Customer Ratings & Reviews

We have used HP printers for 30 years, before most people thought they needed CPU. The last two were great except the ink issue, SO I went to the HP Smart Tank this time. NEVER had problems with connecting to everything in the house, till now. To start with I had everything I needed to install, set up, and run, in the box, till this time. Now HP wants you to go on line, up load123 App. Just to install. After 3 reinstalling to get my HP Desk top to work, I have yet to get our I-Pad, or phones to connect. VERY Poor Setup. IF you are a TECH and work with it everyday it may be ok. It works ok with desk top, but no short cuts on CPU screen. Need to hunt and dig every time you want to scan, or print. I liked my old OfficeJet better. The printer works OK the setup is the worst I ever seen.

I just absolutely love this printer. I have had very few if any issues with it. the initial ink has lasted 13 months now. The prints are very professional looking. I would recommend this to anyone looking for a new printer.

We have had this printer for a short while and it has worked flawlessly. If the ink lasts as long as they say it will I will be thrilled. I have tried almost all of the functions and they are simple to say the least. We in this household are happy printer users!

Printer worked great for 2 months for my mother, then she couldn’t access it on her WiFi anymore and nothing we could do to remedy the situation worked. We tried LITERALLY everything. The best plan was to plug the printer in via Ethernet to a WiFi range extender tied to the home network. Surprise! The printer was pointedly designed without an Ethernet port! What a quirky and fun design touch, HP! Good for you — and thanks for never looking out for your end user! I only bought this printer for her so HP could stop charging me on cycles for “fresh” ink cartridges that I knew weren’t empty, but I guess that’s what I get for thinking they’d make a product with the consumer’s best interests in mind. I ordered one for myself before all this started happening with my mom’s, and it’s been fine so far… So here’s an extra overall star, as much as it pains me. I just want a printer that isn’t designed to fleece me, but apparently that’s too much to ask in HP’s eyes.

A little pricey for not having a document feeder but that's my only complaint. Otherwise it prints well and fairly fast. Another benefit is it works on doula band wifi-a failing that many HPs had till recently which is a pain with some mesh routers.

I gave the printer 3 stars because it took me approximately 2 weeks to set up wirelessly. I checked with the geek squad and they were not helpful.. Hopefully, my review will help you. Although I followed the videos on the internet, the printer still would not connect. I finally placed the printer by my main router and Walla! it was found. Save yourself the trouble, place the printer by your main router. Turn it on. Press the information button until all lights blink. Then press wifi button and cancel button "x" at the same time. when all of the lights go off it will be in set up mode. Hint already have the app open and ready to find the printer before following these steps. Why could it not be spelled out that simply. The printer is nice and I bought it on sale. However, for the novice tech geek, it is most challenging to connect wirelessly. i have had other wireless printers and the connection for wireless was seamless. I hope this helps. I am glad I don't have to return. However, if I had known it would be this difficult, I might have purchased a cannon.

Had to return the first unit as it was defective out of the box, As advertised replacement was provided no questions asked. Replacement unit ( new in box) worked with no problems and was what I needed.

Great printer and easy to use. It was very simple to set up. I I would recommend it to anyone to buy.

The plug is not tight, and with any movement of the printer to add paper it becomes unplugged. I returned my first purchase and hoped this one would be different. It is not and HP needs to make an improvement. Currently, I have taped the cord over the plug.

I love it. Setup was super easy. Works flawlessly.

So far we are very pleased with this printer!! Good product, well made and easy to use.

Just what I needed for work! Use it everyday in teaching!

Compact and affordable, this all in one wireless print/copy/ scanner was perfect! The Eco-tank ink system is a definitely plus, cutting down on unnecessary trash. Printer itself is efficient and quiet. Speed is mid-range, quality excellent.

Easy to install and prints well. My printer will be primarily be used for my crafting projects in conjunction with my Cricut die cutting machine and my computer.

HP makes a good product and easy to set up. I would buy this again.

Easy to set up and connected right away. The tank system is easy to fill and refills are really inexpensive.

The pros are that it prints quickly & double-sided, & uses less ink. The CONS are difficult setting up, constantly disconnects from wifi (not a problem with other printers in the home), MUST use HP Smart app to scan anything as the few buttons & tiny screen do not provide any instruction, it will cancel any job mid-progress if you leave that window.

Much better printer than the previous printer. Geek squad did a good job installing.

Love this printer. Best ever on ink lasting! Buying one for my granddaughter to use at college, but there's a shipping delay. Very disappointed!

The absolute best printer I have ever bought and I have bought many. The ink last a really long time. Cheaper to use… sets up very easy… it does a great job. Even on pictures. You can see your ink levels from the front…I love it.