Customer Ratings & Reviews

This laptop was in excellent condition. It was easy to set up and it is very fast. Perfect for the functions i need. I felt like JoySystems was there for me if I needed them (along with Bestbuy) but no need. i may need to play around with the settings to brighten up my display just a bit.

I received this laptop refurbished by Joy Systems and it was great. The laptop runs and looks new. It does everything I needed it for without paying as much for a new laptop.

The laptop came 5 days earlier than expected and the set up was a breeze! This laptop came with a 1yr warrenty and everything i needed to get started.

WOW, I was expecting a used computer refurbished by Joy Systems. When I opened the box it looked like I received a brand new computer. It was loaded with the expected software a new a computer would come with and has performed exactly as new computer would. The only give away that this was not brand new was the power cord and the accompanying papers. I would definitely recommend purchasing computers refurbished by Joy Systems and I will probably do so in the future.

This is an amazing computer, came quickly, clean and much better than was described. It's amazing. Thank you best buy

Well worth it & very solid Elitebook Beautiful slim and lightweight. Setup was a breeze & already had 2 Google updates. Downloading is quite fast even faster than my Samsung galaxy phone. Quickly connects to wifi and stays connected. Keyboard is smooth and very responsive. . I use this for my job and school works and makes tasks very easy to accomplish. Screen is super clear with crisp images. Playing music or videos is cool with speakers and sound is clear. Comes with all standard ports needed. Manufactured by HP you know it's going to last.

I’ve been loving this laptop! Very small cosmetic damage like a few scratches but it is refurbished so I didn’t mind that. It hasn’t run into any issues while running any of my Adobe Suite apps or any other programs I use for school. Overall a nice little laptop that works great for my college work.

Very good for the price. Basic laptop...It's an i5 and the speed was very good. Had basic features like bluetooth, keyboard lights up, good battery, finger scan login etc.

The laptop came in a as good as new condition, fast delivery and impeccable service. It’s perfect for all my business tasks, I m happy with my purchase.

Joysystems for refurbished laptops is great. Had everything provided with exact instructions . Refurb laptop came with no scratches or dings. Works like a charm at a fraction of the price

Excellent value for the price, although refurbished it works like it’s brand new

Got it a couple weeks ago, for a laptop this cheap, it is excellent for its price. It isn’t the best type of a laptop for high performance gaming, but it can still do amazingly on average games, like TF2, Portal 2, Ultrakill, etc. This is the laptop to get started on if you really wanna get a good laptop for your basic needs.

Came as expected. Fast, usable laptop for college student. Display is good size, camera and sound work well. Price was right.

Great value! A high performance refurbished model that runs fast and smooth. It boots up in less than a minute, and I am able to run multiple tabs and applications simultaneously with no hiccups. I bought the Geek Squad warranty just in case, but so far it has been fantastic!

The laptop that came was exactly as ordered. It came almost a full week early and was obviously handled with care. Upon using it, there are minor scratches/dents on the cover but nothing major and from a few days of using it so far, I have seen no major issues. Every component of the laptop seems to be in good working order and the battery life is much better than I was expecting, at least 6 hours.

Delivery: on-time Status: Re-furbished. looks/smells/feels like brand-new. Also works like brand-new. Used over 6 months. Perhaps I picked one of the working ones? Price: bought on sale for 50% off? Issues: none,

The Laptop was for my sister to go back to school. It was refurbished by a windows licensed technician, how do i know this? A nifty little sticker next to the mouse pad. The laptop looked like it came out of the factory box.It operates perfectly. 10/10 would recomend.

Bought a refurbished HP laptop from Best buy (Joy Systems). Came packaged like a new laptop and looks brand new. Only have had it for 6 hrs but so far so good.

Just what i needed for my line of work. Recently my company upped their cyber security, whcih in hand caused many of my vendor PTU programs to not function properly. Couldn't find anything with windows10 that met my need and PTU program requirements, until i found this laptop. Works flawlessly. I think programs run better on this laptop than on ky company issued one. Overall best purchase ive done on laptops. Why spend on new when this one work probly better.

I received my laptop and I can't be more happy with my purchase. The battery life is still good, and it came it great condition almost like new.