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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 17 reviews

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76%
would recommend
to a friend

Customers are saying

Customers are positive about the refurbished OfficeJet Pro 8720's print quality, frequently praising its speed, two-sided printing capabilities, and the ability to fax, scan, copy, and print in color. The ease of setup and use were also highlighted as positive aspects of the product. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this printer thinking I was saving money on an item that did 4 things I needed in one, fax scan, copy, and print in color, AND yes it did all of that and more.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    great small office or home office unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit Prints and scans legal size docs. Prints and scans 2-sided as well. not much need of a fax; however, it too works.. the auto DOC feeder keeps the copy and scans task simple. the 250-page paper drawer; Does NOT need filling Daily, great! Even at best quality; ink does not run out after 100 or so pages of black or color. the CYMK 4 cartridge apache help assure you DO not waste ink; like 2 cartridge printers. And all the wired and wireless connectivity with networks and devices Great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well it is a little noisy but not worse that other ink jets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective Refurbished Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished printer was delivered without a power cord and with ink cartridges installed (a No-No per the first screen that came up after powering up). The installed cartridges were all listed as "incompatible" when printer utility was run. The printer would not print anything, not even a test page!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer. I now have two of them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and even easier to use. You get a decent amount of copies out of each ink cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice printer. Easy to set up. Easy to load paper. Prints fast with good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy. Super fast printing. Quiet. Easy to install. Super fast shopping

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome Printer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer with great feature. Quick print.. love everything about this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great print quality. Fast easy to use. The ink lasts

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!! 1st hp printer that I purchased that had sooooooo issues, it would not stay connected to my wifi, contacted HP several times and they kept blaming my internet provider, managed to get AT&T to come out the same day to check out the internet, tech couldn't find ANYTHING WRONG, but I asked to have the modem/router replaced and was given a BRAND NEW UNIT!! Everything such as my Ipad, IPhone, and my Samsung smart t.v.,connected to my wifi just fine, the only thing that didn't connect was this HP 8720 officejet printer. Called HP support they kept me on the phone for over 3 1/2 HOURS, since they couldn't blame it on AT&T NO LONGER, the tech decided to send me out another brand new 8720 printer, but only thing is now, I HAVE TO WAIT A WEEK TO RECEIVE IT!! Not happy about that at all!! I will do another review after I receive and try out the new one!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurb offered a good buy on a good printer. Also, a friend who had recently purchased an 8720 strong recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. HP makes great printers, and this one did not disappoint. Very Happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected for refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had one of these printers before and it is just the powerhouse of printers, I think. This one was refurbished yet it has worked just like a champ right out of the box. With the new ink program I am expecting it will be nice not to have to keep going to buy ink but get it when the printer knows it needs it. Does duplex just superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but the first one Igot would not print the ink for some reason. Called Best Buy and they sent me another one and had UPS pick up the old one. No problem making it right. New one works great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying out all its capabilities, more than the previous one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work out off the box. It couldn’t even turn on the screen. I want to give lower star but I can’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived DOA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been a great purchase, but it would not even let me load the ink cartridges. Getting BB to accept the return was a mess as well.

    No, I would not recommend this to a friend
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