Main Content

Customer Ratings & Reviews

HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 500GB Hard Drive - Silver-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 1088 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 30 Reviews
  • Rating: 2 out of 5 stars

    DISAPPOINTED

    Posted
    JMARSHALL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I BOUGHT THIS TABLET TO USE FOR WORK, I DO HOME HEALTH CARE, I NEED SOMETHING DEPENDABLE THAT I CAN CONNECT TO THE INTERNET TO FILL OUT MY ASSESSMENTS, I'VE ONLY HAD THIS TABLET 30 DAYS AND HAVE ALREADY A LOT OF ISSUES SUCH AS IT IS NOW EXTREMELY SLOW ON BOOT UP, MY WIFI DRIVER/ HARDWARE IS HAVING ISSUES AND I CANT TAKE IT BACK BECAUSE ITS BEEN OVER 15 DAYS, I THOUGHT FOR THE PRICE AND THE FACT THAT IT WAS HP THIS WOULD BE A GOOD INVESTMENT, NOT EVEN CLOSE. I EVEN BOUGHT THE BAMBOO PEN TO GO WITH IT BECAUSE THEY SAID IT WOULD WORK WITH THIS TABLET, SOMETIMES IT DOES SOMETIMES IT DONT. THE MOUSE PAD HAS STOPPED WORKING AND THEN STARTS TO WORK AGAIN. I WISH I WOULDVE BOUGHT SOMETHING ELSE.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Slowwwwwwwww

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So we went to buy laptops for my twins for college. My son decided on a MacBook Air and my daughter on this HP. When we got home I began setting them up starting with the HP. As it was starting I booted the Air. I had both laptops side by side and the Air was done being setup in under 5 mins. The HP went another 10+. Afterwards my daughter started telling me just how slow this machine was. I got on it for a bit and was shocked at the speed and how long everything took to process (also it was filled with bloatware when I set it up). I use an HP for work but the ones sold to consumers at the low end are just not fast machines. Needless to say I took it back today and got her an Air which she loves.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not what I expected...

    Posted
    Danielle18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this laptop in September for school and honestly I wish I had read more into the reviews and not made this purchase. It keeps dropping my wifi (and yes I have a brand new modem and router that does not give us trouble on our iPads, desktop, or gaming systems) and as of about a week ago I have had NO SOUND! I barely use this laptop(unless I have to take an exam or use WORD) and it would not even allow me to hear the sound for my Spanish exam. I also have a concern regarding the battery not lasting as long as it should even while being set to receive the best battery life.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    nice laptop if you want one without a dvd player

    Posted
    Bubba
    • Verified PurchaserVerified Purchase

    I have owned about 6 laptops I didn't know any came without a DVD player Unfortunately after I bought this one and have it for about three weeks I found out this is one that doesn't have one . I would never have bought this if I would have known or would have been made aware from the salesperson. Now it is too late to bring it back, I'm stuck with not being able to play any of my DVD's. I cant tell you how disappointed I am . I brought back a three hundred dollar laptop I bought at Walmart with a DVD player because it was too slow then bought this $550 one with no DVD player .

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Should be faster

    Posted
    Todd
    • My Best Buy® Elite Member

    Bought this laptop six months ago. Just wanted a simple laptop to browse the internet and do some spreadsheet work. Was not expecting much. Boot time, loading an application (MS Excel 2010), web page loading or web browser (Chrome) start up is slower than any computer I have ever owned. Once working or working on something it works okay. I guess the only thing I have to say is you should not be in a hurry to get started on anything with this laptop.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Short battery life

    Posted
    Rockin
    • My Best Buy® Member

    First of all, too many features on this computer. Just makes it more complicated to set up and use. Don't need all the bells and whistles but wanted something with windows and enough storage to handle movies, pictures, etc. so chose this one. Also, you're lucky if you get four hours from the battery before you have to recharge. It is a 2 in 1 but it is too big to use as a tablet.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Do not recommend at all

    Posted
    SabahM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Laptop overheats so quickly.. CPU is always more than 60%.. bought it once returned it but stupidly bought the same laptop again because I thought i just got a bad one.. didnt use until return period was over and turns out it does the same thing. Super slow. Features are nice hence 2 starts but honestly I wouldnt want anybody to get the same.. my friend has one hers is wonderful but mine is horrible

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    A Disappointment

    Posted
    LPetty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I wanted an inexpensive laptop to replace an expensive one that became inoperable shortly after purchasing it. I did my research and this one received good ratings. Well, I am here to tell you that this laptop is the slowest one I have ever used. Basic internet searches send it into a tailspin. Don’t waste your money on this one!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Garbage

    Posted
    Mickey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This pc is ridiculously slow and 2 months after buying it the speaker is broken. Ui can't play music because there is no sound. When i call hp they want to charge me 49.99 just to see what's wrong with it. I'm saving my money to buy an apple pc very soon. This is my 3rd hp pc and last!!!

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Pitiful performance

    Posted
    Billg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Purchased this laptop to take on vacation and it would not connect well 2 Wi-Fi when another laptop next to it would connect fine and Run well. This model runs pretty slowly and I recommend spending a little more money for a better configuration

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Hard drive died within a few weeeks

    Posted
    yaboi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After only a few weeks of owning my laptop, the hard drive totally died and I had to have to shipped out to get fixed, which got rid of all the information I had saved since they had to put in a new hard drive. The laptop and its features are nice and work well though.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Computer froze the whole time

    Posted
    Happymom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It started out like a great buy, but soon after I purchased the laptop it started to freeze and crash, never got to enjoy my investment and return process was a hassle since it was over $500

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    SO SO

    Posted
    DreFromNY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Not crazy about this laptop, maybe im spoiled since i own a chromebook which is so much faster. I had to returned in and will opt for a macbook pro which has no silly bloatware like pc computers

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Bad hardware

    Posted
    luisrcoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    hp laptops are not my favorite ..but i got this one anyway ..beautiful design but super noisy fan ...and overheating .. thanks god the return policy.. got a dell 7000 series ..so far so good with this one ..

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Acceptable- but slow

    Posted
    Technophobe
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This pc is very slow. Also having trouble integrating with iCloud, even though it downloaded the app successfully. Does have nice, clear monitor.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    bigger screen than an iPad

    Posted
    Cathie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Difficult to navigate. Does not require a mouse, but does not easily accept prompt for typing. Cues for cut/copy/paste are all different and nothing is simple.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Don’t buy

    Posted
    Annie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This laptop did not live up to my expectations for an HP. I usually love HP products but this just did not live up to the name.I returned it and bought an Apple Mac and was so glad I did.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Dissatisfied with this HP

    Posted
    Costalbb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far I haven’t been very happy with this computer. The sound went out which I hear has been a problem in many of these . It was fixed but let’s see for how long . No happy yet

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not happy

    Posted
    Jamie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When I got home started the computer it was very slow. After setting it up we did updates. Still had trouble took 45 minutes to load. Best Buy was amazing and took it back.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not good

    Posted
    Electronicslover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I will not recommend this product at all. It is slow. Its hard disc makes lot of noise. We are really disappointed.

    No, I would not recommend this to a friend