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Your price for this item is $799.00

Customer reviews

Rating 4.3 out of 5 stars with 7 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-7 of 7 reviews
  • Rated 4 out of 5 stars

    Great buy warts and all

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    Posted .
    Owned for 1 month when reviewed.

    This is a refurb, and an outstanding deal there were issues. Not with Best Buy, but HP which is not the company it once was. After registering I discovered that it was still registered to the first purchaser and only a few days of coverage remained. I submitted a dispute with the HP with my Best Buy receipt and am still waiting to hear from HP. The other issue is that there was no USB dongle in the box for the wireless keyboard and mouse. HP has not responded on this issue either. The quality of the keyboard is far less than the Logitech I already own, so I would have likely replaced it anyway. Outside of the issues with the manufacturer, the computer's function has be flawless as a editing and production platform. The price paid was far below a comparable "new unit" Best buy delivered a factory sealed carton in good condition ahead of schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value, working well

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    Posted .
    Owned for 2 weeks when reviewed.

    Purchased to replace an old Win 7 machine. Everything works well, though getting it onto my home network was difficult and completely un-intuitive. Should be advertised that drive C: is SSD, 128GB is not much storage. I had to be careful to load programs on drive D: to save C: space for programs that have to go there. Some programs don't behave well on drive D:. I'd like to submit a separate review for the Geek Squad. I took a newly purchased (Aug 2019) laptop to them for water damage; daughter's computer who was home from college for the weekend. Mike was super. He went above and beyond to assess the damage and determine a course of action, including removing the battery so the laptop would run safely on the power cord. If someone can send me a separate survey I'll fill one out. Without Mike's help yesterday I would have been stuck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine

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    Posted .
    Owned for 1.5 years when reviewed.

    excellent system, fast loading, its perfect with the terabite hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from my old computer

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    Posted .

    I was looking for a computer with good graphics capability and processor power at a good price and this fit the bill. It came well packaged and new looking. Have had zero issues and it’s a lot faster than my previous computer. I was able to get many more features than if I purchased new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Beast

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    Posted .
    Owned for 1 month when reviewed.

    I use this device for my demanding imaging workflow (using photoshop and Lightroom), no complaints I wish I upgraded earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Desktop!

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    Posted .
    Owned for 1 month when reviewed.

    So Fast! And can be upgraded easily in the future. Couldn't ask for a better and smoother operating machine! VERY quiet!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Let down...

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    Posted .
    Owned for 1 year when reviewed.

    Not pleased with some recurring issues, even after reinstalling the OS. Constantly have to reset certain processes via ctrl-alt-dlt to get it working right. I must have gotten a dud.

    No, I would not recommend this to a friend

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