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Customer Ratings & Reviews

Your price for this item is $189.89
The comparable value price is $259.89

Customer reviews

Rating 4.3 out of 5 stars with 1560 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers frequently mention the good print quality and ease of use of the Smart Tank 5101 printer. Many customers find the printer easy to set up and appreciate its overall performance. Additionally, users like the printer's connectivity and compact size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,560 reviews
  • Pros mentioned:
    Connectivity, Print quality

    Rated 5 out of 5 stars

    HP Smart Tank 5101

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, you can easily connect your phone, computer and other electronic devices to print. Comes with ink and it lasts for at least 2 months amazingly. It's perfect size for a even a small spaced room. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great value for a tank Printer, HP is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tank printer for photos and documents, plenty of ink is included and future refills are about 80 dollars for the 3 colors and black ink. Can AirPrint, but best results are from the HP app where it never fails and there are alot of options and customizations for whatever your printing. Set up wasn’t too difficult, maybe 20 minutes and all from my iPhone. Would buy again if this one ever fails. One month into owning this printer, hundreds of documents later and 100+ photos printed with no major problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    This is a great printer - no cartridges!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly impressed with HP. This is a polished product. The instructions are excellent and mostly intuitive. The tiny screen on the printer isn't very useful but does show relevant info. But their mobile app makes it redundant as you can do everything in the app. I like the controls which light up nice and bright. I don't like loading blank paper from the rear. But is a very small annoyance. Even aesthetically this is a fine product. The curves are precise and the white and black paint are textured to not show finger prints. It is compact and has a modern look without being ugly. It is a clean design. The tank system is simply wonderful. The refills are super simple to perform. There's no way to make a mess. The bottles click into place and fill the reservoirs automatically. No squeezing. The printer came with a large black bottle and three color bottles. The color bottles fill the reservoirs once. The black bottle fills the reservoir twice. I'm not sure how long they last as I just bought it. The print quality is great. I printed a photo on just plain typing paper and is is quite good. It's nice enough to hang on the fridge. To frame a photo I would need to use some good photo paper. It printed the photo in full 8.5x11 remotely from my phone really fast. I went with the default settings in the HP app. I'm sure it would take longer to print in a higher quality mode. But the app was really easy. It has a gallery browser that lets you look by date or album (folder). I attached photos showing how I have it set up and of a printed photo on plain typing paper. In summary, if you want to take the leap into buying a printer that doesn't use cartridges, this is a GREAT place to start you search. Best Buy had a ton of different tank printers of a huge price range. I got the HP because it is compatible with Linux and their mobile apps are FAR better than the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Print quality

    Rated 5 out of 5 stars

    HP smart tank 5101

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really sinple to install. The refill ink cartridges are easy to use and the print quality is great. Love the ability tonprint from my phone with the app. Perfect use for at home personal printing.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Setup

    Rated 5 out of 5 stars

    No more printing problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, internet connection excellent design looks great !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer with bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer badly as my little junior college can’t seem to keep the library printers serviceable. This is a Nice printer. A little quirky and I had to reinstall all the software after the first installation because the printer queue kept stalling with print jobs. But it seems okay now. The print tray where the printed product comes out is meager and flimsy as well. But now that everything is set up and installed it seems to be good. I’m also quite impressed with ink useabe. I have printed out A TON of stuff with finals and all this last two weeks and the ink level is still respectable. So that’s pretty nice. I don’t know what the free ink for three years promotion was when I bought this but nothing has ever popped up to sign up for that so it does not appear that deal is legit if it’s still listed on the sale as having that perk.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    I LOVE THIS PRINTER!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to print off pics for my mom's funeral. I was a little hesitant because of the wifi capability feature and having a bad expeirence with my last printer which also had a wifi capabiliy feature. THIS printer is awesome though, I don't have any issues printing from my computer or my phone. It prints with ease and doesn't give me any trouble when printing. I've used this printer to scan, copy, print photos and documents over the last month. It came with full bottles of ink and still have over half left. Considering printing 100 pages and 75 pictures, I am amazed. Most inkjet printers would have already needed ink replaced. Would definitely recommend and buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Smart printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart and easy to operate printer with best quality print outs.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, looks nice, and prints well! Directions for setting it up was clear and straightforward.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    HP Smart Tank 5101 Wireless Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. I recommend this to others looking for a solid personal printer. Easy set up. Best Buy associate who helped me at the West Seneca/Hamburg NY location was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Product 100% Recommend It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer Does All I Need It To Except Copy Both Sides of A Document... Cilors Are Great Easy To Use ....Plus Two Years of Ink Make It A Great Value .... You Can Scan Fax Color Print its Great 100% Satisfied Coustomer Here Highly Recommend It.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Print quality

    Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the price. Smart ink tanks are great and being about to print via wifi is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is excellent. It is very feature rich and the app for this is extremely useful. One of the features I like is being able to send prints through the app when I'm not even home. It has yet to jam which was a re-occuring problem with my Canon printer, but this runs like a dream. Lastly, I've been using it for a few months now and still haven't needed to refill the ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS AS IT SHOULD! Easy setup and use! I would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very good printer option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer, very good quality prints - im running my business off of this call me old school but a wired option to print would be the only improvement. SOMETIMES I "send" a print job and have to wait up to 5 minutes for it to begin. sometimes its instant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not up to three years of ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the product description says up to three years of ink. But when I received the printer, the box says up to two years of ink. I actually used the product description when I was deciding where to purchase the printer at, and although I had seen the same printer with up to two years of ink, advertised cheaper other places, I decided to pay more and purchase the one with up to three years of ink. So I kinda feel like that is false advertising, or a bate and switch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Refill is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printed. Pictures are flawless and doesn’t even put. Dent in the color ink. And I’ve printed hundreds of black and white and it hardly made a dent. I’m impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. The print quality is great and ink lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Eco Tank Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient quick & easy to print, really smooth & quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer, great quality printing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far really loving this printer, setup was a little more involved than I would prefer, however, I really like the wireless function, I can print from my living room w/ the printer in the farthest room in the house approx 30' away.

    I would recommend this to a friend
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