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HP - Refurbished ENVY 5540 Wireless All-in-One Printer-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 7 reviews

  • 20%
57%
would recommend to a friend

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Customer ratings & reviews

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  • Rating: 1 out of 5 stars

    Incorrect cartridges shipped

    Posted
    Shlok
    • My Best Buy® MemberMember

    The printer looks fine, no scratches and almost like new. The issue is with the cartridges. These are HP 63 (The one which came with the printer) but the printer supports HP 62. I realized this later when it is giving errors of replacing the cartridges and not proceeding further in the installation process. Poor service by BestBuy and HP

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hi,

      I'm sorry to hear that you had that problem.

      If you haven't already, you should contact Best Buy to get the correct cartridges.

      If there is anything that we can help you with, you can always contact us: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP