Customer Ratings & Reviews

The only laptop I have ever owned was a chromebook, so I was pretty skeptical about ordering one online without knowing what it’s like in person. I am absolutely happy that I chose this laptop. To have all these features for such a low price (compared to other brands) is what sold it for me and I don’t regret it at all.

It’s a great lap top. I’m using it for school. I also purchased an HP printer and the two devices work well together. The lap top is light weight. The color is very classic. The touch screen made it easy to use;I didn’t purchase a mouse because the touch screen is better. Tip for students: don’t buy the office 365 because your school most likely offers it for free. Also, definitely purchase the geek squad protection for the 3 years because that’s the average time the lap tops start to slow down. I purchased an open box and it was still immaculate. I got the one below the Geek Squad Certified level. I haven’t had the need for geek squad since I’ve only had it for a month but if you research the coverage it offers it’s definitely worth it. They don’t charge deductibles.

Its light, not heavy The bright of the keyboard is cool The fact that the the screen its touch is useful for me. The size is perfect for me. I can use it as tablet because its convertible, the screen can turn all the way around.

I LOVE this laptop!! Super quick, so many different features. Touch screen is so convenient, screen is wide and beautiful. Light up keyboard is awesome. I absolutely love this computer. Well worth the money!!!

This is an awesome laptop, fully made of metal very fast after a few minor adjustments to the settings. Very durable a bit heavy but again it's all metal

WOULDN'T Pay More Than $500.00 If I Had To Buy This Exact Model Again. For $750.00 It Should At Least Have A Numerical Keypad Independent From The Function Keys Like On This ASUS ROG Gaming Computer Included in The Attached Photo. Now on The Otherhand, This ASUS GAMING Laptop Is Worth Every Penny BEST BUY CHARGES..

Love the touchscreen and it really faster than my last laptop

We love it! Very nice and sleek. The tablet feature is nice.

This computer has been great! i like how it is fast and it only has one wire makes it look clean on my desk.I like that the camera can be pushed down so no surprises on a video/zoom call. Overall it has been great!I just wish it came with MS office as a deal!

Computer functions are very convenient for what I needed. Dissatisfied with fact it was broken when I received it. Also frustrated that there is not a protective cover option for it as it clearly needs one as it was broken when I opened it while packed in box????!!!! Materials are cheap, not sure it’s worth the money.

the best laptop computer pros very light Amazon built in finger print scanner easy set up cons none

I recieved this for Christmas and since opening it i didnt have much time to inspect it or use it much. But yesterday i noticed there are 2 spots where it came defective. One spot by a port and another where it opens and closes.

Horrible I didn't know I couldn't download games to play when I am bored. I just thought the pricier the laptop the better it is. I guess its my fault for not doing much researched on it. I wanted one for school but at the same time I wanted to download my game run escape just to see how things are. Horrible laptop can't do much. Work like my iPad. Serve the net, google, youtube.

I am so pleased with this 2-in-1 laptop. The touchscreen is of great benefit in a day when we all have become accustomed to the touch screen phones and tablets. It small enough to be carried easily, and yet the screen is easy to read even for these old eyes. I was afraid that the screen might make things to small. I especially like to be able to fold the keyboard all the way back and hold and use like a tablet. My last laptop the hinges broke and it became very difficult to use. Very happy with the speed of the processor, the sound of the speakers. Often these are weak points in otherwise good laptops.

Fan is noisy but I found a way to solve.You can go to this website:https://support.hp.com/in-en/document/c01857696 Just read the step 1 and do it, you will find it works!

Great laptop in its price range. Bought it at a discount which was very valuable. The cosmetic shell is totally made of aluminum which is great for portable use. I like the feature that its screen has excellent compatibility with my Wacom Bamboo Ink stylus. The only inconvenience about this device is the power button. Since the power button is built on the keyboard rather than on the sides, it goes inactive when the screen is flipped over to be used as a tablet, which means you can't wake the device up from sleep mode unless you flip the screen back to normal laptop position and push the power button. This is kind of annoying, but it can be solved by using a wireless mouse with a USB receiver since the USB ports remain active even if the screen is flipped over. You can wake it up by just clicking the mouse. Other than that, this laptop is such a great device!

Just perfect! laptop is is very good, Awesome performance even for video editing, Nice lit keyboard and of course price is reasonable. Great deal! perfect for students, remote workers and not for gamers or high graphic operations.

Bought this yesterday. Seems like a nice little laptop. Touch screen works well. Touchpad works nice. The hinge seems solid and well built. My biggest complaint is that there is no Ethernet Port, which was really the only reason I filtered to this computer. The Best Buy summary and filters clearly state that there is an ethernet port. We have multiple computer users online streaming video calls simultaneously all privately far around the home. I wanted a direct ethernet connection to avoid spotty wifi issues for schooling. Now I have to spend another $25 on a USB to Ethernet connector, along with another trip to the store. Incorrect advertising and specifications cost you stars!

Just recently started going back to school for an advanced degree. Needed a new laptop. I initially purchased a Mac Air & returned it to purchase this HP and so very glad that I did. I’m still learning the features and love that it is a touch screen as well!

I had been between getting a MacBook & an HP laptop, definitely made the right choice. Not only is it half the price of a MacBook with all my add-ons, but has way more features & physical uses.