Customer Ratings & Reviews
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Customer ratings & reviews
Incorrect cartridges shippedPosted
The printer looks fine, no scratches and almost like new. The issue is with the cartridges. These are HP 63 (The one which came with the printer) but the printer supports HP 62. I realized this later when it is giving errors of replacing the cartridges and not proceeding further in the installation process. Poor service by BestBuy and HP
No, I would not recommend this to a friend
I'm sorry to hear that you had that problem.
If you haven't already, you should contact Best Buy to get the correct cartridges.
If there is anything that we can help you with, you can always contact us: hp.com/contactHP