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Customer reviews

Rating 4.6 out of 5 stars with 515 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 515 reviews
  • Rated 5 out of 5 stars

    I like it al lot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good computer for traditional (non-gamer) applications. Processor is fast, storage capacity is above normal, screen resolution is very good. Light weight, portable and works well with my docking station & 24" monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great PC for college student has all the functions one would need for school

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Cesar L.T

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, and super fast L.T. will recommend it, to a friend,family and even Co-workers! Of all ages! Students as well, good for homework, and PowerPoint sessions. Also very good for starters! Easy to carry and take with you on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great touch laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with 360° touch screen. I bought it around 8 months back for around 800, and it still works fantastic. My brother use it for daily college work, and have no complains. Love this!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast, light and the right size to do the work, I need it for. The color selection was great and platform it runs on as well. I would definitely recommend this product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, except for the battery life...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Microsoft Surface laptop with this HP when my Surface started giving me grief after having it for only 1-1/2 years. With no help from Microsoft support (they suck!) or the Geek squad (who is not allowed to touch a Microsoft product after the initial 1 year warranty, not even to send it out to Microsoft for repair), in frustration I started looking for an affordable replacement. I decided to go with HP because I have an HP desktop, which I love. Overall, this is a good machine and has everything I need. However, I am not happy with the battery life. This morning it went from 100% to 29% in just 3 hours of usage. I guess I was spoiled by the long battery life of my Surface. Other than the battery life, it is a good machine.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fan noise

    Rated 4 out of 5 stars

    Battery Life/Loud Fan, but Otherwise Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't gotten to use it much, but after personal research I conducted it seems to be a good a computer for personal/school use. Only "issues" I have had are shorted battery life and fan can get loud at times.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Simple Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is sufficient for my needs at the moment. I am use to using a computer with a true hard drive so I am curious to see how this will play out in the long run. I have only used this laptop for about a month so I can't give you anymore advice than what I have experienced, I don't believe in giving an excellent comment on anything that has not stood the test of time! The only reason I purchased this laptop is because the HP I purchased in 2011 began having weird issues and I did not have time to wait on it to be repaired, otherwise I would have. I will say I am disappointed in the way software is being leveraged. I was use to purchasing software and installing it via a CD using a product key. Time will tell if this laptop can outlive my former one!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop , very user friendly , like the touchscreen feature and the ability to flip it back , battery life could be a little better

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Hp touch screen/tablet computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is Excellent! It's fast I love that it's touch screen able to bend into a tablet and it's amazing! I really do love this computer it does what I need it too!

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, Great at everything EXCEPT battery lasts 2hrs max when browsing and YouTube and such, 5hrs standby. Wobbly mouse pad as well. For those reasons I took it back. But otherwise I loved it.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good 2 in 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good 2 in 1, the screen has a good quality, the graphics are great, the design and size is good. I have worked with it for almost two months, I always leave it turns on (suspended) an when I try to start working again, the process to turn on the screen is slow and sometimes I think it could broke but when the screen works, I feel safe. The fan is pretty noisy and and it takes time to cool down the equipment. If you need this computer to work with design apps, well, this doesn't fit well because it too small on the screen (14'') and you could get blind, also when you are working with Illustrator o Photoshop, the screen shakes. If you are a student, this is a good laptop also if you work with documents and simple stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 12 year old. He loves it. He doesn’t want to mark up the screen so he only uses the keyboard. Only downside is battery life isn’t that good.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like it. It meets my needs. As with most new laptops it’s fast and the battery lasts. It is great for portability and works well. Fast start up. Love the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice choice for our #2 laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine laptop, which we got as a 2nd one for me and my wife. It's sufficiently fast for our use, and the screen, though small for senior eyes, is very good. If I need to do a lot of stuff, I connect to a monitor. 8Gb memory for a #2 computer works fine. It was easy to set up. We've sometimes used it via HDMI through our media system when doing music performance via Zoom or Youtube, with good results, and for that use, we haven't seen a difference between this and our more powerful i7 chip...though we haven't A/B'd them. No need to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom it is easy to use and has touch screen and isn't heavy to hold or carry around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop except for dual language users.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one for a friend and liked it so much, I bought one for my wife. It is light weight, zippy, and has decent storage space for a laptop. There is one bad thing. The keyboard letters are large and LED, so if you need keyboard stickers, you'll have a very difficult time (read: impossible) finding some that will put the alternate language small enough to not obscure the primary keyboard letters. I ended up buying a keyboard skin to put the stickers on for when typing in another language is necessary. It's kind of a pain in the rear.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is lightweight and easy to carry. Screen is a nice size, sound of speakers are great. Computer is quiet and love the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    HP - Pavilion x360 2-in-1 14" Touch-Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the laptop. My former laptop was almost 10 years old and I love the how much faster this HP Pavilion is. Love the touch-screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop, great value and very dependable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the HP Pavilion for my business in order to travel with it to different meetings. Good quality, fast speed with a lot of storage.

    I would recommend this to a friend