitor. Tried a different HDMI cable but that is not the problem. Guess I get to waste time at Best Buy tomorrow.

had to bring back, 6 virus, next day cd got lost inside, geek squad could not fix, got replacement...

I purchased a new 4K HD TV, and wanted a PC that could stream videos and other content from the internet with quality to match the new TV as monitor. Streaming content from this PC doesn't work well, and I was very surprised to see that after downloading (maybe 10?) 4k video files, this PC had already reached it's storage capacity.

Horrible product. Mother board and power supply broke after almost 2 1/2 years. Best Buy warranty sucks. HP warranty sucks. Now I have a paperweight.

Bought it open box and it was still blocked because it was best buy display. One month later after my return period was over one day it just turned off and never turned back on.

System drives and files are terribly designed and unfortunately cannot be altered. I would love to return this machine for a refund or replacement!!

First off this thing is great. I did get rendering errors while playing Overwatch and it would freeze and shut down. The fix to this was going to the AMD website and updating my graphics drivers to the newest ones, it was a quick download and restart. Gaming is fast, all operations are fast as well. I have an I5 system with a gt x 1050 ti, and another system with an I3 gt x 960 4 gig. This AMD Ryzen 5 with the RX 580 graphics gets more fps and performs multi functions just as well as the i5 if not better in my experience. I like this computers compact and sleek design and the case lights are not harsh in brightness but have a nice green glow. I am gaming on ultra graphics settings getting 70fps. I read that the CPU with this machine is the Ryzen 5 2400g, and it only utilizes 8 pci express as opposed to 16 pci express. I initially hesitated on the buy because of this but then i researched a ton of information on 8pci vs 16pci for graphics and it came out to a 1% or 1 fps difference in most games. So 1 fps was not worth it to me for an addition couple hundred dollars to me to go to Ryzen 7 or a different machine. Excellent performance, great graphics I am glad i bought this for black friday and saved time and money rather than my usual buy and build with parts online.

I'm not going to go into the specs of this device, I'm just going to give my experience using this machine. First off, this is a very nice looking machine, brushed aluminum look, and not very big. I use this for some gaming, watching videos and editing photos and video. with 16GB of RAM this is more than enough for any of the above. Games are very smooth, no jumping, or lagging, graphics are awesome. Watching videos is a pleasure, I have had zero issues, the videos play smoothly, with no lagging, no issues at all. Finally photo and video editing, just wow. So far this is the most powerful machine I have ever used for photo/video editing. Tasks are unbelievably fast, quick from task to task, I use Photoshop, Premiere Elements and the latest version of Photomatix. All of these programs are incredibly fast, smooth, and a pleasure to use. 1 TB of storage gives ample room to store large files, and all the videos and photos you'll ever need to. If you are in need of an able gaming, video/photo editing, and smooth consumption device, this is your machine. I cannot recommend any higher.

Had to Bring the computer back due to faulty drive,

This was part of a Gaming package with 3 of HP's hardware devices designed for PC gaming: HP- Pavilion Gaming Desktop, model 690-0024 HP - 25x LED FHD monitor, model HP 25x and HP- OMEN - Mindframe 7.1 gaming headset , model 3XT27AA#ABL When combined together these three devices really take advantage of each others strengths. It's always better and easier to use devices that compliment each other, as opposed to fighting with incompatibilities. The 3 devices also come with matching accented green LED lights, for a modern look. This is a PC that was actually made for gaming, with just enough of all the goodies to get the job done right, but not break the bank, like some of the other options out there. The 128GB solid state drive, provides lightning fast boot times, and system operations. While the 1 Terabyte hard drive does all the grunt work of actually housing all your extra data and game installs. The hard drive is actually pretty fast too with a 7200rpm rotational speed. With 1000GB of hard drive space, that's the potential for a ton of games housed all in the same box. The AMD Ryzen5-2400G has 4 cores and runs at 3.6 to 3.8GHZ, with a CPU cache of 4MB L3 with integrated AMD Radeon RX Vega 11 graphics 8GB of DDR4 RAM is installed with the possibility to upgrade to 32GB, for some more intense applications. (however this ran everything I gave it great!) combine all that with the AMD Radeon RX580 graphics card( 4GB of GDDR5 memory with clock speeds of 8gbs / 7.8gbs ) and it spells out a PC that is configured to run virtually any current game out there I ran the"Witcher 3: the Hunt", at it's highest video capabilities (except 4k) and the game ran great, it maintained a frame rate just over 50fps, for the duration of the game with no stutter. (which is very good, as this is one of the more labor intensive games out there) "Call Of Duty: Black Ops 3" ran super smooth, with no lag and 60fps "Fortnite" also ran lag free with 60fps The PC also comes with a CD/DVD burner, to back up data, install games or watch movies on While the graphics card supports 4k resolution, I tested this with the HP 25x monitor for zero lag performance. While the keyboard feels pretty solid, some more serious gamers might want to get a specialized keyboard and mouse, depending on their gaming preferences. I used an Xbox One controller, as they are simply plug and play on virtually any windows machine. Overall I was very impressed with the level of performance this machine was able to put out, for this price, I was expecting a lot of games to run slowed down, or at lower frame rates, but this held it's own, and held it high. (Very Impressive!)

This desktop just made it past the one year warranty before it crapped out.