Customer Ratings & Reviews

So in love with this purchase I was disappointing that employee would not give me the sale price offered for Christmas due to not available at another store and went the next day and was not on sale

The fan on this laptop is on almost constantly and it is very loud and annoying. The battery also dies very quickly. Very disappointed.

I’ve been enjoying this laptop for the past two weeks. It runs smoothly and the quality of it is great. My favorite feature is the backlot keyboard.

easy to turn on and navigate. works great indoors or outdoors, biggest problem is hooking up to internet service as they seem to vary their speeds at times. otherwise like this computer a lot

A great laptop for the money. We bought for our son who is a senior in high school now. With classes and school work being distance and paperless, this laptop has been great! Would certainly buy it again.

I have 2 of these. I bought one for me and one for my daughter. We are both online students. It is better than Dell ( hands down). The Geek squad provides good tech support.

This is my first HP and have been very pleased with it so far.It has little extras on it that I have never had before.Its settings are very easy to understand and work with. I am a very satisfied customer.

I guess vendors have been getting better about bloatware, wasn't much and that I was able to get rid of. It's fairly speedy for the minimal specs, I didn't buy it to game, but for the 360 feature.

I've been using this for work at home for about 6 weeks and I really like how the Pavilion easily turns into a tablet and stands up on my desk. It was a great price and has a lot on online helpful hints.

I honestly liked this laptop. Looked just like the photos. I wasn’t too fond of having to register for everything I rather it be one and done but overall good

I bought this computer for my son and he's happy with it. It's not heavy, has good speakers, a nice keyboard and it's friendly to use. The price was excellent, I bought it on Black Friday deals.

The delivery was fast, the service has been great, and thus far the product has been amazing. I needed a new laptop for college and this purchase has been everything that I had hoped for.

This was purchased for a freshman in college. It replaced a dinosaur of a laptop. It is perfect for her. It does everything she needs it to do. She really likes it. And, it is easy to carry with her.

I was an apple user for 5 years and I just wanted something different that was a 2 in 1. This was the best purchase I’ve ever made. I love that I have a laptop and a tablet in 1. Everything runs smoothly.

This was my first credit purchase with Best Buy, I was excited when I qualify for the store credit and from them I have enjoy purchasing items , gifting my family.

Great computer when upgraded ram and ssd. It is a good starter for business or work, but if you plan to game on it, it will need to be upgraded.

I am very pleased with my new HP Pavilion. The weight, size and screen resolution is so much better than my other HP laptop. I am still trying to learn all of its' new functions.

If you can get this laptop at a discounted price, it does what it is meant to do, cover all general computing needs. Would have preferred more memory but everything else is great for the a student in grade school.

Our salesman gave us a rundown on all the laptops there were. We told him what features we wanted and he made recommendations. We chose our laptop based on hir remarks and the knowledge he had on it.

This is a light weight and sleek laptop. It is easy to use and I have enjoyed using it so far, for home use. It has done everything that I have required of it with ease. I have no complaints.