Customer Ratings & Reviews

Excellent laptop and price, speed very good. Nice color.

worst refurb I have ever purchased. started having issues the week it got here. Even had over heating issues, and keyboard swelled up, but went back down. battery was starting to swell in the last few weeks and there was a spark happening every time it was started up. on/off switch was installed wrong and we restart the laptap when you closed it for the night.

Decent laptop for the price but the wifi cuts out from time to time

I just picked up my refurbished hp probook from Best Buy. The process was so easy!! They scanned my qr code and my product was ready to go. The laptop was totally clean with no scratches, and it was ready setup as a new computer. Setup took only 30min. I highly recommend buying through best buy for your laptop needs!

Great laptop overall. Affordable and fast.love it.

Great refurbished computer that I purchased...no issues...good price...KR

Excellent quality, purchased refurbished and feels like new.

Super fast. It worth the price. The price is very affordable.

Great laptop - I can't even tell it is refurbished. I love the lights on the keyboard and the storage space is great for large programs and downloads. Battery life tends to drain a little fast though.

Great product. Used for work and does as needed for it to

been using the laptop now for 2 months. the only issue i have encountered is that my documents weren't being saved in an accessible location. I called joysystems and they sent me a reinstallation USB to wipe out malware threats. i am yet to find out if it works but i hope it does. Their customer service rep was very helpful

Computer looked nice, but it came with the wrong charger and I had issues setting it up. I thought wifi adapter came built in with computer. And I also spoke with customer service from best buy. They told me wifi adapter was built in. I don't know if it was just the computer being defective.

Good price. Fast shipping. Runs great and has a good amount of storage

This Laptop seemed like it would be a quality laptop for someone. Noemy with Joysystems did a great job refurbishing it! My problem came when I recieved the laptop and realised that it was not touch screen after I had been told specifically that it was while in store.

Great computer for the price. I lost my last computer due to water damage and this one was affordable and came very fast.

The computer came clean and I had no issues setting it up.

Really good computer. I am very happy with that and arrived on time!

I will never buy another item from best buy and they can cancel their card thay are very unfair ... i bought an item and saw it online for much less i put it to their attention and they started the process then when return window date for item pass they stop the process

I picked up this refurbished HP ProBook 640 G5 for work, and I’m pretty happy with it! It came in surprisingly good condition. It booted up quickly, and I had no issues with setup. Performance-wise, it’s handled everything I need without slowing down.Overall, it’s a reliable, budget-friendly option if you’re looking for a solid laptop that gets the job done without breaking the bank.

I want to start out by saying you should know exactly what you're buying when you're getting this. Specifically I mean that this laptop probably isn't going to be the gaming rig of your dreams or anything, this is a refurbished computer, but you will recieve a fantastic product that will be reliable as a business or school laptop. I was looking for a laptop to use for online schooling and, while this isn't the cheapest machine on the market, I very much enjoy the laptop I've recieved. Setup was very quick and easy since it runs on windows and it's had no problem setting up things like chrome and discord. The battery life can be slightly upsetting since it's a refurbished machine but I think that falls in to the know what you're buying category. If you really wanted to you could probably replace the battery but I've been able to get a good couple hours of battery life so as long as I keep the charger in my bag I don't feel like it's that much of a problem. All in all I'd highly recommend purchasing this if you're looking for a reliable school laptop or something of the like. If you're a broke college student on the fence of buying a $300 laptop, wondering if you're going to regret the purchase; take the plunge. All this and I never even mentioned that the shipping said it would take 3 days and it showed up in 1 ;)