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Customer Ratings & Reviews

Your price for this item is $599.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 1507 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Pavilion x360's touch screen, speed, lightweight design, price, performance, and size. They appreciate the convenience of the touch screen, the fast processing speed, the portability of the laptop, the affordability, the powerful performance, and the compact size. However, customers are negative about the battery life, fan noise, weight, storage capacity, and overheating issues. They have concerns about the limited battery life, the noisy fan, the heavier-than-expected weight, the insufficient storage space, and the tendency to overheat on hot days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,507 reviews
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Best Hp Pavilion Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop with all the latest configuration and extremely fast in running irrespective of the number of applications or programs running at a time. The best part is the price at which it is available which is very competitive compared to other brands with similar configurations!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great laptop for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do great comparison shopping, you see that this laptop has features not found in other units for the same price. The touch screen is very sensitive, the body feels strong. I would still purchase a good soft sided carrying case for it rather than carrying it around unprotected.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Worth the price I got it for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to buy a laptop for my dad, he doesn’t do any resource extensive work. Got it 2 years ago and my dad says it still works fast as it came, he does his usual spreadsheet, word documents and works and sometimes netflix and youtube. Got a deal so had it for $500 worth the money paid.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed of this device! I also really love the touchscreen and tablet mode/360 bending capability. Super lightweight and portable, love the luminous gold color! It’s my first laptop upgrade since 2009, where laptops still had built in disc drives, so I had to purchase an external dvd drive and download a DVD player app to play my dvds.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Love everything about this laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a lot of research, I finally found a laptop that had everything I wanted with an affordable price! Love the lighted keyboard, beautiful gold color and rotating screen. It is fast, the battery lasts a long time and I love the touch screen. It is compact yet larger than a Chromebook. Perfect size. You won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Great machine for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent performance and stability. Been using it for weeks and have had zero issues. Easily connected to my home wifi and wireless printer. Very good range on wifi connection, even outside my home. Touchscreen is very good. No issues at all with switching from laptop to tent to tablet. I would buy it again and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Perfect for college student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was in the market for a lightweight laptop. After some online research and comparing items in-store, we went with this HP. It is compact, but plenty powerful, so it has been perfect for carrying around campus. The touch-screen feature is handy, as well. It has worked well for internet surfing, email, streaming, writing papers, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. For the price, I could not find a better value and also purchased two more as gifts. Looks sleek and performs very well. Slightly too heavy to be used as a tablet regularly. Does not come with a stylus but Best Buy had some for a very reasonable price, so I bought them to use with this notebook.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the best laptops that I have ever owned and the price was unbeatable around Black Friday. The device is very fast and I would highly recommend this system. If you are in need of a great travel laptop, I would totally recommend this. It has plenty of usb ports and the device is even good looking.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an online nursing student (basically all of my classes are online due to COVID) and I love this computer. It’s quick, sleek looking, and I love the fact that it is touch screen. This is great for any online students looking for an upgrade and need windows for school.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is my favorite of ones I've purchased over the years. Good keyboard, and the laptop has a substantial feel - sturdy without being overly heavy. Also really like the thumb-print sign on. It cost about half what I thought I'd have to pay for the quality and features. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 4 out of 5 stars

    Easy to use for anyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop, and so far I feel it was a good investment. It's mostly going to be used for school, so the lightweight and sleekness, is a plus. I found the setup to be easy and they give you Microsoft 365 free for a month. It has a touchscreen, you can also use a stylus to write on the screen like a notebook. I'm impressed with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great high school to college transition laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was everything it was advertised to be. Wife and the girls love the keyboard and look of the computer. If I were to be completely honest I felt it was slightly on the heavier side, although it doesn’t seem to matter to my daughter at all....overall good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 4 out of 5 stars

    Glad I Had It

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop came in handy for such a time that we’re in right now with Covid. Touchscreen is super precise. I was able to use that for homeschooling needs. Lightning fast processor. Easy to navigate. Two in one feature definitely a plus for people who don’t have iPads. Light weight. Mobile.Able to easily use it during work at home scenarios.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Best value on features I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has almost all the features I wanted at the best price. Especially like the back-lit key toggle feature. Went to this smaller screen size for better mobility and don't miss my old larger viewing screen. I enjoy the fast speed of the i5 10th generation. Setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Perfect Laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! I purchased it as an upgrade from an older HP Laptop I have and it has all I wanted and more as far as functionality and features. I also love being able to use the the touch screen option. It runs fast and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great for travel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this small compact computer/tablet. It has come in handy when I travel for work. It is lightweight and has excellent sensitivity both on screen touch and keyboard. I love that the keyboard lights up for airplane work. LOVE all the inputs. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for about a month. I keep several screens open with Chrome and run videos throughout the day. My old computer would lock up continually. I've had that happen a couple times with this one and will probably add additional RAM. I like that I have the option to do that on this laptop. It boots up quickly and programs load quickly. Fortunately I had an external hard drive since the SST doesn't have a lot of storage room. I scrapbook digitally and don't like deleting all my pictures. I usually hook up to a larger monitor, so the smaller screen isn't an issue. Being a little smaller, it will be nice when I travel. I also really like the touchscreen. I didn't think it would matter, but it is so much easier to use than the touchpad. Not crazy about the touchpad. I prefer to have set buttons for the right and left click. Overall, this is a big improvement over my other 3-year-old HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Very Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiancé because his was a dinosaur. He loves the touch screen and how fast the computer is. He uses it for his business and it’s been very helpful. So far, no issues with the laptop. I believe this will last him for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Stellar capabilities in a small package!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this computer for my new business and it’s great! I love the touch screen feature, I find that I use it more than I ever thought. It’s fast, the colors are vibrant and it’s perfect for me and my needs! And a great value!

    I would recommend this to a friend