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Customer Ratings & Reviews

Your price for this item is $89.99
The comparable value price is $109.99

Customer reviews

Rating 4 out of 5 stars with 111 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers have good things to say about the Poly Voyager Legend 50 Wireless Noise Cancelling In-Ear Headset, particularly its noise cancellation, ease of use, and battery life. Users find it lightweight and appreciate that the battery lasts through long workdays. However, some customers have concerns regarding microphone quality, reporting that others sometimes hear background noise. Additionally, a few users mentioned connectivity issues with IOS and that the volume does not always go as high as they need.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 111 reviews
  • Rated 3 out of 5 stars

    Ms. A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn't work as expected. It takes too long to answer the calls to the point of the caller sometimes hanging up before the call can be answered. I have to holler into the microphone several times before the call is answered and sometimes it isn't before disconnecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product very well, but the person that helped me was very rude. I come very close to walking out. Her name is Taylor, so very rude.If I need something in the future and I see her, I will go somewhere else thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poly Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other Bluetooth would say the name of the caller and even read the text to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the previous headset from Poly Voyager and now they have upgraded it to the USB C connector. I bought this to since the noise cancelling is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better awareness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy to use features. Put it on answers call. Noise and wind reduction are great. Putting away my earpods in favor of the Poly.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Dont buy....Pure JUNK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss my 5200. I bought the Legend 50 thinking it would be better since the 5200 is discontinued but it is no comparison....the Legend 50 is pure JUNK. The voice command work when it wants to, the volume is low, no contact name when that person is calling. Save your frustration and don't buy the 50. HP or Poly needs to do something to make the 50 like the 5200. Too bad I can't give a no star rating, luckily it got a one star rating as it's the lowest you can give.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great but i see online is way cheaper for the same item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Representative was very helpful. He made the experience one that would make me want to return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep breaking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom keeps getting them and they keep breaking not sure why. Thank god for insurance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone to ear interface!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the Voyager for years. Best iPhone to eat connection I’ve ever found

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good n loving

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love It it helps me every day thank yu Best Buy you guy are the bus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice headset but when it says answer it doesn’t answer needs to update software or some improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tractor trailer driver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im used to this device I drive a tractor trailer so I have to use a Bluetooth headset it's the law

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No charging case.. false advertisement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the description under feature, it mentions a charging case included and no case in the box. Returned item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    blue tooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my husband. I love it and thinks he got to have it in the ear all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poly voyager legend 50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good blue tooth very good easy to set up good quilty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ja

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Would purchase the same item if and when needed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not to use while driving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor performance. People complain of background noise and also it looses connection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Project Manager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had plenty of voyager 5200's and this one is the worst one yet by far, and it's suppose to be better. It sucks. Doesn't answer the phone, or hang up when I say so. I have to hit Poly V Legend 50 on my phone so it answers to my bluetooth. It should be doing it automatically. Very disappointed after all these years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for 2 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 3 weeks ago to use while working as my job entails me driving quite a bit. It worked well for the 1st 2 weeks, then co-workers started complaining about not being able to hear me. It still worked at this point with my personal phone just fine, then a few days later i was told it sounded like i was underwater. Will be returning

    No, I would not recommend this to a friend
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