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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

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94%
would recommend
to a friend
Page 1 Showing 1-20 of 1,467 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fast, Sleek, Perfect

    |
    Posted .
    Owned for 1 month when reviewed.

    I picked this laptop after comparing many similar ones and this was possibly the best choice and it was a good price for a 10th Gen Core i3. It starts up quick. Has a long battery life. I don't have to use it on a daily basis but it's perfect for when I do use it. I highly recommend it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    At first I thought it was a bust - I was wrong

    Posted .

    Like the review below me, I had an issue with the blue screen at set up. Although discomforting, and not a good first impression at all, I took it back to Best Buy where the geek squad guy simply hit Ctrl+alt+delete and, after a click or two, clicked continue. (Try this at home if you encounter that issue). Once set up however, this laptop runs like a charm. I use it for beginning programming, photo editing, and video streaming. I bought it at $600 as the best bang for your buck option I could find. It’s thin and light with a beautiful screen, and actually looks better in person. I’m very pleased (I was debating between this and the Dell Inspiron 7000 series which is now sold out). Will update in a month to tell how it’s held up.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Works Good

    |
    Posted .
    Owned for 1 year when reviewed.

    It has been more than an year since I purchased this and its been working good. I love the picture quality and touch screen features of it.

    Features

    Battery Life
    3 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    The speed is great! Very easy to use!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is a great computer to do my photo shop, and web design work on the colors are very vibrant crisp and clear. A very good computer to get your business kicked off!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great performance!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    The speed is good, fast browsing, lots of storage space & great video conferencing abilities.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Awesome

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Am very satisfied with my new laptop , overall best buy is a good store.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Silver beast

    |
    Posted .
    Owned for 9 months when reviewed.

    Great smooth touchscreen light well built laptop I recommend this to anyone wanting a realiable laptop to that's very light

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Exactly what my son needed.

    |
    Posted .
    Owned for 5 months when reviewed.

    With COVID-19 happening during the school year my son needed a computer to do assignments and this computer worked great for him. I would highly recommend for students.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Not heavy and useful for any occasions..

    |
    Posted .
    Owned for 6 months when reviewed.

    This laptop is good for people who need it on daily basis because as long as you have WiFi or hotspot you can use it anywhere it’s not heavy to carry around!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Was a great computer for students

    Posted .

    I bought this laptop 3 months ago and for the past month when I turn it on I get a black screen saying fab problems and that I have to press enter to manually turn it on. The fan is also very loud and the laptop heats up easily.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Do not buy

    Posted .

    Bought this laptop because the employee said it would be great for college. Not even a minute into set up and I’m plagued with a blue screen. There’s no way to get around the blue screen. It’s safe to say this purchase is getting returned.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fantastic!!

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Best bang for your dollar!! Small, sleek, compact, powerful, and beautiful. For my everyday usage, this computer is overpowered, and that’s its what I would expect. I am a huge tech guy, and this computer is very impressive!!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect for our needs. Love the 2-in-1 feature!

    |
    Posted .
    Owned for 1 month when reviewed.

    We purchased this laptop, primarily for homeschooling our middle school child. As we considered the features and capabilities, we ended up consulting with our adult child and purchasing an additional one at the same time, for him. Though they have different primary needs for a laptop, both are happy with the purchase and satisfied with the performance of the laptop, so far.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great laptop for students!!

    |
    Posted .
    Owned for 1 month when reviewed.

    I purchased this laptop in preparation for my freshman year of college this fall. I am impressed with the speakers which are particularly powerful for a laptop of these dimensions. I love that it is touchscreen and I really like the keyboard as well. The fingerprint sensor is very convenient. I am primarily using the laptop for completing a prerequisite course for my Chem 101 class. I love that it allows me to move quickly between different screens, from the Sticky Notes screen to Google to the course website. Overall, I am very pleased with my purchase

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great computer

    |
    Posted .
    Owned for 1.5 years when reviewed.

    Bought this laptop to do light things on as it is a i3 and it is awesome! If your looking to do lots of things as well as multitasking then an i7 or i9 is a better route for you.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great for starting a business!

    |
    Posted .
    Owned for 1 week when reviewed.

    The specs on this mid tier laptop weren't all that bad. The memory seemed a bit drab to me in terms of the SSD and RAM. Howver 8gb seems to be doing just the trick and honestly, you can get a decent size 2-10TB hard drive for a solid price if you catch one of them on sale! I'm really enjoying this laptop and it's really helped me jump start my business which is creating logos/designs on anything possible lol. I am really happy with the touchscreen as it helps with connecting letters and small details when editing my designs. The responsiveness is actually pretty snappy for an i3 processor and 8gb of ram. This is coming from a power user who owns a gaming rig with an RTX 2080Ti and an i9-9900k with 32gb of 3200mhz RAM. I sincerely can say if someone is looking for a budget option to get their business going, a mid level machine like this is great. I checked it out for a few days and ran some tests. The CPU and RAM actually do a great job at handling the processes thrown at it! Definitely something to look out for when buying more of a budget machine. I know most won't consider this budget, but I did get it on sale and for the price, honestly it was so worth it.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great for school or work

    |
    Posted .

    Coming from Mac, I had to get used to navigating Windows again. However, the laptop is really well made, and after a month of use, I am quite pleased by its functionalities. It is really quick and works very well whether it’s for surfing the web or working on Microsoft programs. I am a basic user, so I am using it mostly for school work and work-related things. I cannot attest on how games would perform - I think gaming is suited be better on gaming computers honestly. The laptop is sleek and has a nice keyboard. Startup runs fast, and I like how it unlocks with fingerprint (so you don’t need to type your password if you are lazy). I also like the very highly resolute screen - everything is clear. The laptop can also be folded back all the way and transformed into a tablet if desired. The only caveat is that the laptop does not recognize my headphones unless I restart the laptop. I’m unsure why this happens, but I hope to get new headphones that hopefully works. Also the touchpad is a bit laggy at times, but I rely on my mouse most of the time. Overall, great laptop!

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect Repalcement

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This computer not only feels expensive but is so fast compared to other laptops that I have owned. I have no complaints. I have done minimal work, paid bills, surfed the internet and watched YouTube videos with no issue. I also play video games on this, and it is super responsive. Very happy with this laptop.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great product for what I want to do.

    |
    Posted .
    Owned for 1 month when reviewed.

    I struggled with the Geek Squad getting things done to set up my system. They kept referring me BACK to Microsoft to work with them. Actually, the only thing they did beside setting me up was to give me the CORRECT number to Microsoft. Now... the website has the correct number loud and clear on the website. Actually my problem was of my own making. I did not have my password to my account and had to get a new email address and start over. I had to get used to working with Microsoft and Outlook tech support agencies. A struggle at times.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Nice laptop

    |
    Posted .
    Owned for 1.5 years when reviewed.

    This laptop is easy to use. A nice size. Love the way you can see the keys even in the dark.

    Features

    Battery Life
    5 out of 5
     
     
     
     
     
    Display
    5 out of 5
     
     
     
     
     
    Speed
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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