Customer Ratings & Reviews

The printer works great -- the installation process has yet to work. The app won't complete installation, and calls to tech support have been ineffective. And insult to injury, I paid extra for additional tech support, but we're still not installed. I kept the printer anyway because it works as advertised and is a good value for the price.

Easy to install in my Hp laptop it print fast and so smooth.

Honestly this is such a user friendly printer took me ten minutes to set up and the quality is stunning

BUT beware, Best Buy advertises in store and online "3" years of ink included. Manufactures box shows only "2" years?! Will have to wait to see.

I have had problems in the past with wireless connections to a printer and bought this one because of its hard-wire option. It works very well and the quality is good.

This printer is easy to use once you read the directions and walk through them properly for set up, and I am told that the ink lasts longer than on the other type of printers. My previous printer stopped working after only 4 or so years. I hope this one proves more durable.

It is a Excellent Printer, 5G. I got it to replace less expensive HP printers. they did not work well, because they did not sync with my 5G router.

It is slow,, but nice print. However, I never know if it will a) connect to the network or b) print the document. Sometimes yes, sometimes no. Go figure. Have to hard wire printer to my wireless network to work at all. no problem with other HP printer on neetwork,

Great printer! Easy to set up and use. Thanks to the employee that help me they were very knowledgeable.

Pretty awesome. Setup was a breeze. Yeah It's a inkjet so you don't have high expectations but this is a really great printer. Print and scan quality are better than I could have imagined. Add to that the economic value of the tank ink system, it's a win, win win.

needed a replacement printer and after careful analysis of various available printers. this one suited our needs. Operation and set up was not too complicated and once achieved the operation and use were flawless.

Works good i like that it comes with an app and easy to use

The HP Smart Tank 5101 is a great product and is available at a fair price at Best Buy.

Printer works excellent. However, one criticism I do have is that I find it to be highly inconvenient that their online Technical support appears to only be able to communicate with customers through ONLY a minimum bandwidth 2.4GHZ wireless network. Most people I know personally have Internet network plans much higher than that bandwidth so I'm not sure who at HP made that silly dumb decision. If the printer would change that policy, I would feel more inclined to rate the Printer 5 stars instead of 4 stars. Otherwise - print quality is excellent and I have no complaints about how the printer functions or prints documents for me.

Great printer for the money. Was looking for an all in one that is compact enough to fit inside of an office cabinet. This printer packs a lot for its small size. I’ve used the mobile printing option and various laptops already and the quality is exceptional. The refillable ink is a great idea which saves you money long term. I’m really Happy with this printer b

Worked perfectly the first time. Was easy to setup. Software installed easy even on the Mac.

Print quantity is good, it Works well, it was easy to setup

Setting it up could have been easier. Putting the ink in you needed the bottles placed perfectly to get the to click in and the print heads were also hard to install.

Much easier to use and sync with my new laptop Also cost of refill should be much cheaper

Works great and really looking forward to the benefits of the super tank over traditional cartridges.