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Customer Ratings & Reviews

HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 500GB Hard Drive - Silver-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1089 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-8 of 8 Reviews mentioning:
wifi
  • Rating: 4 out of 5 stars

    Great laptop for the price

    Posted
    dbooker35
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My daughter us using this laptop for school work and so far it is working well, except the wifi is slower than other computers we have.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    problem with audio and wifi

    Posted
    antani
    • My Best Buy® Elite Member

    A very low quality pc, I had problems with wifi and sound. Best buy don't care at all about customer experience. After 3 hour talking with hp customer service they reinstalled windows, asked me to buy a software assistance package... of course I refused since the laptopo is still under warranty. hp fixed both problems that day but after few weeks audio problem is still there. calling again hp...already 1 hour in the phone ...still not able to talk with a rapresentative....

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Pitiful performance

    Posted
    Billg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Purchased this laptop to take on vacation and it would not connect well 2 Wi-Fi when another laptop next to it would connect fine and Run well. This model runs pretty slowly and I recommend spending a little more money for a better configuration

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    super nice when it occasionally works

    Posted
    walsh
    • My Best Buy® Member

    very disappointed...the build is nice, I like the touch screen and 360 feature a lot but even when it was brand new it was having problems lagging. I started using it for school, nothing besides documents and internet use, and it started restarting randomly and unable to load things. it takes forever for it to start up, its worse than my old laptop which was 8+ years old...i would love everything it offers if it simply worked properly! :( buying would be a risk.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good machine

    Posted
    raymondpr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I cannot say anything bad about this machine. We bought it as a tool for sales department of our small office of 10 people. The machine had trouble connecting to our wifi. Up udated the drivers and it works well ever since.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't buy.

    Posted
    Elsie
    • My Best Buy® Member

    I bought this laptop on Saturday and returned it on Monday. It froze 2x when I used it the first day, it wouldn't download anything using wifi (even though my little kindle fire downloaded a game in less than 5 seconds). It was very difficult to navigate and I was concerned that the machine would be useless in a short period of time. Best Buy was very good at giving me a discount and customer service was very helpful.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s alright

    Posted
    Jordi
    • My Best Buy® Member

    Im a college student and I've used this laptop for about 6 months now. It gets the job done.... most of the time.... it's slow and it DEFINITELY has issues staying connected/connecting to WiFi. When you charge it, the little fan is SUPER LOUD to the point I actually get looks in class by the people around me. It takes forever to update as well but you get what you pay for. Screen is sensitive, accidentally bumped it too hard and the screen cracked and the touchscreen stopped working so I had to pay to get it fixed. Again, it gets the job done but don't expect high speed actions and great WiFi connectivity. Do expect loud fans so charge it at home.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    THE WORST PURCHASE YOU CAN MAKE

    Posted
    july
    • My Best Buy® Member

    This item is of a super low quality. First of all, it's extremely slowly. I had an issue with the sound and wifi connection. In 2 months after the purchase the sound stopped working, the wifi connection was interrupted frequently - one moment you have it and another minute you don't have it. I have 5 other devices at home and none of them has any issues with the internet connection. So even if I disconnect them all from wifi, this laptop still loses connection. I was trying to get my money back. BestBuy refused. I sent this stupid laptop to HP and they fixed the issue with the sound. But the issue with wifi is still here. Now they want me to purchase a special wifi adapter($50 more! @@@@@@@ for this laptop. Are you kidding on me? Who needs a laptop which can't be easily connected to the internet? Again, I have another HP laptop, which is older than this one and there is no issues with wifi or any other issues. I am so unhappy about this purchase! Literally, I just want to cry because I needed a new laptop for my work. And I can't work now. Plus this one is heavy, it's not lightweight as they say. It is simply absolutely terrible.

    No, I would not recommend this to a friend