Customer Ratings & Reviews

The printer works wonderfully once paired to your devices, i have it paired with my laptop and phone. The process of pairing is what makes you want to pull your hair out and took over 2 hours. If you can get passed that the printer is great.

I had a previous model from HP, so I decided to upgraded keeping the smart tank and I don’t regret it. Installation was super easy, friendly and well explained using the QR code. This guided you throughout the installation process. It prints fast and is very easy to use. I strongly suggest to download the HP smart app. So far very good and reliable printer.

Set up was great Printer is working great and simple to use

Very happy with this affordable household wireless printer. It was easy to set up and works well when needed.

I like how easy this was to set up. The ink went easily into the tanks from the bottle. Easy to connect to the internet/wifi. The print quality is great.

Easy to set up, prints consistent and smooth. Really like the wireless print capability! Use it for home, work and school.

Only used a few times, but it was easy to set up, app is good, and I’m impressed w the photo paper print quality. Good size, not too slow, no complaints.

Have been using the printer for a trouble-free six months. Had one question/problem for Customer Support and they were quite reluctant to help. That is a real downer for me. I try to print at least once a week and have used very little ink. It would not be the first choise for photos but okay for an occasional print. Very easy to install [I used Option 1], and I like the HP Smart app on my laptop.

Good printer with minor quirks. Good value for the cost. Easy to setup, as long as you are willing to use HPs Smart App (I could not find a way to install or use this without it). Huge print tanks are a plus. A few minor issues: This printer disconnects itself from the wifi network frequently. Must reboot or cycle wifi button (on printer) to fix. Paper jams more frequently than the older HP model that this replaced. Overall good printer. I would purchase again.

After reading other reviews after receiving the printer is download the software, go to the HP website, the instructions are straight forward. After 20 minutes of setup time I printed from two different cellphones and a Lenovo computer. You might have a problem with Windows 7 OS! Really an OS that is over 15 years old. It is not a Laser but an Inkjet but the items I printed I could use for a resume. Also no it does not have a fax! A fax! I imagine there are still fax machines in use but seriously PDF your documents, attach and send over email or something comparable but not a fax. It will save tons of money on printer ink and it to less than 2 minutes to fill all 4 printer ink wells...but it not to expensive and not to cheap.

This is a great machine. clear prints easy to use. Great addition to home office.

Printer worked Great with great copy presentation as needed for approx 4 months and then the WIFI started to drop out almost daily requiring a reboot almost daily. Item was returned and replaced no questions asked. Best buy has one of the best return policies out there. ***On a side note I did purchase the extended warranty plan to alleviate any concerns for the next 4 years. Highly affordable for worry free usage for the next 4 years.*** Only gave it 4 stars due to WIFI Issues that devloped

Biught printer from Best Buy as ae have had good experiences w/ them. Got printerhom , unpacked and tried to start. Printer powered up fine and printed demo sheets; but could not get it to find WiFi. Called Best Buy and the best they could do is "bring itback to store". Not a god option for us as we have mobility issues - walkers et al. They then offered a home tech appt for$125. We took it for 4 days later. Techs arrived ontime and spent next hour getting printer to hook up to WiFi and print. It hasbeen working fine once online. Best Buy and HP are favorite vendors of computers, etc and will remain so. I do not know why difficulty w/ this printer- but am a computer nerd . Will no better next time.

This is a wonderful printer, but somewhat of a bear to install properly. I bought this printer primarily for scanning purposes since my old flatbed went south. After installing with the HP Smart app I tried everything to get it to scan to pdf files on my computer. It would only scan to a copy from the printer. After five days of trying all the options I finally got a real person on the phone and it turned out that the function to scan to files on my computer required that I establish an account on HP and be signed in. Seems like an unnecessary HP control requirement, but it will now scan finally to computer files.

This is the perfect printer. Easy to set up and work with. I like the refillable ink cartridges

The print quality is excellent. It was tricky to connect the printer to WiFi, but it operates on Bluetooth equally well. The instructions are straightforward and easy to grasp.

I finally broke down and got a printer. Easy setup, prints and copies great!!! It’s been used quite a bit…my daughter is doing ‘virtual’ classes so prints a few things :) The printer is in the basement, my office is upstairs - no issues printing. Love that I can print from the laptop and from my phone.

Saves on ink, easy set up, no issues so far. No complaints.

Love this wireless printer! No more wires hanging all over the desk. Fast printing, I like the ink tanks with room for a lot more ink to last longer than our previous printer. Takes up little space on the desk! I like that it prints on both sides by just checking a box. Simple set up...very clear directions!

Very easy to set up. Prints clear printouts and photos.