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Customer Ratings & Reviews

Your price for this item is $172.99

Customer reviews

Rating 4.4 out of 5 stars with 79 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers enjoy the refurbished ProDesk's performance and small size, finding it perfect for home use and easy to set up. Many appreciate the included keyboard and mouse, as well as the competitive price. The only significant drawback mentioned was the lack of a display cable and the need for a DisplayPort to HDMI adapter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 79 reviews
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Excellent Small PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great out of the box. Also included a mouse and keyboard. Was looking for a nice PC in a small package and this fit the bill. This was a refurbished PC, but I couldn't tell any difference between it and a new one. Very nice, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the HP ProDesk to utilize on a small desk. It was extremely easy to set up with no issues. Started using it immediately and it has been totally reliable. Very happy with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Display port

    Rated 3 out of 5 stars

    No HDMI, just DisplayPorts

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive for a mini-pc but its small form factor plus built in wifi makes for a good combo. Only has display port so you'll need either DP cables or an adapter for HDMI.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything seems fine, easy installation and takes up little space

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Don't shy away from Refurbs

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use as my wife's desktop to connect to her work. The desktop was in great shape and runs well. This is my first of two purchases from joysystems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! I use this to work from home, and it always meets all of the requirements for space, speed, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, good for the work i need it for. It’s more for office work and the fact it doesn’t take up a lot of space is a huge plus

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with mouse and keyboard, works great and had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no complaints! Just used this to run reaper and do music stuff as an alternate PC setup and had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Compact size and good home PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop is compact and the performance is satisfactory for home computer needs. It was ready for quick startup on arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer, easy to install, just plug in and start using it. very fast. I love it. It comes with keyboard and mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great Little Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good PC for the price and for the size. Primarily using it to browse the Internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical since it does not take up much space and the size of it does not affect the speed of it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    I would buy 2 if I could !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so Wonderful :)) Nothing like a new Computer, and Dell is so simple.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    joysystems has good products

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was skeptical about buying a refurbished computer but they did awesome with it! it a great small computer and i have zero complaints about it. cant beat it especially for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite what was ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item received was not quite what was pictured. Picture clearly has external WiFi antennas. What arrived did not, though does support WiFi. Specs said no keyboard and mouse, arrived with keyboard and mouse. Clearly different item. Probably noted somewhere in specs, but processor is not upgradable to Win 11, so OS will but out of support in a year. Not especially happy. It’ll work for my near term requirement so keeping, but your mileage may vary. Use caution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    "Re Prodesk"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works GREAT ! Really pleased. JOY Systems does quality work that is evident when you open the box all the way through set up and use. I've used my "Re-pro" for over a month now and it's performance is excellent. -Craig Cherry, Colorado Springs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second computer for my office. It works awesome for a great price. I love it !!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great PC for working from home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, from the moment I purchased it to the moment it was delivered, pc arrived as specified and it’s worked great so far for what I’m using it for

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works as i expect it to, no problems yet but i haven’t used it for much other than a few school assignments

    I would recommend this to a friend
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