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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1507 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Pavilion x360's touch screen, speed, lightweight design, price, performance, and size. They appreciate the convenience of the touch screen, the fast processing speed, the portability of the laptop, the affordability, the powerful performance, and the compact size. However, customers are negative about the battery life, fan noise, weight, storage capacity, and overheating issues. They have concerns about the limited battery life, the noisy fan, the heavier-than-expected weight, the insufficient storage space, and the tendency to overheat on hot days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,507 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a great computer with no issues. Im a average user so I don't require much. Just for the computer to do what its made to do. And right now I love this one , and its hard for me to get off the darn thang. I highly recommend this one . and it has good specs .

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 4 out of 5 stars

    Nice 2 in 1 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the touch screen and keyboard modes. Great to carry around .

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great PC for the Price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for a teen or adult. Performance continues to be very good, especially during remote school. Battery life is good and plenty of memory and hard drive space. Screen is a good size and overall the laptop can be taken anywhere easily.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My daughter loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter on "Black Friday"week at Best Buy. Wanted a touch screen for my 11 year old artist daughter to draw on and this one fit the bill. She loves it. It's very powerful for what she needs and it's small and lightweight enough that she can carry it with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product, great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this the week prior to Thanksgiving and took advantage of the early Black Friday Sale. It's been a great device so far and we have only good things to say including the flexibility of touchscreen or keyboard touch, the fingerprint security feature and the new color!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    She loves, love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to get y daughter a new coputer. She is so happy with this computer, size, nice look ease of use, so light! it is perfect, and works well. We love the back lit keyboard too. no complaints, If i had to replace mine, I would buy another one for myself

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. I love how lightweight it is for me. The processor is fast and good. It fell on me three times and it only chipped the corner and bent a little in the USB port. It did start glitching out on me due to the falls. I loved it though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Had issues that were resolved.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several issues with this pc when we first bought it, such as WiFi disconnecting and not being able to reconnect until a reboot. However, HP did correct the issues after it being returned for repair (At no charge).....twice. It is now performing as expected. The battery life is not as good as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My daughter loves it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my daughter a laptop I thought she’d like, but instead she wanted to exchange it for this one. So glad I let her. She absolutely loves it! She’s 14 and does so much on it and loves that it can even turn into a tablet if she decides to use it that way.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Starter Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for casual use. I use it primarily for emails, social media, work, and general browsing. It’s got good battery life and a very clear display as long as you are not outside when it’s bright. The touch screen is also a nice feature and it’s very responsive.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this desktop except the wireless keyboard and mouse. I have had to change the batteries so many times in the relatively short time I have owned it. I had a Dell before this and the batteries lasted a lot longer. Also, not happy with HP service dept. Average service at best.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this laptop, so far. The start-up speed is fantastic! It turns on instantly. The touch screen is great. I use it for the internet, Word and Excel files primarily and it works great. Does get warm quick, so I do recommend buying a laptop fan.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. It is GORGEOUS to begin with and very slim and lightweight while still being durable enough and large enough that im not terrified to break it or anything. It is fast and has everything i need. Easy to use. Love it. So happy i got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so uneasy about what I wanted to purchase. I had been in the store about 3 times, which isn't much, but for almost 5 hours each day. Just looking around, thinking of what I needed and wanted. I broke down and asked for help. Smartest thing I can recommend. These guys don't make you feel like they are trying to sell you something just to get paid, they actually listen to you and when you tell them what you want they will be real with you about it. Well they found something in my pay range that has everything (function) that I needed plus more. Thank you BB!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Does the job with ease

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this about 15 hours a day on average and I have had very minor issues. It is able to handle a sufficient amount of tasks at once but it will overheat if overused. It is sleek and lightweight. The thing I hate most about it is that the power button is on the side and I keep accidentally pressing it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very nice laptop and great for working from home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop so I could log in to our cloud server from home during the COVID19 pandemic. This laptop is perfect for what I need to work remotely and the touch screen is an added bonus! I would definitely buy this laptop again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop with a few issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for almost 2 years now and I am pretty happy with the laptop. 1. Startup is lightening quick. 2. Display is very good 3. Touch screen works like a charm 4. No performance issues with any software used. There are a few reasons though which took out the 5 star rating and made it 4 star: 1. Battery: Battery life has been just ok. In addition, it was a shock when I got a message in January this year on startup stating too cold for the battery, please plug in! Not sure if its standard or if anyone else faced it - I didn't get this message again 2. Speakers are not that great 3. The power button on the side is a pain and gets accidentally pressed while moving the laptop Having said that, except for the battery warning issue, none of the others are deal breakers for me. It works very well for my needs and for the price I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter last year for Christmas. She loves everything about it!!!! It’s a really good laptop that will accommodate all of your needs. The backlit keyboard is a bonus so you can work in the dark if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything I need and more! It's fast as well as asthically pleasing. The markings on the keyboard are nice and large so it suits my aging eyes. The keyboard can light up which is also a plus. All around a happy customer!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Pav x360 2-in-1 14" touchscreen is a great laptop. Very fast with the i5 processor, 8GB Memory & SSD. I will only buy computers with SSD from now on. This computer had all the features we needed and was a bonus with it being on sale.

    I would recommend this to a friend
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