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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 515 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the Pavilion x360's touch screen, speed, and reasonable price. Many users appreciate its lightweight design, making it convenient to carry around. However, the battery life is a significant concern, with customers reporting poor performance in this area.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 515 reviews
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Goodittle laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the speed and power I need, light weight with clear touch screen and well designed keyboard.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Speedy processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this HP Pavilion x360 laptop for almost a month now and I find it being a fairly decent laptop. The laptop starts up super quick (even faster than my iMac!) and the processor overall is super speedy compared to my Intel Core i3 Acer laptop that I used to own. Everything about this laptop is almost perfect. My only complaint is that the battery does not last as long as I hope it to be. I don't use this laptop for a long period of time every day and when I do use it, I notice that the battery is already halfway gone after 2 hours of usage. I also notice that the battery drains by itself without me using it --- I would charge it while its off, unplug it, leave it for several days and then when I turn on the laptop, the remaining battery would be at 85% --- without me using it! This has never occur to me with any of the laptops I own in the past and I've owned quite a few. Besides the battery problem, I'm liking all the features and the speed of the processor of this laptop. It is lightweight for laptop usage but a bit too heavy as a tablet so I don't really use this as a tablet at all. Hardware seems sturdy and not cheap-feeling, nothing plastic-feeling of sorts. Picture and sound quality is excellent as well compare to my old laptop. Overall a good laptop but I might have just got a dud battery (however, don't see a way of changing the battery). I do recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    New HP Pavilion purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. Hadn't purchased a laptop for a while. Very glad that I did. The processor is fast and doesn't take long to restart. The size is just right. Not to big and not to small. The keyboard size is nice and feels like a regular keyboard. Also like the touchscreen. I haven't found anything that I dislike. The price was affordable for the quality of the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    VERY SATISFIED CUSTOMER!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love!!! This laptop. Love the color, touchscreen, versatility & size. One thing I don’t like though is the battery life. From 100% it will go down to about 25% in about 30-45 min or so. My last laptop last about an hour and a half to an hour and 45 min from 100% to 25%. Besides that is a very good laptop. Love it and will last a long time. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. It’s fast and easy to use. The technology has definitely been upgraded. The only downfall is the battery life l, when unplugged and it gets pretty hot too, not burn you hot, but hot. I purchased a cooling pad and that has helped a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best laptop I've own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ABSOLUTELY LOVE IT!!! I didn't like it at first due to being used to surface laptops but I truly love this after I customized it and made it my own. Love the fingerprint sign in. The 2 in 1 convenience, feel, and touch screen. I like the option of the keyboard lighting. It's fast, lots of space for my documents and/or pics. I love how it has to USB parts, a memory card slot, and a HDMI port. What more do I need on this laptop. I love the color of the laptop too. Very different. The only thing that I don't like, is the battery life. It does not last long. Within 2 hours, the battery is already at like 85% from a hundred. Other than that it's a good screen size for me and I just love the laptop. Very modern and up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Performance

    Rated 5 out of 5 stars

    Love it and great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, lightweight, with good performance. We are not gamers, so have not tested the computer in extensive gaming. For our use in home, used a lot of video conferences, and work, and school. It has performed really well. We bought an external disc reader for the infrequent times you need one

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    A big bang for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we hoped for and more. This was a gift for my granddaughter and we had a list of must haves and hoped for features. This gave all of both, and thanks to an open box price, within our budget. Our granddaughter was thrilled! Very fast, big screen and pretty light. The setup instructions were clear and easy enough that our 11 year old set it up by herself.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Slim gen 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It has been fast and super light. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Love the size and the battery life is great! I used this laptop for 4 hours straight and still had 40% battery life left. Loaded Office and all of the software for my job on this thing and it runs everything like a champ! Love it. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    I like my new lap top!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good touch lap top! I looking for my work to design computer with illustlator. Thia lap top so fast and working good for me everytime. And desine is thin and look unique. So fashionable! Thank you for black friday for luck time to buy good stuff. If you want buy very hightly? This lap top is not to much complaint for yourself~.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    HP-Pavilion x360 2-n-1 14" i5 Touch-Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. Although I mostly use my desktop and due to the Pandemic I use my laptop less frequently as I don't get to be outside of home but in general I love its size and weight, and other features like x360 flexibility, touchscreen, keyboard backlight, and its storage capacity.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HP Pavilion 14"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good computer, perfect for a "babyboomer" keyboard with large letters and numbers. Fast start. Cons: Battery good for only 4 hours. Must use battery saver if you want to use it for at least 5 hours. For updates, Geek Squad member recommended to check updates every 2 or 3 days which will minimize the possibility to get the blue screen showing "WINDOWS DIDN'T LOAD CORRECTLY" Geek Protection plan a plus- Andrew was very professional and knowledgeable about his job . 5 stars to him

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    College perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    weight - Light weight and perfect size to carry around User friendly - With Alexa navigation is a breeze. Light in keyboard - makes working at nights easy avoid disturbing my roommates when they are asleep. Memory storage - ideal for my saved notes / assignments.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my old HP Pavilion Sleekbook from roughly 2013. I previously did not use my laptop very much but in the last 6 months or so I have started dabbling in photography. This laptop works great with the programs that I use. It is small enough to fit in my camera bag but big enough for what I need it for. Fast and efficient. Also, the folding mechanism that turns it into a tablet is a major plus. I was in-between spending the money on a Macbook for the sheer fact of its credibility or getting something with all of the features that I wanted. The touchscreen & SD port won this over for me. I am very happy with my purchase, at about 2/3 the price of a Macbook.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Met Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is all that I had hoped it would be. I wanted a mobile form of my desktop, and that is what this is. The display is crisp and clear, and the keyboard comfortable. I wasn't sure if I really needed the backlit keyboard, but I'm so glad I chose to get it. It is particularly helpful when the lighting in the room is dim. I like the touchscreen, although I usually use the mouse I bought to go with it. I'm already familiar with Windows 10 and was able to easily sync the laptop with my desktop. There are many features I haven't explored yet, but what I have used have all met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it al lot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good computer for traditional (non-gamer) applications. Processor is fast, storage capacity is above normal, screen resolution is very good. Light weight, portable and works well with my docking station & 24" monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Cesar L.T

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, and super fast L.T. will recommend it, to a friend,family and even Co-workers! Of all ages! Students as well, good for homework, and PowerPoint sessions. Also very good for starters! Easy to carry and take with you on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast, light and the right size to do the work, I need it for. The color selection was great and platform it runs on as well. I would definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ assistance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Guy helped me navigate my options and find the best solution for my budget. I couldn’t have done it without him. BB staff did a great job.

    I would recommend this to a friend
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