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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1507 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Pavilion x360's touch screen, speed, lightweight design, price, performance, and size. They appreciate the convenience of the touch screen, the fast processing speed, the portability of the laptop, the affordability, the powerful performance, and the compact size. However, customers are negative about the battery life, fan noise, weight, storage capacity, and overheating issues. They have concerns about the limited battery life, the noisy fan, the heavier-than-expected weight, the insufficient storage space, and the tendency to overheat on hot days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,507 reviews
  • Pros mentioned:
    Fast
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    The Screen resolution and colors are great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability of using this laptop as a tablet is great for my presentations. It has a larger and better colors than any other tablet I have used before. It's fast and very user friendly. The only setback will be the memory (256 GB) but you can always have an external memory if you have a lot to store.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Amazing laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to decide between an Apple laptop, surface pro, and this one. I am so happy I decided to go with the HP - Pavilion x 360 Touch-screen laptop. It is super fast in processing and the keyboard back light is super helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fast, High Quality Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter and she loves it. It was easy to set up and with the 10th generation Intel i5 processor, fast SSD Drive and 8GB Memory, it's very fast. I noticed that it turns on very quickly. The Lighted Keyboard combined with the responsive mouse pad and Touch Screen makes it a really great laptop. The 14 inch diagonal screen is so clear that it almost looks like 3D. The laptop looks very classy and has the feel of real quality. This 2-in1 laptop has all of the features that we would have expected to pay much more for.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Everything about this laptop is great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an upgrade to my old laptop. This one met all my requirements and to have it at this price is a bonus. It's very fast, easy to setup and everything about it is the best. I recommend to all because I am happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Versatile laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted in a new laptop. It is very fast, has a great screen and I can use it as a touch screen and flip it 360 degrees to use it almost like a tablet. I definitely recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great 2-in 1 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had my Dell laptop die on me due to my kids spilling water on it and me spilling coffee many times. After four years of great use it finally stopped turning on and there was no way to fix it. Since I am in school, I needed a laptop ASAP and I chose this one. It came really fast, about a week and when I opened it I was amazed at how sleek it looked. The gold tone is amazing and the inside is silver which makes it look really nice. My husband also tested how fast it was compared to another older HP Laptop and this one loads amazingly fast. There can also be multiple windows and programs opened without the fans turning on and that is amazing. Overall this is a great purchase and I highly recommend for everyday use and school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Package...compact and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this HP Touch/Laptop. It's compact, laid out well so easy to use, and has plenty of ports and features. It's got good memory and speed so no complaints there. I'm not convinced that I couldn't have saved $75-$100 on a similar unit with same features, but BB had it as a special model no. so they would not match the price of an identical unit at another store, hence the 4-stars vs 5. I wanted to make the purchase that night, so I went ahead and bought it, but I'd recommend that you shop around for the best price. Another minus for me is that the mini-USB port does not support video, so I can only drive one additional monitor. All in all I still recommend this unit to anyone looking in this price range as it seems to have the most features, power and capacity of it's peers. Good Luck!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Great performance for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 10th gen i5 and the 8gb of memory really work together well to get the most performance out of it. This was a Black Friday purchase, and I couldn't be happier. The backlight island style keyboard is also pretty lit!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Outstanding product with a small problem

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard on this thing is fantastic, as is the screen. Everything seems very solid and well made. Only reason I give this a 4 rather than 5, it comes with windows in a pre-installation state. Which is fine and expected. The problem is that it is already in "S Mode". If you're not familiar, this is a "security feature" heavy mode that essentially makes your device work like a smart phone. In and of itself, this isn't really a problem either, EXCEPT: It took me an hour to figure out why Windows would fail to install itself. I refuse to use "app stores" and other such nonsense on personal computers and because it ships in "S Mode", the installation would fail and hang permanently when I would refuse to make a Windows Store account with no explanation of what was happening. Other than that, it's been absolutely perfect and I would recommend it to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Very nice laptop! Happy with my purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this laptop during the pre-black friday sale. Everything so far is working perfectly. As other reviews say, the fan does go off, but I don't mind. Key board is great and love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Sleek and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its lightweight, it's a cool color (silver), and it's powerful. The 10th generation Intel processor and 8GB memory make this a remarkably fast computer, gets me everywhere I need to be in a flash.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great looking computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Pavilion touch-screen works great and is extremely fast. We got a great deal and this computer came highly recommended and so for it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight easy to transform to notebook. Love the touch screen, still wish they would put the charge ports on the left side. Still learning I havent had a laptop for years and I love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Pavillion 14" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife has a larger laptop I got her 5 years ago. Wanted a smaller, lighter one with light up keyboard. This HP fits the bill. It's also faster than than the other one. She is pleased as punch.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Works great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son since he is doing the at home schooling. Its fast and user friendly for him. He is in middle school. I couldn't ask for anything better within my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Laptop !! Fast and Portable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop!!! fast , enough memory for processing multi tasks , good screen size and on top of that its a touch -screen (can be rotated 360)....gives it a feeling of a Tablet!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Nice touchscreen 360 laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for almost 2 years now. Value for money. The touchscreen is really helpful. The only issue is that the battery heats up at times.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mainly to use for school. Price was great and the software was easily compatible with my school program. The size of the computer was a bonus as well

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great laptop and super light

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for $700. It is very fast and lightweight. I'm able to do email, browse the web, create and edit documents without any hiccups. I did upgraded the RAM to 16 GBs.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good laptop fans speed a little loud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent laptop the startup/restart time is excellent. Mine goes from completely off to logged in about 30seconds maybe less. The fingerprint sensor is very handy when it can read your finger. This is also great when paired with a Wacom pen. If you can get the Ryzen version as I understand the battery life is a bit better for that one. I'm least impressed by the battery life on this one as I find myself reaching for the charger before the day is over.

    I would recommend this to a friend
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