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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 118 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers are pleased with the Poly Voyager Legend 50 Wireless Noise Cancelling In-Ear Headset's noise cancellation, overall performance, and battery life, which lasts through long workdays. Many also appreciate its comfortable fit, phenomenal audio quality, and lightweight design. However, some customers have noted concerns regarding the volume not being very high and occasional connectivity issues with Bluetooth.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-118 of 118 reviews
  • Rated 1 out of 5 stars

    No charging case.. false advertisement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the description under feature, it mentions a charging case included and no case in the box. Returned item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    blue tooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my husband. I love it and thinks he got to have it in the ear all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poly voyager legend 50

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good blue tooth very good easy to set up good quilty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ja

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Would purchase the same item if and when needed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not to use while driving

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor performance. People complain of background noise and also it looses connection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Project Manager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had plenty of voyager 5200's and this one is the worst one yet by far, and it's suppose to be better. It sucks. Doesn't answer the phone, or hang up when I say so. I have to hit Poly V Legend 50 on my phone so it answers to my bluetooth. It should be doing it automatically. Very disappointed after all these years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for 2 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 3 weeks ago to use while working as my job entails me driving quite a bit. It worked well for the 1st 2 weeks, then co-workers started complaining about not being able to hear me. It still worked at this point with my personal phone just fine, then a few days later i was told it sounded like i was underwater. Will be returning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not loud enough 5200 is a better choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud I can’t hardly hear it. The 5200 sounded way better. Probably will be returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customers complained of background noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My customers complained that I sounded far away or like I was driving. The noise canceling microphones didn’t seem to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    will not buy this brand again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible design, I have to wait for voice and beeping to finally answer a call. I did the steps to turn off the voice functions and it doesnt work. Does not send notification chime to second connected phone. I went back to the blue parrot, way bettor product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was the Plantronics 5200 it looks just like it but poor quality late response to answering calls all my friends say I kept cutting in and out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is the baseline Legend 50; however the Features description are for a higher end model with a charging case. I returned it immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this brand for years. This is the worst model and would not recommend this to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    False Advertisement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    States it comes with charging case. It DOES NOT. Bluetooth signal is weak too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Audio quality

    Rated 5 out of 5 stars

    Poly Voyager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Works great when it is to much noise in the room or in the car. I can still hear very clearly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Still try to work out the bugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description shows case and cable for charging. Fou d the cable but still looking for the case. Had a case for my 5220 but the 50 doesn't work with the case, would. E nice to bave the case they said is included. Also it does not answer the phone when you tell it to after the announcement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Monaural Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best monaural bluetooth I've ever used. Others say I sound clearer and on a professional headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paid more for less quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My current work earpiece by the same brand, a $60 model, outperforms this device considerably. The audio quality on this unit is exceptionally poor; both my voice and those of others sound 'tinny' or 'muffled,' and the volume output is inadequate even at its highest volume. I would not recommend this one until they update the quality of it.

    No, I would not recommend this to a friend
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