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Customer Ratings & Reviews

HP - Refurbished ENVY 5540 Wireless All-in-One Printer-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 7 reviews

  • 20%
57%
would recommend to a friend

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Customer ratings & reviews

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Page 1, showing1-7 of 7 Reviews
  • Rating: 4 out of 5 stars

    Great Printer for the price!

    Posted
    AppleLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Let me start w/the fact that this printer arrived only 2 days after ordering w/free shipping! Easy wireless setup on all of my wireless devices. Even prints out an email address for to print directly to the printer from anywhere. I gave 4 stars not 5 because it decides if it should print from the letter tray or the picture tray depending on what you send to print & I cannot find how to disable the picture tray. This can be quite frustrating since almost everything has a picture on it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    So Far, So Good

    Posted
    Randi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    1st one had to be returned, wrong ink sent. Only printed a couple pages with the new one but so far it seems to work. I orginally purchased this same printer a couple years ago and it started having issues 1 month after warranty was up (stopped scanning, would'nt shut down etc. and support said it could'nt be repaired) So instead of spending a bunch of money I purchased a refurbished one with a warranty.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Incorrect cartridges shipped

    Posted
    Shlok
    • My Best Buy® MemberMember

    The printer looks fine, no scratches and almost like new. The issue is with the cartridges. These are HP 63 (The one which came with the printer) but the printer supports HP 62. I realized this later when it is giving errors of replacing the cartridges and not proceeding further in the installation process. Poor service by BestBuy and HP

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi,

      I'm sorry to hear that you had that problem.

      If you haven't already, you should contact Best Buy to get the correct cartridges.

      If there is anything that we can help you with, you can always contact us: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rating: 5 out of 5 stars

    Great price for the right product.

    Posted
    tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a basic printer for my household. This provided all I needed and because it is wireless I can print from any room in my home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works as it should

    Posted
    tall6ft5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a gift and I was happy to learn it has a one year warranty. I have had great luck with HP printers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Refurbished printer works well

    Posted
    Wags
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was concerned about the printer being refurbished, but it is working great.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    works great

    Posted
    Flicka
    • Verified PurchaserVerified Purchase

    I would recommend a refurbished product, price good

    I would recommend this to a friend