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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 8 reviews

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63%
would recommend
to a friend

Customers are saying

Customers enjoy the refurbished EliteDesk's performance, but some have noted concerns regarding the quality of the included keyboard and mouse. Comments suggest the bundled peripherals are of low quality and may even arrive damaged. The computer itself seems to be well-received, however. Overall, the system's value is a key selling point despite the accessory issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    About what I was expecting, would buy again.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered two of these and would probably buy some more. Very clean inside, like new. The two I received came with two different keyboards, one is broken but they are complete junk anyways so I don't even want to bother with a replacement. Overall nice refurbished computers with Windows 10 Pro and no pre-installed junk to remove.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Dont waste your time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't waste your time. BUY NEW. computer cycled on and off. no start up screen or anything. visible scratches on case. cheapest mouse and keyboard ive ever seen. Computer was refurbished by a sub par company called "Joy Systems" who profited from this product. seems to me like it was cleaned off and packed in a box and resold without actually being refurbished

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience ever .never again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received the computer and it works for month after that it broke. It almost a month now they try to fix or replace everytime i call they have no update. Never ever buy from Joy computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Computer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refurbished computer! It works like it is brand new! I would recommend to anyone and I have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great desktop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great in our call center , have hooked up to multiple monitors and runs lots of programs at once with out slowing down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy value at its best. Works great and almost half the money of a new one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Questionable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for just over 30 days before dying. It will not turn back on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 4 out of 5 stars

    Decent Computer - Could Use A DVD Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer that works well. The SSD is good and fast. I was most impressed that this computer came with a clean copy of Windows 10 Pro. There were not any "Free Offers" that complicate initial use or produce annoying pop ups. The computer was packed well with a cheap keyboard and mouse. Overall worth the money.

    I would recommend this to a friend
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