Customer Ratings & Reviews

The printer is excellent now that the GEEK SQUAD has set it up for me. Doing it myself would not have worked because it needed a USB cable that did not come with the machine therefore, the instructions that came with it caused me many hours of struggling to get it connected to our network. Other than that, it’s great the machine print well and it looks nice.

Works good, but gies into some kind of error mode from time to time, where all the lights and screen start flashing continously. Only way we've found to correct this is to unplug it and plug it back in to reset it. But it happens again and again.

The HP Smart Tank 1000 is an excellent choice for home offices and small businesses that require affordable, high-volume printing. Its cost-saving ink system, reliable performance, and ease of use make it a strong contender in the ink tank printer category. It might be a little big, but it's perfect for us.

I love this printer! East to set Ip and sync with my various devices, it’s easily prints double-sided and the print quality is outstanding! The cherry on top is no more addition printing costs. (I was using the HP monthly auto pr auto print) This is overall a great money saving investment. I highly recommend this purchase!

The new models of HP printers with ink tanks are great. The setup was simple and timeless. The printer works prints beautifully like every HP printer I have owned before. The 2 years work of ink will be nice to have and not have to replace ink cartridges anymore.

nice quality prints, so far so good, was pretty easy setup and able to print via Wi-Fi and using the HP Smart app

I’ve had this printer for a couple of months now and it’s been great for me. I like to print pictures that I have taken and it works really great. The quality is great and the color is unbelievable. The ink that they give you is amazing so you don’t have too buy it. It is very easy to set up if I can do it anyone can.

This item is still in the box. I'm to install it tomorrow. However, sales at Best Buy highly pushed this "Smart Tank" type printer. So, with that said...I purchased it. I'm at the register to pay and asked about the 2 years of ink that's included and was told that what's in the box should last me 2 years. Basically, I'm not going to be getting any "free" ink in case it does not last! I'm a Best Buy purchaser. Never even thought about purchasing from any other computer store. From TV's, Laptops, Printers, Desktops, and all the gadgets that go with those, etc. I'm hoping & Praying this will make me happy. I've also always had the Geek Squad but I've canceled that. I called to use GS 3 different times but was told they don't work on the item in question any longer...that it costs more to fix it then to purchase a new one. Can't say I'm as happy with Best Buy today as I was 8 years ago...something's changed and not for the better. I still go there but more cautious in purchases now.

This printer is good when it works. Print quality is good for B/W and okay for color. A little slow in regards to starting up and print speed (both B/W and color). The only reason I’m giving it two stars is for the ink tanks as ink tanks are great for saving money on expensive cartridges. The major issue is I’ve had this printer less than a week and have already had to unplug it from the wall to reset it 4 times due to connectivity issues or getting the “all lights flashing” error for no reason (able to print once or twice), then the next day or so, it will give the error and say the printer is “unavailable”. I will be returning this one.

Great printer! Comes with ink to last a long time!

I like the HP Smart Tank 6001 as a printer. Purchase in Aug 2024 with a extended warranty. In Aug 2025 quite working and took back to Best Buy and was told they don't work on them. Purchased a new one and I have 1 issue. within a years time it shouldn't cost $108.00+ to purchase a new one. I understand the new warranty but not the cost in increase in the printer. Personnel that I dealth with were outstanding.

Let me tell you I have been dealing with various printers all my teenage and adult life. From paper jams, communication errors, dried up ink etc. You name it I've dealt with it! I needed yet another printer for my home office, the last one Inbought (Also HP) just gave out, it wouldnt feed the paper, communicate and ink would dry up every 3 months. I saw this one and it immediately caught my eye and I was intrigued by the liquid ink concept. So I decided to purchase it because of that and it's simplicity in Looks. Set Up was a breeze with the HP App, loading the ink was extremely easy I even Let my 6yr old daughter do some and not a single drop of spillage! Man do I love this thing! I've has it for sometime now and I use it almost everyday, Scanning receipts is so easy and printing them is easier, it communicates right away and feeda paper like nobodies business. Ink level is still high even though I print quite a bit for my business transactions and receipts. I love laying in bed scrolling through my email and sending things to print from my phone, Its Addicting!! I would highly recommend this model. The only reason I didn't get the one right above this is because I don't need a FAX machine and I'm not dying for an addiotional 3 pages per minute in speed. I found a keeper!

I'm sorry but this is not a good product. Have had for two months now and it keeps going off line for wifi and won't reconnect easily. Other complaints say the same. It can't find our wifi. when I downloaded the app, the app can't find the printer either. You can't reset without using the app and you can only scan through the app. Since it won't connect, we can't scan or reinstall. Would not recommend. HP, you need to work out the problems.

Excellent printer. So smooth. The ink last long time. Colors are great.

Easy to set up, ink tanks last much longer, small space

I have had this printer for a while. Overall it has been a good printer. However, there are some issues with getting things to print and the printer to be recognized even when it is connected with a cable. I would have expected a little better for this price.

I purchased an HP-Smart Tank 6001 Wireless all-in-one Supertank Inkjet Printer from Best Buy in Appleton, WI. I am very pleased with the ease of operation of the printer and the quality of colored pictures. I would recommend this printer to anyone.

Love this printer! The ink is easy to load and lasts forever. I have another model HP printer that uses the same ink system and was thrilled with it, so when I wanted a smaller simpler printer to use in a different location I immediately choose this one and I'm not disappointed at all. The printer is a little slow, but that wasn't an issue for me. Print quality is excellent.

The printer was very easy to set up and it has performed as expected.

ONCE I GOT IT TO WORK ON WINDOWS 7 I FOUND OUT THIS PRINTER IS GREAT. THE EPSON I HAD DID NOT HAVE A PAPER FEEDER LIKE THIS AND WOULD JAM UP A LOT. THIS ONE NEVER JAMS. I LOVE IT